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Dynadot down for 'scheduled maintenance' during the drop?

Located in Domain Expiration and Domain Drop Catching started by DomainBanana, Sep 6, 2019.

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  1. DomainBanana

    DomainBanana Established Member

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    Dynadot just went down for scheduled maintence during the drop hour!

    Not cool, Dynadot!
     
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  2. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    I guess, this is related only to their website... and doesn't have any impact on backorders or API.
     
  3. DomainBanana

    DomainBanana Established Member

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    Nevertheless, it significantly impacted my workflow. The message on their home page said, "scheduled maintenance". Dynadot goes down for 'scheduled maintenance' a little too often, far more than any other registrar I've seen. And the drop hour is not the time for scheduled maintenance!
     
  4. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Their maintenance usually takes no more than few minutes.
     
  5. DomainBanana

    DomainBanana Established Member

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    It was around 10 minutes, which is a very long time during the critical 60 - 75 minutes of the drop.

    No registrar should schedule maintenance during the drop hour. It's just not professional, and I'm sure it affected a great deal of users who rely on Dynadot.
     
  6. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Why their website is necessary for dropcatching???
    I still don't understand...

    API and backorders are served separately by Dynadot, using another servers/infrastructure.
     
  7. DomainBanana

    DomainBanana Established Member

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    It's not. I was trying to register some names the standard way (no API, no backorder), and this process was disrupted.
     
  8. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Then we are talking about the handregs...

    Use their API... It is very simple like 2+2...
    No other solution here.
     
  9. DomainBanana

    DomainBanana Established Member

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    if i use API, I will probably use another registrar. Dynadot's API is slow (though much better than hand-reg).

    my point here is that no registrar should schedule maintenance during the drop hour. that's all
     
  10. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    You may launch their LiveChat regarding this matter... the best way for any feedback or suggestion.
     
  11. NameDeck

    NameDeck SaveDotOrg.org VIP

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    I'm not sure it's actual maintenance they're performing when they show that.

    A while ago when there were all these .co promos I got the message a lot. It usually showed for under a minute and made me think it's more likely they couldn't handle the load and this is their default 'error' message.
     
  12. xdomainer

    xdomainer Top Contributor VIP ★★★★★★★★★★

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    Haha yeah I lived through it too. Def a wtf moment but I'm logged into other registrars just in case.
     
  13. Dynadot

    Dynadot VIP Member Dynadot Staff ICA Member VIP

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    We are sorry about that, our site would not usually be taken down for maintenance during drop times and the team have been reminded of that to ensure it doesn't happen again.
     

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