PayPal Problem + Question...

[jehnidiah]

Heya folks,

I know this has been probably discussed before, but please stick with me and help me out if you can.

I recently sold a domain name to a fella for around about $300 dollars. Now, though, Paypal contacted me saying there is a problem and he says I didn't send his domain, even though the whois says he is the owner, and I have the emails that prove I pushed to his account.

How should I fix this? I can't just be giving up hundreds of dollars here and there for idiots who're trying to scam me. What are my methods I can take to remedy this? Paypal's Help system is NOT a help at all, and the "resolve this problem" link only allows me to either give the money back or provide tracking information, which I don't have of course because it's an intangible good.

Thanks for any input you all can give me. These sorts of things are quite distressing/disheartening when I have been doing so well (with such a good reputation, too) in the domain name trading business.

-Josh

 

[Tippy]

Same thing happened to me but on a lesser scale and a bit different situation, I stated my case but still ended up eating the charge back.

Your best bet is to start providing them with as much info as you have, perhaps it will be enough to prove that this person does indeed own the name.

Perhaps call them rather then using their system, I agree it isnt setup well.

Good Luck,

Mike

 

[Riceman]

I only use escrow on purchases. It is too easy to reverse a paypal payment

 

[Tnmountain]

Hi! This problem is not new.Paypal seller protection will not help you.You need to use Sedo.com for all sales.They have very low Comm if you parked your domain there.Paypal more then likely will give that buyer there money back.I will not accept paypal for domains because of this--Read way to many scary stories about domains and chargebacks

 

[identity_00]

Contact the register right away perhaps they will help to put a stop on the name. My guess is this guy is scamming you.

 

[jehnidiah]

Thank you for your input folks. I'll update you all on what happens.

 

[ezimedia]

HI

I also recommend calling them on the phone I had a small issue like that myself and after calling them on the phone and talking to a superviser and explained the issue he took care of it and I got to keep my funds.

But it was for under $100 so not sure how they will handle your issue but it is worth calling them..

And from now on any domains I sell are only sold via sedo.com or afternic.com unless it is for a small value then I will use paypal directly.

Thanks
Tom Dahne