I have a VPS at the moment but my requirements are probably only Reseller Hosting. The VPS uses VMWare Managed Cloud Hosting (Which is considerably better than the KVM offered by Known Host) with 2 cores (not shared) and 200gb vSAN (with excellent redundancy), 1.5gb RAM (not shared), 2xIPV4 addresses, free SSL's on each Domain (a WHM feature I believe), unlimited domains, but lousy support (which I was looking to change). Cost $26/month which is a special rate because I've grown with them as they expanded. But probably over-specified for my needs.
The half a question I couldn't get a reply from, (because they were concentrating on belittling me), was "Would my Shared CentOS 7.x ever be upgraded to a newer CentOS 7.x+1...7.9. on the Reseller Cloud Hosting Package. They would never answer that question directly, and only just danced around the question. Surely this is an answerable question, even if it has caveats? Every other question, and there were quite a few, were answered eventually, but it might be a tad difficult to consolidate them all from probably 20 or more replies from 4or5 different individuals.
I am comparing my current VPS package $26/month with no commitment and better infrastructure, lousy support, no DDoS protection (I'm aware of) with Known Host's RS-2 package at $9.97/month x 36 = $358.92 (which is 50% discount) with free DDoS protection (with apparently good support). But I'd question that by the percentages of questions I asked sales support, which got answered without clarification. And the risk they are going to upsell me a package at full retail prices after a few months. They did say they would credit (not refund) any unused amount. But even jumping to RS-3 after 3 months would mean $29.95-$9.97x 33 months = $659.34+ 9.97x3 (1st 3 months) =$689.26 for 36 months compared to the $358.92 I committed to only 3 months earlier.
It's my opinion, they don't specify exactly what you are getting, hoping you will under-specify your requirements, so that they can upsell you a larger package at 100% pricing. This is only my impression. They may be the truest blue hosting company on the planet. But my interaction with their sales department didn't cement that fact into my mind.