advice IPage scam

[abdou01]

hello,
I bought a domain from ipage (find-car-owner.com) in 2013 and deactivated autorenewal, but when checking my bank account this evening I saw that they stole the renewal fees + "the essential" pack fees ( 240$ + fra VAT) !!!! Even uf I deactivatef autorenewal !
What do you advice to bring my money back from these scammers?
Thank you

 

[phantasmagoria]

I don't think you will get your money back since it was a long time ago, but it's worth a shot at least talking with your bank, they might help you, they have with me in the past. Other than that name and shame this person.

 

[abdou01]

Hello,
I just noticed that they have stolen my money 15 days before the expiration date !!
300$ for one domain !!! What are those ipage hidden fees ?!! I did'nt ask for "the essential" plan! My blog is hosted on OVH servers, paying 300$ For one ".com" domain is a real scam !
I wrote to iPage support telling them that I don't want to renew any service with them and want my money back,
I will keep you informed about "The Essential" iPage plan for scamming people !

 

[thekiller]

You should register domains form a proper registrar. Don't ever register from hosting providers, as they mostly resell domains. Even if you register from hosting providers, transfer out as soon as possible.

 

[abdou01]

@thekiller you are right, thank you, I'm going to avoid those hosting compnies in the future.

 

[FPForum]

I would go straight to the credit card company or bank. Let them know you purchased a domain and disabled the option for that company to automatically renew it. But, they charged you anyways and you want to file a charge back. They'll get in touch with the company and have the best chances of getting your funds back. You may need some kind of proof or something, but at least contact them and get the claim filed and find out what is needed.

 

[ulterios]

Do what @FPForum stated and file a charge back.

You The worst support and management in the business. Dealing with them directly will get you nowhere. Dealing with the BBB will get you nowhere as well.

You have a better chance of getting the Queen of England coming over to your house to play Xbox then you do of getting anywhere in dealing with them directly!


P.S. Their basic/bottom plan is called "the essential" plan.