GoDaddy auction problem: GoDaddy charged me $920 without my consent

[centreurope]

Hello,
I would please need your help on how to handle a problem with Godaddy.
I've reported by phone a bug for a domain name auction, where my proxy bid was... $424k!
The person told me that he could no cancel my bid and that I would need to contact by email the auction department. Which I did the next minute.
Of course I won the auction, at a final price of 920usd. I've not paid for this domain name I did not want, but Godaddy has debited the amount from my Credit Card.
3 days after my request to cancel the auction or/and handle the domain to the 2nd bidder, a person from the support sent me a stupid copy and paste answer. I tried to explain that it is a problem with the platform and that I don't want the domain but they don't care. Any advice on how to solve this?
thanks

 

[centreurope]

apparently a security problem, they have asked me to change my password

 

[Nitaky]

Nice to hear that! Bravo Godaddy, happy for you Centreurope

 

[bluemeteor]

At last, probably thanks to Joe Styler's intervention, the support sent me a message stating that the auction was cancelled and my money refunded. Apparently, the bidding IP did not match mine.

Godaddy probably should fire some lazy ***