Epik problem?

[Tortuguita]

I think this is the correct place to put my doubt:


I received this Email, I just removed my real name:

================================================
Hello XXXXXXX,

Congratulations! Your domain 137334.com has been sold for $8.888 through a 'Buy Now' listing you created at Epik.com. Epik support staff will contact you shortly to confirm the sale and help with the transfer.

If you're familiar with the transfer process, you can commence a transfer to your own Epik account now. Normally this means visiting the current registrar to unlock the domain and obtain the authorization code. Next purchase a transfer for 137334.com at Epik.com. (Note that this process differs for some domain endings (TLDs).)

Once the domain arrives in your own Epik account, it can then be moved to the Epik account belonging to the buyer. Transferring to your own account first is more secure, since doing so allows you to (A) keep the domain's authorization code private and (B) verify delivery of the domain. Funds will be deposited in your MasterBucks account once 137334.com has been moved to the buyer's Epik account.

If 137334.com no longer belongs to you or if it is not eligible for transfer, please let Epik support staff know as soon as possible. To ensure a positive experience for buyers, Epik strives to complete domain transfers within 7 days of payment.

Sincerely,
Epik Team
Epik.com
Email: [email protected]
Tel: 425-366-8810

===========================================

I contacted their support and now they are saying that the price is $8.89 USD

============================================

DearXXXXXXXXX,

Congratulations on your recent sales:

Domain Price Reason
137334.com $8.89 Transfer Not Created

Please log into your account where the domains resides and make sure it is unlocked - obtain the auth/epp code - and start the transfer within your Epik account immediately.

Domains delivery status: https://registrar.epik.com/domains-delivery

Once the domains arrives we can complete this transaction quickly. Thank you!

Sincerely,
Epik.com
Email: [email protected]
Tel: 425-366-8810

============================================================

Not sure what is happen because first they said the price was 8K and then fall to 8 USD? This is very wrong. Anybody else can see whats wrong here? Or I am wrong?

 

[Rob Monster]

The user made a clerical error and acknowledged his error. He reported it on June 8. It was solved on June 8 for his case. His external sale of his March 2020 registration was canceled per his request.

On June 10, we updated the validation mask for bulk entry of prices. That feature now has real-time validation which you can see demonstrated here:

https://www.loom.com/share/2a27245fb3834d2bafe7415ab3c3c090

I have no idea what would prompt the OP to recycle this (fake) news. The moderators should audit the user's intent here for reheating an issue that was fully solved and then some.

 

[Sufyan Alani]

Hi there,
I can see that you reached to our online chat support, twice today.
During the first time, we've confirmed that the price is 8 dollars & 89 cents.
You came back to chat later saying that you have a BIN price on this one for $920. The system logged your chat as submitted it as a ticket. Our technical team will take a look at it very soon.
The word "scamming" in the title is a little bit harsh, as you can see that "." was misinterpreted to "," by you, and we were not trying to mislead you in any way.
Our tech team will take a deeper look, and we will be able to provide you with a complete response to your ticket soon.
I'm sorry for the inconvenience.
Stay safe!

 

[g0kh4n]

Epik is an American company and their site's locale is en_US. In the US, decimal separator (radix) is ","

I'm sorry this happened to you but I don't see how Epik is in the fault here. I guess they could make it so the numbers round up to a single decimal.

 

[MasterOfMyDomains]

https://www.surveymonkey.com/r/HKZVDHX
please fill out the above form and fax it to epik

 

[g0kh4n]

World is not USA, this shitthole is Just a piece If the world.

Dude if you don't know how to do business in certain locales, then don't do it. You didn't lose your domain. What are you still being so unprofessional about?

 

[creataweb]

@Jess Robison @Epik.com

 

[Vijay342]

$8.888 is rounded off to 8.89. May be you were over excited to see the decimals.

 

[branding]

I think you may have made a simple typo mistake by the looks of it.

I don't think so:

Also my BIN price is $920.

He probably got excited because the email stated 8.888. in a lot of countries that would equal to just under 9K. OP is using dots instead of commas himself so it probably is the 3rd decimal that threw him off.

While we're at it, am I reading it right that if you sell your domain at Epik you have to transfer in the domain yourself by hand and they'll push it afterwards?

 

[Tortuguita]

Hi there,
I can see that you reached to our online chat support, twice today.
During the first time, we've confirmed that the price is 8 dollars & 89 cents.
You came back to chat later saying that you have a BIN price on this one for $920. The system logged your chat as submitted it as a ticket. Our technical team will take a look at it very soon.
The word "scamming" in the title is a little bit harsh, as you can see that "." was misinterpreted to "," by you, and we were not trying to mislead you in any way.
Our tech team will take a deeper look, and we will be able to provide you with a complete response to your ticket soon.
I'm sorry for the inconvenience.
Stay safe!

