Moniker

[RJ]

Thread is for reviews of Moniker

 

[OnlineDomainCom]

Totally unreliable, loosing domains, nothing works

They are loosing domains left and right. Domains are not being renewed after you have paid. Domains get in pending delete even if they expire months later. Prices are now a lot higher than the competition. They even increased price for .biz even though .biz registry did not increase price. They even deactivated a domain and then lied to my face. Support is terrible. You have to ask 5 times and then argue to get anything done. All they care is auctions. Stay away.

 

[Auraka]

I'm pulling my names out like crazy, they are going down hill fast.

 

[metaxom]

What happened to preferential pricing at Moniker? I used to get good prices but now they hiked them...

 

[crizza23]

Moniker.com. Locked out, ignored with no information supplied

I joined Moniker based on peer/customer reviews posted on the internet. I did a lot of research and felt happy with my decision. Everything has been great since I joined about a week ago. I would be affording them a solid review before I was unable to login to my account.

I have emailed and telephoned and left a message but have yet to receive any indication that they care about me as a customer.

I have been left completely in the dark with no information about the situation and unable to access my account and thus my domains.

Quite frankly I'm disgusted by the way I have been treated and absolutely livid.

Very bad experience. Non-existent customer support.

It is my opinion based on experience that in no way shape or form should Moniker be used purchase domain names or any other service.

 

[steventay]

What happened to preferential pricing at Moniker? I used to get good prices but now they hiked them...

i used to have good pricing too.. now no more...

did not want to use them already..

 

[bmugford]

Moniker is the Worst.

Moniker is the worst Registrar I have ever dealt with. The level of custom support provided is embarrassing. Don't trust anything a customer support agent says, they are clearly not qualified to do their job.

 

[Auraka]

bmugford,

Have you contacted [email protected]? She may be able to help.

 

[bmugford]

I contacted Monte. All I got was defense of crappy support I received.
I will continue to not use Moniker.

bmugford,

Have you contacted [email protected]? She may be able to help.

 

[imlek]

Review

I just use Moniker for a while. And I only have less than 5 domain names with Moniker.
Their price is reasonable, support is good (but only during business hours, other than business hours, you need to wait until business hours) and interface is clean.
But Moniker do not have community forum.
Also, even the Account pages are under httpS, the login page itself still under http, I think it should be under httpS too.

 

[owntype]

Quality service with minior issues

I have most of the high value domains with Moniker.
They did a decent job from my experience.
But they recently have problems in updating Name Server and pushing domains to other account. Hopefully these will be solved soon.