Hosting Problem with Netfirms.com

[sker]

I just purchased a hosting from netfirms and encountering difficulties to access my site.

after few futile support emails from netfirms, they start ignoring my cry.

What should i do now ?

i followed exactly what written on the help pages and on their support emails.

They got 2 directories ("www" & "nrblog"), i created a folder named after my domain name, mydomain.com under "www" directory and sent all my files into that folder. Then i forwarded mydomain.com to (i tried mydomain.com, /mydomain, /mydomain.com/, /mydomain/) nothing seem to work.

What should i do now ?

i 'm planning to host few sites on one hosting.

their hosting features look like user friendly but the functions are horrendous.

 

[weblord]

why not try uploading index.html or index.htm on www itself?
there are no online faq, manual or guides?
seems like it just made for 1 domain. does the control panel allow you to add domains?

 

[sker]

why not try uploading index.html or index.htm on www itself?
there are no online faq, manual or guides?
seems like it just made for 1 domain. does the control panel allow you to add domains?

I tried them already.
Its either "500 internal server error" or "The page isn't redirecting
properly" prompt.




Yes they allow you to host 3 diff sites on one host. You have to name those folders according to your domain names.

I am puzzeled.

Anyone out there using netfirms hosting ????