DropCatch eMail verification

[domainer111]

Despite having already registered domains with DropCatch.com, they keep asking me to verify my eMail on a "catch" -- HealthRelated.com.

Firstly, the captcha would not load. Now it loads, but keeps on returning a -ve result.

The guy in support said he would issue a text -- it never came.

Funnily enough, the I am responding to the guy from the eMail on the domain!? And somehow, the eMail can't be verified?

Anyone have any issues with this?

@DropCatch Support

 

[DropCatch Support]

Despite having already registered domains with DropCatch.com, they keep asking me to verify my eMail on a "catch" -- HealthRelated.com.

Firstly, the captcha would not load. Now it loads, but keeps on returning a -ve result.

The guy in support said he would issue a text -- it never came.

Funnily enough, the I am responding to the guy from the eMail on the domain!? And somehow, the eMail can't be verified?

Anyone have any issues with this?

@DropCatch Support

Hello! Recently we implemented verification of contact information as displayed on the WHOIS in accordance with a WHOIS requirement that was released earlier this year! This verification process was triggered with your new purchase as the information on the whois had not been updated.

If you are experiencing trouble with the captcha you may log directly into your NameBright.com account to bypass this (I will bring these issues to the attention of our development team for resolution, as we anticipate the captcha to load on the first hit).

I have reviewed the contact information on your account and would be happy to further assist you, but want to ensure we are respecting the security and privacy of your account, so if you would like further assistance DM me your username, email us at [email protected] or Support@DropCatch directly or give us a call and we will work to resolve this.

 

[domainer111]

Hey thanks @DropCatch Support the issue was fixed with no problems.

 

[DropCatch Support]

Hey thanks @DropCatch Support the issue was fixed with no problems.

Great! We are happy to hear it has been resolved. Do not hesitate to reach out in the further should you ever need additional assistance!