question PayPal Random Security Check - I changed my password as prompted but new password didn't work

[cmdomains]

Hi,

I just started reading more about security issues since this happened to me, I can't remember much details but will try my best.

The random security check happened as I was making a payment via my registrar-generated paypal link. The link went to an older version paypal payment form then there was the random check which required me to input the bank info I had attached to my account.

I do trust both my registrar and paypal (not entirely but enough) so I did that but next step was for me to change my password. It wasn't gonna let me pay if I didn't which was odd because if they wanted only to verify my identity, why would they need that extra step?

I did both anyway. Now, is there a reason why the password didn't work if it's generated by trusted sites? It was still my old password that worked. .. Well, I don't know why but at that and to this point I feel like I got phished. So I decided to quickly change my password via paypal.com this time around.

I contacted my registrar about it right away and was told that the random check sounds normal but me being asked for a new password and for it not to work isn't. I took the issue to paypal forum but I haven't got any responses yet. I've yet to directly write to them.

Before I do, wondering if anyone's got a similar case?

 

[thekiller]

I was prompted for password change and new password works for me.

 

[frank-germany]

be sure you did it on paypal.com

 

[cmdomains]

I was prompted for password change and new password works for me.

Hi, thanks for the input. Wondering, was the security check also as you were paying and would you remember the landing page? I currently use two registrars and every time I pay via paypal the landing pages seem different , the one mentioned here seems older so my concern is maybe they're using something that's not as secure as the other.

be sure you did it on paypal.com

Hi, thank you for reminding. I did on the second time (and used a different password) cause the first password change didn't work.