Moniker is the most garbage domain registrar in the world

[omelet]

i have one name still with this registrar, and it is about to expire.

I still feel so frustrated and confused about how to renew my name. not even a button or clear direction to tell me how to make this happen.

continuous emails coming in with repetitive invoices and cancelation of invoices.

I have 9 dollar in the account, still have no idea how to apply that to the renew fee

customer service slow like ....



speechless

 

[omelet]

I think you paid a Redemption Fee, you were PAST the Grace Renew date

I keep my account on "Bank Transfer" all the time. If I need to add money, I switch to Credit Card or PayPal, deposit money, then switch back to "Bank Transfer"

I also have a dummy valid gift card I use everywhere else to have a non-liable card on file

But the name is expired yesterday, Dec 31. only less in 24 hours

 

[usernamex]

I though you said on page one the name expired 26 Dec?

EDIT OK you tried to renew 26 Dec and name expired 31 Dec

Yes start a ticket and complain, they should have records of you trying to renew and give you a refund.

 

[omelet]

I though you said on page one the name expired 26 Dec?

No I tried to renew on Dec 26, but had no idea how to renew, then forgot to deal with it until now.

the actual expire date is Dec 31 2016

 

[usernamex]

Ok it makes more sense now. Yes they SHOULD give you a refund, I don't know if they will.

They started to have a support person here, no reply by PM though

https://www.namepros.com/members/ks-marketing.995545/

 

[omelet]

I am so sad they keep raping me

 

[Argentum]

Stay away from Moniker, all domainers leave that crappy registrar few years ago already.

 

[coco77]

I am with GoDaddy and so far no complaints. Bought about 10 domains through them, so far so good.