Penalized for Due Diligence

[LanesDomains]

I just got a 7 day suspension of my account at flippa under the claim of "backing out of a sale" that I didn't back out of. The terms agreed on in negotiations were clear that I would not make payment until the seller made it possible for me to verify ownership. The whois records are blank other than email. I want to have an address or phone number to call at minimum.
They suspended my account, issued a refund for commission and gave the seller free relisting for the site in question.
Ownership of any domain is the most important thing in my opinion to verify. Anyone could be listed as the email contact, how can a company say that you are responsible and expected to perform your own due diligence and turn around and chastise you for doing it?
So, until they get back to me on my appeal, I'm off flippa. When I get back on I'm probably paying everyone up and closing my account there.
This is one of the most ridiculous reasons I've heard for account restrictions. What say you?
Here's a screenshot of the whois and suspension

 

[BrandZen]

Wouldn't this transaction be completed using Flippa Escrow? If so, why wouldn't you honor your agreement? It sounds like there is more to this story than meets the eye?
@FlippaDomains

1

Yes I was thinking the same thing.

 

[Acroplex]

This is something that we'll be facing much more often once the dreaded GDPR stunts the public WHOIS information.

 

[Daniel Owens]

I'm curious how much dollars are you risking with following through?