I have a name to renew at moniker and i can't get into the site to renew it. Pretty serious as the name expired a couple of weeks ago unknown to me as i wasn't informed that renewal was due. Contacted support who advised they need my old account number to be able to reset the login details. If i could remember that i probably wouldn't need their support. Have informed them i have no idea what my old login account number was (is it an actual numeric entity) so waiting to hear back. I have renewed it before so not sure if anything has changed with logins.
In the beginning of the New Moniker I called to them.
When I logged in I could see a new number and wrote it in a notepad.
From then on I could login with the old and with the new accountnumber.
ANYHOW => This doesn't go anymore.
You should do the following => You CALL to Moniker => You give some domains that should be in your account, AND you give the phonenumber on file of your old account.
THEN YOU ASK to send to the emailaddress on file of your old account with the new loginnumber and your request to give a new password sent to that emailaddres of your old account.
Hope this does it for you.
=> If you can't login you probablyu can't see their supportphon-enumber =>
Here it is =>
Contact us by phone any day of the week.
Toll free in the U.S. and Canada: +1 800-688-6311
Outside the U.S. and Canada: +1 954-607-1294
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