Help Pool.com (Fraudulent)

[DNBro]

Recently I brought a domain BFZU.COM from a NP member (widedesigns) for $65.00. He pushed the domains in my Namescount.com account.

Two days back I’m trying to access Namescount.com account, I got a warning message that, your account is own hold and contact customer service.

When I wrote a mail regarding this matter, I got below replay:

Thank you for contacting Customer Service. The domain bfzu.com was acquired through our sister company, Pool.com. Pool.com has contacted us stating that this domain purchase was fraudulent. This is why your account is on hold. You will need to resolve this issue with Pool.com. Once resolved, Pool.com will contact us on your behalf to have the account taken off hold.

Then contacted Pool.com to resolve this issue, I got below mail:

It is our regret to inform you that BFZU.COM was purchased by a fraudulent user of Pool.com. We have not actually received payment for the domain and until we receive payment the domain will remain under our control. If you still want the domain BFZU.COM then we will consider selling it to you for $60 US, which is the amount that was owing for this specific domain. If you still want the domain and are willing to provide us with payment in the amount of $60 US then please let me know and I will help make the appropriate arrangements.

I had contacted widedesigns regarding this matter, but he brought this domain from a NP member (jrush), he created NP ID just to sell those domains only. He is clearly a smart fraud without doubt. As per his transaction, he sold nearly 20 domains here, I think those are holding will face same situation. Please check your accounts.

http://www.namepros.com/domains-for-sale-fixed-price/435299-cheapest-llll-com-possible-you-must.html

First thing, I don’t know why Pool.com can’t protect their properties, now claiming it more than 14 days after transaction. Whatever mishap happened is only due their lack of efficiency, someone getting access to their system and doing things or getting domain with out making payment. What is the guarantee even if one brought domain from Pool.com for auction then later they will claim or not

There is any how I can get this domain back or recover amount I had paid? Where I need to contact, how proceed

Thanks

 

[Dave_Z]

Based on what you've described so far, you can try to get your $65 from the
one you paid (widedesigns). Widedesigns could then try getting it from jrush...
and you can imagine the headache after that.

The domain name likely won't be recoverable from Pool unless you pay the $60
fee they stated. They don't have obligations to you directly, and they happen
to have more control over the situation.

Of course, this is all just my potentially useless opinion. But I do wish you luck
trying to resolve this somehow.

 

[smashfactory]

i am lost- pool pushed the name before getting payment? how did all that even happen? how did it get in the first fraud account to begin with? weird ;-(

 

[JoeCanadian]

i am lost- pool pushed the name before getting payment? how did all that even happen? how did it get in the first fraud account to begin with? weird ;-(

My guess - fraudulent or stolen credit card. Pool thinks they've been paid and pushes the domain and then has the charge reversed.

 

[smashfactory]

oh duh- i'm a dork- you're probably right

 

[JoeCanadian]

If I was the buyer here I would expect to get a refund from the seller. But you may want to get a moderator involved to get their take on it.

 

[Mark]

http://www.namepros.com/member.php?u=83243
[email protected]

All IPs for this user :
92.82.101.207
92.81.226.53
92.81.231.36
172.158.51.99 << Signed up using

Started on a German AOL IP - Was using a Romanian IP afterwards ....


Looking at the threads he posted and with all of the trouble Domainers have had recently , I find it surprising this guy wasn't reported to us.

Sorry to hear it -

 

[phppoddotcom]

Do you have a contract with widedesigns? If so you can ask for refund.

 

[Len]

Here we go again!!! We have got to figure something out to keep these scammers and hackers off the forums! They are like a disease infecting everyone who comes into contact with them with financial misery and mis-trust. I feel for both widedesigns and DNBro in this as both are innocent parties and we all know that jrush (the scammer) is probably at this moment scamming someone else using another identity.

 

[DNBro]

I know widedesigns is innocent in this case; I’m also in touch with this member.
We are all here for buying & selling domains.

Jrush is a scammer; he had paid the Pool using stolen cards or something.

Question here is why Pool has not checked his payment details on the time of transaction, instead of claiming their ownership, now coming with their ownership more than 14-15 days after the transaction.

Namescout.com blocked my account without putting a notice, these people charging an annual renewal fees of $25.00 for dot com.

They are any option; I can get this domain from Pool with out making extra payment?

 

[Dave_Z]

Question here is why Pool has not checked his payment details on the time of transaction, instead of claiming their ownership, now coming with their ownership more than 14-15 days after the transaction.

