Help our Industry by contacting PayPal and having them help us!

[DotWeekly]

With all the scammers and problems domain owners have and with any intangable items (virtual products, downloads, selling web sites, domain names etc) paypal does not provide fraud protection!

We can make a difference and join as a force and let Paypal know, we as a community do large amounts of transactions with them and we want to be covered!

Please contact Paypal via there Feedback system and tell them you want a special/new service (intangible escrow) to cover virtual products!

Leave Feedback Here
You can also visit www.paypal.com and scroll to the bottom of the page and click Site Feedback. It's a general form, but will work!

I was just on a phone call with paypal for 1 hour and 20 minutes and expressed they need to catch up with current times and offer protection for sellers of virtual products. Please help in joining together and submitting as much feedback as we can, so paypal can offer an intangible escrow service to help protect domain owners and sellers of virtual products.

I strongly expressed, that domain name transfers/pushes are more easily tracked then the UPS packages they cover now! There is no reason why Registrar's can not work with paypal, as well as sellers to provide strong proof of a push or transfer of a domain name!

If you use paypal for buying or selling domain names or any intangible item and are sick and tired of not being covered, please submit your feedback and ask for a intangible escrow service to provide protection on your virtual items!

 

[Dotmainer]

Paypal is $h1t, use MoneyBookers.

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[ssamriga]

I support this, I really hate how they care so much about the buyer protection and ignore sellers...

 

[Shasta]

Call them 5 times a day...that oughta bug them into doing what's right.

CALL...

Paypal Support: (402) 952-8899

Sales: (866) 837-1863

 

[~ The 34 Year Buzz!!]

I will help contact them too.

 

[mis_chiff]

I will help contact them too.

Well lookie here....pick a number...any number!

http://www.paypalsucks.com/PayPalPhoneNumbers.shtml
Ironic how this site has all that info....

 

[ajkula]

Paypal is $h1t, use MoneyBookers.

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:bingo: Repped

 

[italiandragon]

I`ll help the cause by buying their unused domain:

X.com

with my PayPal.....I`m sure they`ll accept my offer of $1 Billion for it....

then....if if do a chargeback....eh...that`s life :sold: :hehe:

 

[notlikeyou]

Submitted feedback via the form, prompting them to offer protection for intangible sales.

 

[DotWeekly]

Paypal is $h1t, use MoneyBookers.

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The fact is, not many people use MB.

Another fact, nearly everybody in the domain industry and their buyers... Have Paypal!

Submitted feedback via the form, prompting them to offer protection for intangible sales.

Thank you for letting your voice be heard!

I hope others notice how big of change this could be if paypal offered a service like this... Checkout all the scammer posts on the forums..... all the payments are threw paypal! That alone should get paypal to do something. Make sure to point these facts out when you submit your feedback and asking them to help our industry out.

 

[Dotmainer]

The fact is, not many people use MB.

Another fact, nearly everybody in the domain industry and their buyers... Have Paypal!

Sure, and everbody have email,computer and lot of other things, its nothing what you need, or what you have bought.
And everybody in domain industry DONT use Paypal for 'Real' transactions.

I dont see point to ask (please) to paypal to give them money !!!

Its business, so if someone dont care about customers, then i move to better one. And looking at paypal fees there are better and cheaper alternatives.



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[DotWeekly]

Sure, and everbody have email,computer and lot of other things, its nothing what you need, or what you have bought.
And everybody in domain industry DONT use Paypal for 'Real' transactions.

I dont see point to ask (please) to paypal to give them money !!!

Its business, so if someone dont care about customers, then i move to better one. And looking at paypal fees there are better and cheaper alternatives.
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Tell these people that!

http://www.namepros.com/warnings-an...pal-scam-digital-point.html?highlight=scammer

http://www.namepros.com/domain-name...ing-llll-com-scammer-targetting-namepros.html

http://www.namepros.com/warnings-an...scammer-dp-got-scammed.html?highlight=scammer

http://www.namepros.com/warnings-and-alerts/431763-new-llll-scammer-on-dp.html?highlight=scammer

http://www.namepros.com/warnings-and-alerts/427617-new-llll-com-scammer-on-dp.html?highlight=scammer

http://www.namepros.com/warnings-an...e-dp-member-identified.html?highlight=scammer

http://www.namepros.com/domain-name...paypal-discussion-safe.html?highlight=scammer

I agree high dollar sales should no question be done via Escrow. Some more facts... There are a lot of $20-$500 transactions done all the time, which is harder to use Escrow due to it's fee's. For the people that do use paypal, it's clear they need to make some changes. That's the reason for my posting and the reason I am asking our community to help if they think paypal needs to change as well.

If you do not use paypal or whatever and you do not like this post, you don't have to read it.

