@Dynadot asking for photo verification of credit card for new acct??

[antman1]

Based on the many positive registrar reviews I've read here about Dynadot, I opened an account with them and bought a bunch of domains there. They then asked me to take a photo of my face and credit card to send over the internet for verification purposes (which I will not do). It sounds extremely illegal & fraudulent. Has anyone else encountered this with Dynadot?

 

[Samer]

What is your country of residence?

 

[antman1]

USA

 

[antman1]

What is your country of residence?

I live in the USA.

 

[Hypersot]

what extension were the domains you registered?

If I remember well, some registries require scanned IDs/passports/photos etc.

 

[antman1]

what extension were the domains you registered?

If I remember well, some registries require scanned IDs/passports/photos etc.

All were ".com"

 

[Hypersot]

All were ".com"

That is definitely weird then.

I would suggest you post your issue here:
https://www.namepros.com/threads/dynadot-official-thread.1189088

 

[Samer]

They dont know you contacted them unless they come across this thread...

Add a “@“ before the name like so; @Dynadot

 

[karmaco]

I have never had to do that there but have elsewhere when a potential fraud issue or compromised account occurred. DropCatch requires scanned ID, Escrow com, others. Nothing strange about proving who you are in general. Did you open a ticket?

 

[johnn]

You must be in a Democrat state.

 

[antman1]

That is definitely weird then.
Thank you.

 

[karmaco]

Sounds like you have a payment issue and they need to verify you are the person with that card. Did a charge go through?

 

[antman1]

I have never had to do that there but have elsewhere when a potential fraud issue or compromised account occurred. DropCatch requires scanned ID, Escrow com, others. Nothing strange about proving who you are in general. Did you open a ticket?

I've contacted their support department via email.

They dont know you contacted them unless they come across this thread...

Add a “@“ before the name like so; @Dynadot

Great, thx. I've added it in the thread title..

 

[antman1]

Sounds like you have a payment issue and they need to verify you are the person with that card. Did a charge go through?

Yes, a charge went through just fine.

 

[Dynadot]

I'm sorry for the delayed response, our verification team may send a request for ID and proof of ownership for your payment card in certain circumstances, and this would be more likely for new accounts placing prepayment orders or high-cost orders. If you would like us to look further into this please feel free to DM us with your Dynadot username.