File a ChargeBack against Pool.com ??

[Kamloops]

File a ChargeBack agaisnt Pool.com ??
Anyone ever file a chargeback against pool.com

I am so mad at pool! I will never use there service again!

I won a couple of names from pool in auction, they took my money but say this:

Your registrar for XXX.ca is: Jaz Domain Names Ltd.
Your registrar for XX.ca is: Zidodomain.ca Inc.

During the first 30 days of registration you will have to email any needed
DNS changes to us so we can submit them to the registry for you.

This is crap. I have never got a name where I have to wait 30 days to have access to it!

I have a buyer for both names.

I called them and customer support was useless!

I am calling mastercard to file a chargeback against the charge. They can keep the names!

Has anyone ever tried emailing pool , they dont respond. I dont mind having to wait so many days to transfer it but in the meantime I want control of it. Emailing them for a dns change is just plain stupid!

Right in the terms it says this:
You may modify the nameserver information and discontinue use of the coming soon page for any particular domain at any time, with or without notice to us, by logging into your registrar account and making such changes.

and below is the email they sent me:

Attention new customers! Within the next 24 to 48 hours you will receive an
email from the registrar responsible for registering your domain(s). This
email will provide instructions on how to manage your domain(s) within their
system.

 

[HeyGeek]

Many people incorrectly think a chargeback is a fix-all solution. This may work when the person you are ripping off is a small time eBay seller, but in the real world you will end up dealing with a collection agency and possible legal proceedings. Be careful how you make use of chargebacks.

Sorry if this is a little strong but I really have issue with people thinking they can file a chargeback whenever they feel like it.

 

[Kamloops]

Many people incorrectly think a chargeback is a fix-all solution. This may work when the person you are ripping off is a small time eBay seller, but in the real world you will end up dealing with a collection agency and possible legal proceedings. Be careful how you make use of chargebacks.

Sorry if this is a little strong but I really have issue with people thinking they can file a chargeback whenever they feel like it.

??? I am not ripping off anybody , and take offense to that suggestion! How is it I am ripping pool off. I DONT HAVE THE NAMES I PAID FOR

 

[HeyGeek]

Is your name in the whois?

 

[dimensio]

your completely wrong about chargebacks.

99% of the time they don't use legal collection agencies to try to get the cash off you.

If they do , send them a letter (recorded delivery) telling them they cannot contact you by phone or email and that if they do it is harrasment. Next time they contact you, sue them for harassment. I'm british, so last time I had to do this it cost me 9gbp for small claims court and I won 900 gbp in harassment out of court settlement.

I'm not sure about americans though, generally their laws are difficult to comprehend and focus on protecting corporations as oppose to citizens.

 

[HeyGeek]

your completely wrong about chargebacks.

99% of the time they don't use legal collection agencies to try to get the cash off you.

If they do , send them a letter (recorded delivery) telling them they cannot contact you by phone or email and that if they do it is harrasment. Next time they contact you, sue them for harassment. I'm british, so last time I had to do this it cost me 9gbp for small claims court and I won 900 gbp in harassment out of court settlement.

I'm not sure about americans though, generally their laws are difficult to comprehend and focus on protecting corporations as oppose to citizens.

I'm an American and over here if you owe someone money, then you owe someone money, period. Whining about them trying to collect their money won't get you very far.

I hire a collection agency and take anyone to court that I get a chargeback from.