Hi all,
I need some help from our fellow NPers
Here is the story:
A friend of mine was in hospital (during 3 month).
When he came back his domain HOTELTOKIO_INFO had been transferd out from HOSTWAY.COM to GODADDY.COM on August 14 2007 and shows now a new registrant.
He did not unlock the domain neither solicitated any auth codes or approved any transfer.
He wrote to HOSTWAY and GODADDY informing them about the issue and asked them to investigate what happend, freeze any other transactions on the name and to return the domain into his HOSTWAY account.
Here is the response from HOSTWAY:
"Please note that the transfer was approved by the admin contact shown in the whois record. For further investigation, please contact your current registrar.
We do not approve domain transfers away from us."
Here is the response from GODADDY:
"Thank you for contacting us. Unfortunately, we will not be able to assist you with your request. Please contact the domain's previous registrar for assistance."
Basically either HOSTWAY and GODADDY say that it is not their problem.
So here I have some questions.
1) What is the leagal responabilities of the regesitars in those cases ? / Who is pesponsable to act ?
2) What is the best way to act for the customer (my friend) ?
3) Does anyone have access to historical whois data for HOTELTOKIO_INFO (last 5 month) ?
Thank you for your help.
I need some help from our fellow NPers
Here is the story:
A friend of mine was in hospital (during 3 month).
When he came back his domain HOTELTOKIO_INFO had been transferd out from HOSTWAY.COM to GODADDY.COM on August 14 2007 and shows now a new registrant.
He did not unlock the domain neither solicitated any auth codes or approved any transfer.
He wrote to HOSTWAY and GODADDY informing them about the issue and asked them to investigate what happend, freeze any other transactions on the name and to return the domain into his HOSTWAY account.
Here is the response from HOSTWAY:
"Please note that the transfer was approved by the admin contact shown in the whois record. For further investigation, please contact your current registrar.
We do not approve domain transfers away from us."
Here is the response from GODADDY:
"Thank you for contacting us. Unfortunately, we will not be able to assist you with your request. Please contact the domain's previous registrar for assistance."
Basically either HOSTWAY and GODADDY say that it is not their problem.
So here I have some questions.
1) What is the leagal responabilities of the regesitars in those cases ? / Who is pesponsable to act ?
2) What is the best way to act for the customer (my friend) ?
3) Does anyone have access to historical whois data for HOTELTOKIO_INFO (last 5 month) ?
Thank you for your help.






