Hello,
On 4 April 2022 I've acquired the domain OnLife.org at a DropCatch auction.
Sunday (5 June 2022) I've tried to unlock the domain to transfer it out of NameBright, but after I went to "Locking" "Unlocked" and I clicked on "save" I've got the following error "Unable to set the Domain Lock at this time". Since then I've tried again, including today, to unlock the domain but I get the same error message, that seems more like an account restriction than an "error".
I've sent a message to NameBright support and after that I saw that they aren't working in the weekend, but there's Tuesday now and I haven't received any e-mail from them yet.
1. Has any of you encountered this "error"? If "yes", how can you solve it?
2. On average, how long does it take for NameBright to answer to your support request? This is my first interaction with NameBright and I feel like it isn't a very bright one.
@Natalie Lynch @Rebies
Thank you,
Alex
On 4 April 2022 I've acquired the domain OnLife.org at a DropCatch auction.
Sunday (5 June 2022) I've tried to unlock the domain to transfer it out of NameBright, but after I went to "Locking" "Unlocked" and I clicked on "save" I've got the following error "Unable to set the Domain Lock at this time". Since then I've tried again, including today, to unlock the domain but I get the same error message, that seems more like an account restriction than an "error".
I've sent a message to NameBright support and after that I saw that they aren't working in the weekend, but there's Tuesday now and I haven't received any e-mail from them yet.
1. Has any of you encountered this "error"? If "yes", how can you solve it?
2. On average, how long does it take for NameBright to answer to your support request? This is my first interaction with NameBright and I feel like it isn't a very bright one.
@Natalie Lynch @Rebies
Thank you,
Alex