DropCattch - Error message

[gulsaran]

Hi everyone,

I couldn't pay by credit card. This error message appears.

I tried 2 credit cards. I have made successful payments before with these credit cards. I've bought lots of domains before.

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My account is verified. I'm logging into my account. There is no warning.

Support message:
It sounds like we're going to have to troubleshoot this over the phone.

* But I dont know English. I don't understand anything when I speak with the phone
I am writing with the help of translation and dictionary.

I have a product waiting on my account. I don't know what will.

What can I do.

Thanks ..

@DropCatch Support

 

[offthehandle]

Today is July 4th and is a major 4 day Holiday in the USA, I wouldn't expect a response until Monday.

Try paying for it again tomorrow, I noticed the software front end was very slow today myself.

Rather than involve the forum here, send support a message on their form from within your account screen once you login, that will timestamp your issue and they have good support.

https://www.dropcatch.com/HowItWorks/ContactUs

 

[gulsaran]

offthehandle,
Thank you, for your information and interest.

 

[offthehandle]

offthehandle,
Thank you, for your information and interest.

You’re welcome, just be patient they are a small company and most likely limited staff or no staff as it’s Independence Day.