Issue resolved

[tom365]

I uploaded all my domain names to Spaceship and then deleted them all, but I found that Spaceship did not actually delete these domains. Although my Spaceship account domain name list shows that these domains have been deleted, One week later, I searching for them on Namecheap still shows that they are for sale on Spaceship.

 

[tom365]

If you can delete them from Afternic you can delete them from Spaceship. Tried contacting @Marina Savina here?

I have deleted all the domains for sale in my spaceship account, but namecheap still uses my domain to guide users to access spaceship and purchase domains that are not for sale

seems "You will never be able to truly delete the domain name you added to Spaceship "

After a day of repeated communication in various aspects, Namecheap just informed me that they are working on this issue. I will inform everyone of any progress and then close this post

 

[scote]

Just upload again and set Make Offer.

 

[Marina Savina]

After a day of repeated communication in various aspects, Namecheap just informed me that they are working on this issue. I will inform everyone of any progress and then close this post

Hello, there is indeed a bug and the responsible team is looking into it. I have also provided the feedback to the CS team and they will update their flow to ensure the appropriate help is provided right away without the need to create multiple support requests.

I would also like to assure you that we do not intend to keep deleted domains in our database forever and it's definitely not our strategy to keep non-existing listings in our search to confuse the users. We are dedicated to providing great user experience to both sellers and buyers and our team works hard to create smooth buying experience, we are still in beta though so some hiccups may happen on the way.

 

[tom365]

Just upload again and set Make Offer.

Namecheap working on this issue

 

[tom365]

Hello, there is indeed a bug and the responsible team is looking into it. I have also provided the feedback to the CS team and they will update their flow to ensure the appropriate help is provided right away without the need to create multiple support requests.

I would also like to assure you that we do not intend to keep deleted domains in our database forever and it's definitely not our strategy to keep non-existing listings in our search to confuse the users. We are dedicated to providing great user experience to both sellers and buyers and our team works hard to create smooth buying experience, we are still in beta though so some hiccups may happen on the way.

Thank you, I am waiting for the issue to be fixed. Once the problem is resolved, I will close and delete this post. Thank you for your feedback and assistance

 

[Domen]

I have deleted all the domains for sale in my spaceship account, but namecheap still uses my domain to guide users to access spaceship and purchase domains that are not for sale

seems "You will never be able to truly delete the domain name you added to Spaceship "

I contacted Spaceship before, and Spaceship said it wasn't their problem. Then I contacted Namecheap, and Namecheap also said it wasn't their problem,

After a day of repeated communication in various aspects, Namecheap just informed me that they are working on this issue. I will inform everyone of any progress and then close this post

I assume you don't want to sell your domain via namecheap/spaceship, lets say you prefer to list your domain at Sedo, Afternic, Atom, etc,

So , if someone search your domain on Spaceship reg path, they can't actually buy your domain although they probably see your domain

When the domain is still under your control, nobody can steal or sell your domains. Its probably become BIG problem when Spaceship / Namecheap suddenly take all your domain ownership after you delete all your listing there

 

[tom365]

Hello, there is indeed a bug and the responsible team is looking into it. I have also provided the feedback to the CS team and they will update their flow to ensure the appropriate help is provided right away without the need to create multiple support requests.

I would also like to assure you that we do not intend to keep deleted domains in our database forever and it's definitely not our strategy to keep non-existing listings in our search to confuse the users. We are dedicated to providing great user experience to both sellers and buyers and our team works hard to create smooth buying experience, we are still in beta though so some hiccups may happen on the way.

Now issue resolved, thank you @Marina Savina