DropCatch Verification

[Daniel-MD]

I have questions regarding photo verification at Drop Catch so I can bid in auctions.
I've submitted my documents twice, but I don't know the status, nor received any email about it. What I see now is:

So I don't know.. they receive the pictures?. Did they disregard them? And to make things worst, I still want to participate in an auction that closes in two days.. and the weekend is coming, so I suppose the staff will be short.

What's your advice for me to get my account in good shape to participate in the auction?

 

[draco]

Call them. Their support telephone number is at the bottom of their website.

 

[Yanosh]

Same here !

 

[Daniel-MD]

Just got a message they did not receive them so I reuploaded them and attached them to the support email.

 

[Daniel-MD]

Update: Contacted them through the support form and managed to get my account verified in less than an hour.

 

[botlawyer]

Call them. Their support telephone number is at the bottom of their website.

So I've been in domaining since 1997, but never happened to use DropCatch before a few days ago. I got through all the verification stuff, then successfully won an auction - and paid for the name.

But now I find out that you need (...or needed) to have a NameBright account. I've sent 2 messages to their support team, but no response at all.

There was NO disclosure on the site regarding the need to have a NameBright account. Is DropCatch a scam? How do I get my domain name out of NameBright...and how do I know that it's actually there?

Any direction would be much appreciated.