I need help webhosting dns problem

[Kamloops]

I am having really big problems. I will soon be launching my new site http://www.handmessages.com but it wont always work.

At the start it was hosted with netfirms. Then I transferred it to namecheap. It is at namecheap but the DNS points to Ihosty where it is hosted.

For some reason it still trys to go to netfirms and fails of course. It does not do this all the time sometimes it goes where it is suppose to. Any email sent to @handmessages.com sometimes will work and other times be bounced back from netfirms.

If you check this link you will see lots of errors. I have no idea what they all mean. As well the confirmation email when you register at Handmessages will get stripped out of the body to any @yahoo.com addresses.

Look here why does it still show netfirms?
http://www.dnsreport.com/tools/dnsreport.ch?domain=handmessages.com


Can someone please help? I am at a loss.
Reply With Quote

 

[ishan]

Hi
When did you change the nameservers ?
It takes about 24-72 hours for them to propagate.

Regards
Ishan

 

[Constantin]

Your ihosty nameserver are bad configurated, they say your domain is at Netfirms. You have to contact ihosty to make changes on their DNS servers.

If they are using Cpanel, there's a setting that cause this misconfiguration if they create your hosting account before you have changed the nameservers at your registrar.

C:\>nslookup

> server ns1.ihosty.com
Default Server: ns1.ihosty.com
Address: 66.79.165.5

> set type=ns
> handmessages.com
Server: ns1.ihosty.com
Address: 66.79.165.5

handmessages.com nameserver = ns1.netfirms.com
handmessages.com nameserver = ns2.netfirms.com

 

[Constantin]

It looks fixed now

Good luck!

 

[Kamloops]

It is not fixed. It still has netfirms as the SOA record?? Whatever that means we can not access any of it. Yes some people I talk to can. Ihosty wont respond. Our programmer cant access it via ftp to upload anything. It still tried to go to this ip (66.244.251.18) which is netfirms. When I ping handmessages.com I get 66.244.251.18 with no response. If I put that ip in my browser it goes to netfirms.

http://network-tools.com/default.asp?prog=dnsrec&host=handmessages.com
Retrieving DNS records for handmessages.com...

DNS servers
ns1.ihosty.com [66.79.165.5]
ns2.ihosty.com [66.79.184.178]

Answer records
handmessages.com 1 MX
preference: 0
exchange: handmessages.com
14400s

handmessages.com 1 SOA server: ns2.netfirms.com
email: [email protected]
serial: 2006120602
refresh: 86400
retry: 7200
expire: 3600000
minimum ttl: 86400
86400s
handmessages.com 1 NS ns1.ihosty.com 86400s
handmessages.com 1 NS ns2.ihosty.com 86400s
handmessages.com 1 A 66.79.165.5 14400s

Authority records

Additional records
handmessages.com 1 A 66.79.165.5 14400s
ns1.ihosty.com 1 A 66.79.165.5 14400s
ns2.ihosty.com 1 A 66.79.184.178 14400s

 

[NewYorkBum]

It works for me here, in New York. as ISHAN said previously you have to wait 24-to 72 hours untill it propagates fully.
you can use a proxy to test connection.

 

[Kamloops]

Thanks NewYorkBum,

I cant get in , a friend across the street cant, and even a friend in Serbia cant. For all of us it still trys netfirms.

 

[NewYorkBum]

give this a try , http://kosherproxy.com/nph-proxy.cgi/000000A/http/www.handmessages.com/
if not then try this one
http://www.kosherproxy.com/phpproxy/index.php?q=d3d3LmhhbmRtZXNzYWdlcy5jb20=&hl=3ed

you won't get a pretty picture but at least will know that it does indeed resolve.

C:\Documents and Settings\NewYorkbum>ping handmessages.com

Pinging handmessages.com [66.79.165.5] with 32 bytes of dat

Reply from 66.79.165.5: bytes=32 time=95ms TTL=43
Reply from 66.79.165.5: bytes=32 time=95ms TTL=43
Reply from 66.79.165.5: bytes=32 time=95ms TTL=43
Reply from 66.79.165.5: bytes=32 time=93ms TTL=43

Ping statistics for 66.79.165.5:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 93ms, Maximum = 95ms, Average = 94ms

 

[bbalegere]

Well the site works properly for me.
You use dnsstuff.com to verify any dns issues.

 

[Constantin]

Ihosty wont respond.

Very bad for a hosting company to not respond to support queries made by the customers