 

[Dotmainer]

Ok, then lets spreed more Information about MB ->

http://www.namepros.com/the-break-room/431801-thank-you-moneybookers.html

Lets do it positive way


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[equity78]

Yofie I agree 100 % but when I spoke to Paypal way back they said its the banks. I spoke to someone at a bank in upper management and I said Paypal allows chargebacks for virtual items like domains because they say the banks do not allow showing a "PUSH" as proof of a transaction. He was like that makes sense. The whole thing is the Client calls their bank does a chargeback the Bank will not accept the screenshot or email of a push as proof like a FED EX receipt showing someone received the product. Is this completely true ? I do not know but I have heard from bank management and Paypal. Its the push not being recognized as a transaction.

 

[DotWeekly]

Yofie I agree 100 % but when I spoke to Paypal way back they said its the banks. I spoke to someone at a bank in upper management and I said Paypal allows chargebacks for virtual items like domains because they say the banks do not allow showing a "PUSH" as proof of a transaction. He was like that makes sense. The whole thing is the Client calls their bank does a chargeback the Bank will not accept the screenshot or email of a push as proof like a FED EX receipt showing someone received the product. Is this completely true ? I do not know but I have heard from bank management and Paypal. Its the push not being recognized as a transaction.

Here is a push confirmationg from NetSol.com

Dear Network Solutions® Customer,

Your transfer request has been successfully completed. Please see below for the details of the transfer:

From Account Number: xxxxxxxx
From Account Holder: My Name

To Account Number: xxxxxxxx
To Account Holder: Other Parties Name

Domain Name(s):
EXAMPLE.COM

I think this is very Clear. Shows exactly where the domain Was and where it went. If needed, follow up via Whois or help from the registrar and it couldn't be more clear.

Moniker shows More info. Time stamp, transacion ID, email address, account number etc.

Godaddy is pretty light on the info they provide. Mainly an email.
eNom shows timestamp, domain and account from and to.
MyDomain shows about what eNom does.

I know there are several issues via Banks, Credit Card companies & Paypal. If there was a PrePaid funding system in place, and if you are paying for intangible items, the Seller can request to Only be paid with the prepaid funds, which a charge back can not be done... Paypal could send the seller the payment and clearly show it's a Prepaid Funds payment and charge backes can not take place. Then the seller could accept or decline the payment... or something like that.

 

[Earthian]

I think the market does need a fast , low-cost escrow service for small-amount domain sales






a good idea might be that registrars (or ICANN) create a Uniform Transfer Certification protocol/procedure (or Uniform Transfer/Push Certification) so that a transfer or a push can be proved to other companies if needed either via an email that would be generated by the registrar after a seller's request (in his domain control panel) or via a webpage on the registrar's site ... it should connect the transfer/push from one email address to another email address (and it should only be available after the domain has been accepted by the buyer)

that , in connection with the seller accepting only the domain receiving email address as the PayPal payee email address , it could create a platform for proving that the PayPal payee did actually receive the domain , making a CC chargeback difficult (the scammer could possibly change the PayPal email address to his domain account email address but at least in that case the liability would be the buyer's for the compromised PayPal account and not the seller's who would be able to prove that the transfer did take place , similarly to a courier's proof of receipt)






Yofie , regarding PrePaid payments , there is PayPal Mass Pay ... funds should be transferred to the PayPal balance before a payment is sent out and CCs are not accepted as a method of payment ... thereore a chargeback is not possible ... it is also very cheap , 2% of transaction paid by the buyer (capped at $1) ... a negative side is that currently PayPal does not accept bank transfers to PayPal balance in many countries (and having enough money in PayPal balance or getting funds in PayPal balance from a friend is not very common/easy , especially for non-domainer buyers)

​

 

[Name Trader]

Perhaps we can enlist the services of DNOA to help out.

 

[equity78]

The point is if the BANKS say we do not acknowledge a push then from talking to PAYPAL they say it will never change. We need the PUSH to become accepted form of transferring goods. All registrars should have the same push so banks can understand and accept it.

 

[RJ]

The point is if the BANKS say we do not acknowledge a push then from talking to PAYPAL they say it will never change. We need the PUSH to become accepted form of transferring goods. All registrars should have the same push so banks can understand and accept it.

Exactly, establishing a virtual products escrow going to take all the registrars getting on board with a uniform process for transferring ownership of a name. That's going to be quite the challenge and I doubt PayPal is up for participating to that extent.

What would be nice is if PayPal and the largest registrars had better lines of communication during the dispute resolution process, so the ruling for the buyer wasn't so automatic. If a dispute occurs, the registrar can assist PayPal in establishing current ownership.

 

[equity78]

PAYPAL says don't blame us blame the banks and you can bet banks do not care about this in anyway. Someone told me at a bank,"you want us to care about a $50 domain sale ? I am sorry but it is not a priority."