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Dynadot payout problems

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Mr.company

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One of my domain names has been sold at marketplace here in Dynadot and the money is not in my Dynadot account yet and I would like to transfer the money out .
Dynadot answer:You can`t do that . DynaDot says the money will be in your account within 5 to 20 days , preventing people from spending the money in their account on other things besides what DynaDot has to offer, UNTIL the cash out option is available.

hum , that makes me think ,they just want you to spent more money,so,its not about customers , is it. Dynadot has an estimated annual revenue of $5m and they cannot make a payment processor for the users , this is embarrassing for them.

This makes me think dynadot likes to earn extra cash on peoples sales based on the interest.

Their prices are good not doubt but the rest is worst i have ever came across.

Thank you
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
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I understand it... But,
Kindly give us your official words about this: For example: My total sales in Dynadot is only $100, in order for me to fulfill requirements to withdraw $500. Will I be allowed to top up $400, to make my account balance to be $500?

Thank you for letting me and us know.

I think he's already done that above. What is it you don't understand about his reply?
 
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I think he's already done that above. What is it you don't understand about his reply?
As a journalist, I do understand the strings of words to be sentences, that he/she (@dyanadot) stated above. There are no official words stated like this: You can top up the rest of your account balance, to make your account balance to be $500. Then you can request a pay out / withdraw at minimum $500.
Hope you understand.
I appreciate your comment. Thank you, @stub
 
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Our minimum for payout via PayPal is $500 USD due to changes to PayPal's fee schedule. We get charged a flat fee for foreign accounts depending on the recipient's country.

why don't add a feature that allows your customer to withdraw any amount
in case he covers the related fees?
 
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why don't add a feature that allows your customer to withdraw any amount
in case he covers the related fees?
IMO, this is a very smart solution.
 
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As a journalist, I do understand the strings of words to be sentences, that he/she (@dyanadot) stated above. There are no official words stated like this: You can top up the rest of your account balance, to make your account balance to be $500. Then you can request a pay out / withdraw at minimum $500.
Hope you understand.
I appreciate your comment. Thank you, @stub

I think he basically said that "Yes, you can withdraw the balance at that point, since you would have the minimum $500 USD" in reply to your question. I can't see what he may have left out. I'm not a journalist, though :)
 
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I think he basically said that "Yes, you can withdraw the balance at that point, since you would have the minimum $500 USD" in reply to your question. I can't see what he may have left out. I'm not a journalist, though :)
Is it right @dyandot?
Need your official word to say "Yes".
 
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Dynadot, why do you keep funds made from sales for 6-10 days. Is it against fraud? When does it take 6 days and when 10 days? Namesilo freezes them for exactly 7 days. Not sure about Epik, but I suspect they can be more flexible.

Try Epik Escrow, I abandoned using another company months before starting work at Epik and I haven't looked back. They definitely don't keep the funds for 7-20 days.
 
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Everything is clear!!
@Dynadot , @stub
Here is my experience. My first sale in dynadot credited to my account less then 10 days. And another good news, my second sales has been credited to my account some minutes ago in less then 7 days.
IMO, the balance is useful for me to renew, buy names in ddot marketplace etc.
beside that, it encouraged me to sale more, so I can reach the minimum withdrawl.
Thanks All... this is a good discussion, there is always a solution at the end.
 
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Dynadot, why do you keep funds made from sales for 6-10 days. Is it against fraud? When does it take 6 days and when 10 days? Namesilo freezes them for exactly 7 days. Not sure about Epik, but I suspect they can be more flexible.
The waiting period is for our verification team to carry out their fraud checks, so the processing time can be longer or shorter depending on the buyer and which verification checks our team carry out.

IMO, this is a very smart solution.
I will pass the request on to our team to have this feature added, in the meantime our account managers could check the possibility of allowing a payout under the minimum $500 amount if you were to contact them at [email protected].

Is it right @dyandot?
Need your official word to say "Yes".
That's right, you can top up your balance to increase it over the $500 payout minimum if you wish to.
 
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