Dominion.Domains

Is anyone familiar with registrar BigRock.com?

Discussion in 'General Domain Discussion' started by infosec3, Apr 4, 2014.

Replies:
27
Views:
3,020

  1. infosec3

    infosec3 Dropshipping Site for Sale - SEE SIGNATURE Gold Account VIP

    Posts:
    4,255
    Likes Received:
    2,501
    I recently backordered a domain at SnapNames. The domain I won is at BigRock.com. I did not realize it when backordering the domain. They automatically created an account for me and sent me the login information so I could administer my domain.

    One of the first things I noticed on BigRock is that you can not do a push of your domain on your own. There is a message saying that moving or pushing names beween accounts has been disabled. Since I am used to flipping domains by sending the client a PayPal invoice and pushing the domain immediately after payment, this is a little inconvenient for me.

    Is anyone here familiar with this registrar and have you ever pushed domains there?
     
    Last edited: Apr 4, 2014
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. AEProgram

    AEProgram Upgraded Member Blue Account VIP

    Posts:
    1,071
    Likes Received:
    1,264
    great guys, free privacy, email the support they are quick, i was able to push names right away.
     
  3. smarts

    smarts Established Member

    Posts:
    216
    Likes Received:
    3
    I think there must be some problem with your account .. otherwise domain push with big rock is as easy as Godaddy .. contact their support to solve this issue .. they have chat support as well..
     
  4. oreo84

    oreo84 Established Member

    Posts:
    49
    Likes Received:
    1
    I used Snapnames a few months ago and also had Big Rock as the registrar. When I called BR support to get info on transferring the domain, the guy who answered the phone was the owner of an unrelated business who said he constantly gets calls from BR customers and that he believes BR is a scam. After being unable to reach them by phone, I tried to reach BR support through the chat feature on their website several times and was not able to get through.
    I don't trust them, I've changed my credit card after dealing with them and suggest transferring your domain out of there, if possible.
     
  5. AEProgram

    AEProgram Upgraded Member Blue Account VIP

    Posts:
    1,071
    Likes Received:
    1,264
    hahaha bigrock a scam lol they are a serious very very reliable company that is trusted by some of the biggest names in this biz
     
  6. infosec3

    infosec3 Dropshipping Site for Sale - SEE SIGNATURE Gold Account VIP

    Posts:
    4,255
    Likes Received:
    2,501
    It is not my account. They have the following message on their site that applies to all accounts:

    http://manage.bigrock.com/kb/servlet/KBServlet/faq450.html
     
  7. oreo84

    oreo84 Established Member

    Posts:
    49
    Likes Received:
    1
    I hope they're not scam, but to refer a company that lists the phone number of another business as their own "very very reliable company" you got to be kidding.
     
  8. yogiDomain

    yogiDomain Demoner VIP

    Posts:
    1,742
    Likes Received:
    798
    If it is so. Report the problem about the invalid phone numbers to there support, provide a screen shot if you can.
    Big Rock is a serious company among the top registrar's I must say. There support is great. If you want to push domains you have to call them or mail them about it. Thats what i think how they do now or may be currently.
    Hope u get your problem solved.
     
  9. bulga

    bulga Established Member ★★★★★★★★★★

    Posts:
    137
    Likes Received:
    332
    A few years ago, I had one domain there from a backorder, and the only thing I remember was the absolute nightmare to transfer the domain away. Unreachable support and no response to emails.
    End up dropping the domain.

    If you have some love for the domains, your time, and sanity, just stay away from: BigRock, 1and1, EasySpace, Register.com
    I personally had terrible experiences in the past on all of those.
     
  10. Jasonn

    Jasonn Top Member VIP ★★★★★★★★★★

    Posts:
    1,114
    Likes Received:
    757
    you just need to contact support to do the push which unfortunately can mean a day or so before it happens but i've done it before with no problems.
     
  11. AEProgram

    AEProgram Upgraded Member Blue Account VIP

    Posts:
    1,071
    Likes Received:
    1,264
    show me a company that has 50,000+ customers and ill show you a company that has many unhappy customers, its just the way it is, your experience cannot be the common experience and the same companies you feel are great someone will tell you they had a bad experience
     
  12. johname

    johname Planet Futbol VIP ★★★★★★★★★★

    Posts:
    33,412
    Likes Received:
    50,339
    Easy transfer out

    Funding account was not difficult, but a pain considering there not much of a reason to keep names there
     
  13. forge

    forge n/a VIP

    Posts:
    3,855
    Likes Received:
    7,629
    Funding account is much easier than eNom, IMO.

