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GoDaddy Software POOR SERVICE

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Go Daddy software services?

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  • almost nil

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    33.3%
  • barely

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    16.7%
  • fair

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    8.3%
  • acceptable

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    41.7%
  • This poll is still running and the standings may change.

hi,
need lots of help.
bought my first domain
from go daddy software in June, but until today,
I have not received any login ID or
password. domain cannot be used!!
meanwhile cash has been deducted
from my VISA for the last
few months.
all emails to go daddy software
are unanswered.
trying to access their web
site returns a
"NO PAGE to display",

HELP
can someone give any advice??

thanks
red
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Never had a problem with godaddy at all..
 
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Originally posted by fifihopkin
What is your computer set up redhipster? Not too much info just operating system, internet connection, cpu. Do you have a static ip address? going through a firewall? or internal proxy?

Have you checked for viruses? If you can connect to other sites, it probably is not the problem.

The likely reason is an ip ban/block out. They have probably looked on their blow-up plastic world globe to see where Borneo is and said "what the!!" Where not accepting customers from there. :hehe:
I'm just spectulating = Your isp is assigning you an ip address and someone in that ip address range has been bad and got the ip address range banned with some websites. You're just caught up in the mayhem.
Best solution is to use a public proxy or a paid proxy. This website will explain it all. http://www.publicproxyservers.com/index.html
Pick one of the public proxies - set it up on your internet settings and see if it fixes your "cannot find server page".
Godaddy have a password recovery area. Click on "My Account" and there is a yellow box for password recovery. However you will need to know your login or customer number. Customer number is on your confirmation email. If you do not know login name or customer number and you do not have the confirmation email - I am afraid it is a case of catch22. You need the login name to get into order history to get a copy of confirmation email to get customer number to get login name and password etc.
Send support an email. Remember - honey catches more flies than vinegar. Tell them how great they are and you are setting up a big website referring them customers etc etc appreciate a quick reply so you can keep recommending them or the old "we represent Borneo Consumer Affairs TV program and we are investaging claims you are ripping off our citzens etc" email.
And if all else fails - contact your credit card company and get them to refund the money back. The best thing about credit cards is you are always right. The credit card company will come down hard on the merchant (godaddy). They will refund you, take the money off godaddy. That will get godaddy's attention pretty quick. You might lose the domain - but you will get your money back. A better position than you are in now.

blow-up-plastic-globe.com is available!! be quick. :D

hi skippy,
thanks for your long treatise:hehe:

the problem started from the beginning:
AFTER i keyed my my
data & CC info,
i (or they) lost contact with me
i received NOTHING
but card was deducted.
i waited... and waited..
tried password recovery= 0
after 3 months of bills, I contact BBB(finally fiquire out what to do)
but very very slow response,
i instigated charge back,... card provider ask for receipt
jeeeeez!!!!
then said the case was difficult to handle!!

FINALLY,
got success charge back on the 4th month.

credit card(VISA) wants to charged
me twenty bucks >:(
to retrieve "bills hard copy"
from GD vendor....>:( what the Heck???

meanwhile, the monthly deduction
is still comming...eagerly waiting for my sixth bill>:(

cannot cancel my CC,
bought my new digital camera/ new computer
via installments.

will be charged $200.00 by VISA if i cancell card or pay
up EARLY!!!!!>:(
(did not read small print!!!)

so as you can see I am in deep s********


all I want now is to FIND out
how to STOP go daddy "terrorists"
from terroring my
visa MONEY>:(mad:

VISA says we can't stop deducting,
you have go to CONTACT go daddy!!!! and tell them to STOP>:(

well? it is
a merry go-round.
catch 22, catch-666
 
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Coincidence or Conspiracy?

One of my domain registars email me today asking questions and confirmation about my recent domain buys - "to protect me from credit card fraud".

Sorry "wild man from Borneo" it was not Godaddy. If it was, it would really would be a conspiracy.

I finally got a drop from goDaddy!! Does it all go downhill from here?
 
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Originally posted by Sharpy
How could you buy a domain from them without setting up an account first?

wondering the same.'

I hate godaddy's push
 
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well, i did set it up. fill in the forms.

if not why would go daddy deduct my money from the very beginning???:-/

the WHOIS show that it is "registered"

under my correct address.

it is just that GD is not responding......
 
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