Maybe they did. Then something came up a few days after that that raised a
lot of red flags.

No one really knows unless Pool speaks up. Unfortunately, they don't have to.

 

[widedesigns]

The domains remaining in my namescout.com account also are in hold. I suffered a huge loss because of the scammer.

Anyway its clearly a fault in the namescout.com process which helped the scammer. Until and unless the payment is approved they should not allow transfer /push of the domain. They should put a lock on the domain preventing transfer/push. How can they target current user of the domain for a fraudulent behaviour of some previous owner of the domain?its clearly a fault in there process and we should fight it and get back the domains

one of the big reason scamming is so easy at namepros.com is that anyone can join and sell domain right away.Why cant the mods make a restriction on creating a thread in the "marketplace" until the user has completed certain no of days/posts or both?Also need to have some itrader via buying etc before actually selling domains

I think mods should implement this...In DP this feature do prevent lot of scamming and DNF scammers dont go that much coz they have pay for joining...but NP ,its so simple to scam....

http://www.namepros.com/member.php?u=83243
[email protected]



Started on a German AOL IP - Was using a Romanian IP afterwards ....


Looking at the threads he posted and with all of the trouble Domainers have had recently , I find it surprising this guy wasn't reported to us.

Sorry to hear it -

 

[dncafe]

widedesigns, can you please answer my PM here on Namepros. There is no way to get a hold of you on the DP forums and i would like to talk with you more.

The domains remaining in my namescout.com account also are in hold. I suffered a huge loss because of the scammer.

 

[diddie]

same thing happend to me:
http://www.namepros.com/showthread.php?p=2690974

 

[italiandragon]

same thing happend to me:
http://www.namepros.com/showthread.php?p=2690974

This is ONE of the main reasons why LLLL.com prices have been pushed down for the lowest quality ones:


Scammers buy them from everywhere including Pool , TDNAm, Snapnames and NAmeJet, then do a chargeback and within that time they try to sell it at ANY price around forums or on eBay.

You need to be careful when buying too and maybe it`s better to paid a few extra dollars but buy from reputable sellers!!!

I wrote some info related to this topic here:

http://www.italiandragon.com/?p=57

 

[xXDanteXx]

Hell!

This happened with me also. I also purchased the domain v k i y.com from widedesigns.

Any solution for this?

 

[DNBro]

Scammers are really common in all Internet related business. Solution is companies’ need to take one step ahead to avoid such scams. Same problem repeating means, company/staff not bothering about their customers or doing it intentionally to make some extra money.

Also one can’t stop buying from forum, normally buyer having some limitation

Hell!

This happened with me also. I also purchased the domain v k i y.com from widedesigns.

Any solution for this?

Only solution they suggested is $$, as a last option, I even put a suggestion of sharing the loss equally. But they want to recover $60.00 completely.

 

[psalzmann]

Here we go again!!! We have got to figure something out to keep these scammers and hackers off the forums! They are like a disease infecting everyone who comes into contact with them with financial misery and mis-trust. I feel for both widedesigns and DNBro in this as both are innocent parties and we all know that jrush (the scammer) is probably at this moment scamming someone else using another identity.

Len... look, it's not possible to prevent fraud with quick payment solutions (paypal, 2checkout, fill_in_the_blanks). If you want to prevent fraud simply put you need to do one thing:

Accept Payment via Wire Transfer (bank to bank).

Case closed. Nobody can scam you via Wire Transfer. Nobody. If nobody send you funds, no sale. Okay so you want a fast sale? want to use Paypal? The risk is all yours.... 99.9% of the risk.

"looking for a fast sale..." nothing. Don't fall for these scams. Even if it is legit. Too many situations occur with merchant accounts, chargebacks, refunds, nightmares.... exceptions are trusted partners and people you've done business with in the past. Also, don't rely on iTrader. Any scammer can sell "whatever" to other forum scammers to build up their rating just like how scammers fraud the eBay web site.

It sucks but it's reality.

 

[Rebel-Man]

I work for the sister company to Pool.com and have alerted Pool's CEO to this thread so that he may come and comment and answer any questions you might have.

 

[italiandragon]

I work for the sister company to Pool.com and have alerted Pool's CEO to this thread so that he may come and comment and answer any questions you might have.

ohh that`s great! The only thing is that they should be alerted about another 100 of them just in the last year.

In my opinion they can`t do anything because the only way would be to stop accepting credit cards payments or wait at least 60 days before to push any domain.

But as far as I know, some chargebacks can take place even after 60 days.