How to move domains in Netfirms/Dotster

[Jv1999]

3:50:34 PM

Anoop K

Welcome to Chat Support. I am Anoop. I apologize for the wait time.


3:51:12 PM

Justin

hi


3:51:26 PM

Justin

I want to transfer my domains: Vergico.com and Vergica.com to another Netfirms account


3:51:58 PM

Anoop K

I';ll help you with moving the domain name.


3:52:38 PM

Justin

ok


3:54:11 PM

Anoop K

To which account you would like to transfer it?


3:54:59 PM

Justin

The id is: CENSORED


3:55:55 PM

Anoop K

I'll move it.


3:56:05 PM

Justin

ok thanks


3:56:58 PM

Anoop K

Can I know the answer for Where did you go on your first date? and What is your favorite movie?


3:57:43 PM

Justin

The only secret question answer I have is:


3:57:51 PM

Anoop K

Thank you for the authentication.


3:58:10 PM

Anoop K

I'll remove the domain from account CENSORED and you'll add it to CENSORED.


3:58:29 PM

Justin

Yes thank you!


3:59:20 PM

Anoop K

Domains are now removed.


4:00:43 PM

Justin

are they trnasfered?


4:02:21 PM

Anoop K

Now you'll add the domain in new accouint.


4:03:07 PM

Justin

can you add them


4:03:48 PM

Anoop K

Without the authentication I'll not be able to add it.


4:04:02 PM

Justin

what is the authentication?


4:04:24 PM

Anoop K

It is answer to the security question What is your favorite movie?


4:05:38 PM

Justin

Hold on for a second


4:05:42 PM

Anoop K

Okay.


4:06:17 PM

Justin

If they log on to their account and contact support, can they add the domains?


4:06:21 PM

Justin

can you put a note ?


4:06:52 PM

Anoop K

Yes, they can add the domain once logged into the account,.


4:07:15 PM

Justin

without paying?


4:08:02 PM

Anoop K

Yes, Justin.


4:08:20 PM

Justin

Okay I will tell them that... as long as you put the note thanks.


4:09:10 PM

Anoop K

Okay.


4:09:44 PM

Anoop K

Is there anything else I can assist you with today?


4:09:52 PM

Justin

Ok thank you so much. no there isnt

 

[kaposzta]

I can't move any domain on Dotster. They still want the answer to the security question of the other account, even when I told support that SHE IS ANOTHER PERSON, and she won't tell me the answer to her question. Stupid Dotster.

 

[thedotsol]

I can't move any domain on Dotster. They still want the answer to the security question of the other account, even when I told support that SHE IS ANOTHER PERSON, and she won't tell me the answer to her question. Stupid Dotster.

Try another way - ask their support to delete the domain from your account and then your buyer should ad it as an existing domain through his / her dashboard. You can find detailed instruction in few threads about Dotster / Netfirms push procedure.

 

[RU]

Indian outsource?

 

[kaposzta]

Try another way - ask their support to delete the domain from your account and then your buyer should ad it as an existing domain through his / her dashboard. You can find detailed instruction in few threads about Dotster / Netfirms push procedure.

Thanks, I'll try this tomorrow I'm too angry now to do it.