GoDaddy Selected as Top Domain Name Registrar

[Web Master]

GoDaddy Selected as Top Domain Name Registrar

Tuesday, May 1st, 2007

The world’s biggest domain registrar is also the best, according to Domain Name Wire’s annual survey.

GoDaddy is the world’s largest registrar with about 20M domains registered (including reseller sites). It was also voted as the best registrar in the 2007 Domain Name Wire survey, taking 33% of the vote. Last year GoDaddy was also tops but received only 28% of the vote. Although not without controversy, GoDaddy has grabbed market share by offering domain names for affordable prices and investing heavily in marketing.

This year’s second place registrar was Moniker, which received 16% of the vote, up from 8% of the vote last year. The biggest loser this year was Register.com, which dropped from 18% of the vote to less than 1%. Here are the rankings based on total votes:

1. GoDaddy 33%
2. Moniker 16%
3. eNom 10%
4. Dotster 3%

When you peel back the onion you find that the overall vote percentages tell only part of the story. When you consider owners of large domain portfolios (greater than 500 domains), Moniker ties GoDaddy for top honors with 23% of the vote. eNom jumps to 20% of the vote. Furthermore, if you look at the number of votes compared to total domains registered, Moniker comes out on top.

---From Domainnamewire.com

:gl:

 

[Name Trader]

Just because they’re by far the most popular amongst newbies doesn’t make them a bad registrar; It’s actually their awful customer support that does that. :hehe:

I have thousand domains plus with eNom and GoDaddy. I used to transfer all expiring domains at GoDaddy to eNom because they were easier to manage at eNom (GD's control panel sucked). But since GD introduced their Domain Control Panel Version 4 about 6 months ago, I mostly stopped transferring expiring domains to eNom because GD's control panel is easier to manage thousands of domains than at eNom.

I mostly think GD's support is pretty good. OK, sometimes you get a canned response to emails but usually the problem gets resolved when you reply to that stupid email. I only used their phone support once because it's an overseas call for me. I was on the phone 85 minutes and it cost me $30. The support staff was courteous and methodical in resolving the problem and wouldn't get off the phone until the problem was solved to my satisfaction. It's people who start screaming, shouting, accusing etc that get bad support on the phone. 24/7 telephone support is a great asset, imho. I don't know any other registrar which comes close. It's part of their marketing plan.

The biggest problem with GoDaddy is the arbitrary decisions they make if they receive a complaint against a domain. The 2nd biggest problem is their 60-day hold they put on domain any time you touch the Registrant Info on a domain.

As to the DomainNameWire poll. I can't remember exactly the number of respondents, but iirc, it was about 300. I think this is way too small a sampling to be truely representative. GoDaddy is twice the size of the next closes registrar by number of domains. It's not surprising they come out on top. Considering most respondents (84%) consider themselves as domainers, and considering the negatives, I was a little surprised they did so well amongst our community.

 

[faisj]

My personal favourite is Fabulous.com
I have never ever seen a better/stable platform then theirs.
Also there service is the best I ever had online!