    Don't think I've ever done a transfer out or push at BigRock, but otherwise my experience with them has been a good one.
     
  14. johname

    johname Planet Futbol VIP ★★★★★★★★★★

    Posts:
    33,412
    Likes Received:
    50,339
    eNom just hits your CC

    I forgot if you can pay with CC at bigrock. I never wanted them to have mine.. I only move name out now with BR
     
  15. namebug

    namebug Established Member ★★★★★★★★★★

    Posts:
    388
    Likes Received:
    14
    Never had any problems there, transferring or registering .
     
  16. RU

    RU I'm out of domaining. ~Russel VIP

    Posts:
    5,717
    Likes Received:
    3,261
    i can't buy domain lol
    .ORG for $5.99 - inactive button

    [​IMG]
     
  17. noblemavely

    noblemavely New Member

    Posts:
    2
    Likes Received:
    0
    Moving of Domain(s)/Orders(s) from one BigRock account to another BigRock account

    HI infosec3,

    You can defintely move your domain name to another account within BigRock.

    However, this option is no longer available in the BigRock Control Panel.

    You just need to drop in an email to the compliance team ([email protected]) with the following details:
    1. Destination Customer ID
    2. Destination Customer Username
    3. Your Account PIN

    You can Read More on the following link - http://no_url_shorteners/1fLweHY

    Let us know in case you need any further help.

    Warm Regards,
    Noble M
    BigRock Team

    ---------- Post added at 12:09 PM ---------- Previous post was at 12:07 PM ----------

    Hi RU,

    Thanks for pointing that out.

    We've reached out to the developers for the issue and the issue was resolved on the same day.

    Do get in touch if you are still able to replicate the error.

    Good Day!

    Warm Regards,
    Noble M
    BigRock Team
     
  18. forge

    forge n/a VIP

    Posts:
    3,855
    Likes Received:
    7,629
    Hi Noble,
    The BigRock team just helped me out with a push between user accounts, and I must say they were very responsive and quite fast in getting the job done. I was impressed. Many thanks!
     
  19. noblemavely

    noblemavely New Member

    Posts:
    2
    Likes Received:
    0
    Hi forge,

    We're glad to hear that.

    Do get in touch in case you need any further help.
     
  20. Kiran Gupta

    Kiran Gupta New Member

    Posts:
    3
    Likes Received:
    0
    YES ....i have taken my domain name registration services from bigrock. They are best registrar and provide best services. You can check details at their site

    http://www.bigrock.com
     
  21. donnied79

    donnied79 Active Member VIP

    Posts:
    1,544
    Likes Received:
    1,212
    Never had any problem with them.
    Good registrar even if not my favorite
     
  22. infosec3

    infosec3 Dropshipping Site for Sale - SEE SIGNATURE Gold Account VIP

    Posts:
    4,255
    Likes Received:
    2,501
    Update: Since I initiated the thread, I wanted to mention that I have nothing bad to say about the company, since my experience with them is limited to having had just one domain with them for about 60 days.

    However, I ended up transfering my domain to Godaddy. BigRock may be a great company. I do not know, but I do not like the fact that for a simple domain push you have to contact support. You cannot do it on your own.

    I am used to selling domain names and all I need is a 15 minute session with the end-user for him to pay and for me to push the domain to his Godaddy account. With BigRock I would not be able to do that. That is my business model, so BigRock does not work for me. Maybe it works for many other people.

    Thanks for all the responses.
     
    Last edited: Jun 26, 2014
  23. werty

    werty Established Member

    Posts:
    675
    Likes Received:
    156
    Yes you can push by submitting a ticket to support. I've flipped many like this on BigRock.
     
  24. Ms Domainer

    Ms Domainer Active Member VIP

    Posts:
    4,949
    Likes Received:
    3,060

    *

    Also stay away from Yahoo! and Network Solutions.

    *
     
  25. Mr.Natwarlal

    Mr.Natwarlal Grow with us VIP

    Posts:
    978
    Likes Received:
    593
    I personally have good experience with BR but they don't provide domain push service (I was unable to find it) and the rates are little bit cheaper than Godaddy.
    Interface is better than GD.
     

Want to reply or ask your own question?

It only takes a minute to sign up – and it's free!

Share This Page

Lysted
  1. NamePros uses cookies and similar technologies. By using this site, you are agreeing to our privacy policy, terms, and use of cookies.
    Dismiss Notice
Loading...