Help with retrieving files from locked account

[Glendale]

I am in need of help and am sorry that this is my first post!

I have a web account that I found was too expensive but I was building my website on it. I found a better host by looking on this forum and wanted to transfer my work to my new site. Before I could move it, the expensive host locked my account for a billing issue that I corrected and then asked to close my account. They said they would open it again for 24 hours for me to get my files back but they have not and I have tried several times to contact them with no reply.

I am locked out of FTP and index.htm shows page of vendor but my website is still accessible. I found that I can still reach sub folders. I had much data that I was working on but I put it in an odd named folder and can't remember the name.

Is there a way that I can get my data back so that I can work with the new host? I did pay the old one back but now they seem to not care about my data. I would like to download it using a web mirroring tool but I can't remember the exact folder name. I had it hidden until I finished what I was making. I would like to download it soon as I think they will delete my site soon!

 

[Joey]

Which host are you having issues with?

 

[dew2688]

I'm having an issue similar to that with destxhost.com. They are not responding to my messages and I can't access my account. Very Frustrating!

 

[PolurNET]

There's no real alternative way in obtaining your files without knowing the direct URLs or FTP

 

[dew2688]

ya i finally was able to communicate with the host guy and he opened up the account for a few minutes so I could remove my files.

 

[Glendale]

My host is lowbudgethost.com I setup an account with them a while back when they charged more but I asked for a price reduction and they would only offer to cancel my account and then I could order a new one (causing my site to go down for a while).

I found that part of my site is still active. My index.htm file is overwritten but I found subfolders that are still there and was able to grab some of my files. But I have two folders that I created with odd names and cannot guess them. I know what they start with but not the rest. I tried a web mirror program but because I had nothing linked to them it won't pick them up unless I know the exact name. They are open directories not locked down I just have no links to them.