I agree regarding the title, this is why I changed It now, Sorry for this.

 

[TheBuyerz]

I have habit to not put any separator to prevent similar problem.

Instead of 8,888 just make it 8888

 

[D Haynes]

I think the thread title is defamatory and should be changed. Nobody got "scammed". There was a misunderstanding/mistake made. Let it be an education to other users.

Edit - Original thread has been closed.

 

[Samer]

Lol how do you “scam” someone of $8,

This title is a joke,

 

[Recons.Com]

Hi there,
I can see that you reached to our online chat support, twice today.
During the first time, we've confirmed that the price is 8 dollars & 89 cents.
You came back to chat later saying that you have a BIN price on this one for $920. The system logged your chat as submitted it as a ticket. Our technical team will take a look at it very soon.
The word "scamming" in the title is a little bit harsh, as you can see that "." was misinterpreted to "," by you, and we were not trying to mislead you in any way.
Our tech team will take a deeper look, and we will be able to provide you with a complete response to your ticket soon.
I'm sorry for the inconvenience.
Stay safe!

Can you explain why do you have to show the quote to the thousands of a dollar and then round it up to the hundredth? It shouldn't even be possible to make an offer with the thousandth of a dollar in it.

If you had shown the price at $8.89, there would have been no confusion. This does look like a bait to me with this format. And, also, you could just add the writing in word as well like (eight dollars and eighty nine cents), if you really wanted to avoid situations like this.

 

[tldboss]

If your bin was 920, why would someone pay 8K?

How did they scam you? How do they benefit?
You still own the domain.

 

[Save Breach]

$8.888 stands for $8 & 90 cents in english numerals (formatting). AFAIK, in spanish, you format numbers in that way, $8.000 for $8,000 but almost every marketplace follows english numerals.

 

[TheBaldOne]

I would never put the price for the same price I bough, I put $8.888 and not $8.89. I have a listing with big prices in many others markets too because I rather let it expire then sell for a small price.

Also my BIN price is $920.

https://marketplace.epik.com/137334.com

Do you realise the difference between a '.' and a ','?

Even in your post here you use a '.', which signifies everything to the left as dollars and everything to the right is cents.

If you had used a comma ',' it would have signified that the numbers to both the left and right of it were dollars.

I think you may have made a simple typo mistake by the looks of it.

 

[Jurgen Wolf]

@Sufyan Alani

Please remove all those cents from marketplace listings and from landers (when switching currency to another one, round the converted sum like Sedo does).
Already asked a few times - no any moves in this direction.

 

[Bruce81]

Lol,you send an Email saying we sold for 8k then changed It, real scammer. Aldo, look my BIN, 920 USD, NEVER 8USD.

One thing I noticed when I joined Namepros about 7 months ago is the pervasive friendliness that characterized every conversation.

This is the first ugliness I have found on Namepros.

Tortuguita, I know you are hurting; but I believe you can still make your point without name calling.

Let us create the necessary environment where we can discuss issues of domain investment freely without acrimony and insults.

Thank you.

 

[Vijay342]

I would never put the price for the same price I bough, I put $8.888 and not $8.89. I have a listing with big prices in many others markets too because I rather let it expire then sell for a small price.

Also my BIN price is $920.

https://marketplace.epik.com/137334.com

In that case, epik only can answer you

 

[Samer]

.

 

[Rob Monster]

Does OP still own the domain?

Yes. And not on Epik. He was granted the privilege of listing and/or parking externally registered domain. That privilege can be withdrawn at our discretion. He has now lost those privileges pending ID verification.

 

[carob]

Well if price was not correct and transaction did not complete then all is well, OP still has domain.

A while ago GD sent me an unexpected email, several times over, saying they had refunded about $900 to my account. Seemed like a phishing email, did not click on the link.

Next day got an equal number of emails from GD saying sorry for the error, we got the decimal wrong, it was $9. So logged into account and yes had got a few $ back, nice to have, and no I did not think they owed me thousands, mistakes happen and get rectified.

 

[noneisnone]

i have no opinion on who is at fault here nor do i care
rob canceled the transaction and kept the domain in your account
so what is the issue here ?

 

[Tortuguita]

$8.888 is rounded off to 8.89. May be you were over excited to see the decimals.

I would never put the price for the same price I bough, I put $8.888 and not $8.89. I have a listing with big prices in many others markets too because I rather let it expire then sell for a small price.

Also my BIN price is $920.

https://marketplace.epik.com/137334.com