Hi guys,
Just to cover the RPM point:
RPM is revenue per thousand. It is a good way of overlooking CTR and PPC and seeing what a domain makes per thousand visitors to the domain.
Here's an explanation for the 'tanked' CTR. There's no really pretty way to package it, so here goes...
We looked into the logs and at the data from last week and we now know that a lot of clicks on our pages were made by bots and not by real visitors whatsoever. This is something which we have investigated thoroughly as it seems that there was a lot of bot traffic around last week, even the week before that too. These can be seen by higher CTR than there was before matched with 11 cent clicks.
The thing with the 11 cent clicks is this:
We report the clicks in real time. So we see a click from the US, we count it and, once we receive the earnings data from Google, we update the generic data with the real earnings data. However, in the case of bot clicks, we count the click when it is made, but we receive no update data from Google, so the click stays there at 11 cents, un-updated. We realised that we had a lot of bot traffic on a lot of domains last week and so blocked it, sending the CTR back down again. However, looking at many of the accounts, it seems that the CTR has actually gone down to what it was before the rise.
The bot clicks can be seen very clearly by selecting the 'Ad region': North America. You'll see a lot of 11 cent clicks on there. If you look at the individual names, you'll find several with one view and one click and one eleven cent click.
Effectively we are paying out for clicks which we never should do. Google doesn't count them, so we are not being paid for them. Bots are difficult for us because there are so many different bots trawling the internet, some bad and some not so bad (like Google's own spiders). However some, even Google's, are stupid and will follow links, generating a 'click'. Even the mighty Domain Sponsor has to sometimes readdress bot clicks - one of our clients also at DS had $120 removed for bot clicks 2 weeks ago but realises that the clicks weren't "there" in the first place. We won't be doing this. Even though we are aware that these are earnings we shouldn't be paying out on, we will not be erasing the revenue for these clicks.
I hope this goes some way to explaining what is going on. It is frustrating for us, because we have noticed the PPCs on our system rise significantly in the last 5 days, but this has been overshadowed by people's CTR 'dropping' from the bot clicks being blocked! We are currently working on new techniques to increase CTR across the board, but for now, we would be very happy to look at any accounts which you'd like us to optimized. Just send a mail to
[email protected] if you'd like us to have a look at your account.
Ed