Moving names between Dotster accounts IS possible without any security question answer baloney. you don't have to extort your buyer/seller for their security info!
You just need to force the issue and be adamant that you want to move the domain, and have them remove the domain from your account so that the other account holder can click on "Add Domains."
Some of the reps will really try to get you to be an extortionist, but that's okay! Just keep up your good values and morals and good outcomes will come!
Here's an example of my recent scary CS scenario that turned out well:
Varun P
Hello Justin, My name is Varun. How are you today?
9:36:26 AM
Varun P
I am sorry for the wait time.
9:36:26 AM
Varun P
I am sorry for the wait time.
9:37:05 AM
Justin
hi
9:37:07 AM
Justin
sorry
9:37:12 AM
Justin
my secret answer is CENSORED
9:37:33 AM
Varun P
Thank you for the authentication.
9:37:34 AM
Varun P
How can I help you today?
9:37:39 AM
Justin
I want to move my domain: Disco....com to Dotster account: CENSORED
9:37:55 AM
Justin
I don't know their secret answer, but please add domain to their account and remove from mine thanks
9:39:07 AM
Varun P
Justin, without authenticating the account owner, I do not have the permissions to make any changes to our customers account.
9:39:16 AM
Varun P
Do you have the login details of the another account?
9:39:43 AM
Justin
Dotster Details:
Censored
offcensored.com
9:39:56 AM
Justin
It's ok if you can't move it. They will log in and click on "Add Domains"
9:40:59 AM
Varun P
Since the domain is already associated with another account, they will not be able to add the same domain name in another account.
9:41:43 AM
Justin
wait
9:41:47 AM
Justin
what do you mean?
9:42:40 AM
Varun P
Disco...com domain is already associated with another account.
9:42:50 AM
Justin
Yes it's in my account.
9:42:54 AM
Justin
I want to move it to their account.
9:44:55 AM
Varun P
Okay. In order to authenticate your account ownership, could you please verify for me the answer to the Security Question: What is the name of your first pet?
9:45:29 AM
Justin
I don't know the answer to his security question
9:46:31 AM
Justin
can you remove dsciooo..com from my account and have it pending add to their account. They can then manually log in and click on "Add Domain"
9:47:10 AM
Varun P
Oh Okay. You can contact the another account owner and get back to us with the security answer or you can give you security question to another account owner and inform them to get back to us to move the domain name.
9:47:56 AM
Justin
Wait wait wait
9:48:11 AM
Justin
When I did this before with customer support, they were able to remove the domain from my account, and have it pending added to their account
9:48:25 AM
Justin
Then the other account holder just had to log in and click on "Add Domains" and it worked...
9:48:57 AM
Varun P
Yes. I can remove the domain from your end.
9:49:04 AM
Justin
Ok thank you
9:49:11 AM
Justin
I will tell them to log in and add domain
9:49:39 AM
Varun P
Oh Okay. That you can do.
9:49:52 AM
Varun P
I have removed Dscioo...com domain from your account
9:50:13 AM
Justin
Ok thank you
9:51:16 AM
Varun P
You're welcome, Is there anything else I can assist you with today?
9:53:44 AM
Justin
no thanks
You just need to force the issue and be adamant that you want to move the domain, and have them remove the domain from your account so that the other account holder can click on "Add Domains."
Some of the reps will really try to get you to be an extortionist, but that's okay! Just keep up your good values and morals and good outcomes will come!
Here's an example of my recent scary CS scenario that turned out well:
Varun P
Hello Justin, My name is Varun. How are you today?
9:36:26 AM
Varun P
I am sorry for the wait time.
9:36:26 AM
Varun P
I am sorry for the wait time.
9:37:05 AM
Justin
hi
9:37:07 AM
Justin
sorry
9:37:12 AM
Justin
my secret answer is CENSORED
9:37:33 AM
Varun P
Thank you for the authentication.
9:37:34 AM
Varun P
How can I help you today?
9:37:39 AM
Justin
I want to move my domain: Disco....com to Dotster account: CENSORED
9:37:55 AM
Justin
I don't know their secret answer, but please add domain to their account and remove from mine thanks
9:39:07 AM
Varun P
Justin, without authenticating the account owner, I do not have the permissions to make any changes to our customers account.
9:39:16 AM
Varun P
Do you have the login details of the another account?
9:39:43 AM
Justin
Dotster Details:
Censored
offcensored.com
9:39:56 AM
Justin
It's ok if you can't move it. They will log in and click on "Add Domains"
9:40:59 AM
Varun P
Since the domain is already associated with another account, they will not be able to add the same domain name in another account.
9:41:43 AM
Justin
wait
9:41:47 AM
Justin
what do you mean?
9:42:40 AM
Varun P
Disco...com domain is already associated with another account.
9:42:50 AM
Justin
Yes it's in my account.
9:42:54 AM
Justin
I want to move it to their account.
9:44:55 AM
Varun P
Okay. In order to authenticate your account ownership, could you please verify for me the answer to the Security Question: What is the name of your first pet?
9:45:29 AM
Justin
I don't know the answer to his security question
9:46:31 AM
Justin
can you remove dsciooo..com from my account and have it pending add to their account. They can then manually log in and click on "Add Domain"
9:47:10 AM
Varun P
Oh Okay. You can contact the another account owner and get back to us with the security answer or you can give you security question to another account owner and inform them to get back to us to move the domain name.
9:47:56 AM
Justin
Wait wait wait
9:48:11 AM
Justin
When I did this before with customer support, they were able to remove the domain from my account, and have it pending added to their account
9:48:25 AM
Justin
Then the other account holder just had to log in and click on "Add Domains" and it worked...
9:48:57 AM
Varun P
Yes. I can remove the domain from your end.
9:49:04 AM
Justin
Ok thank you
9:49:11 AM
Justin
I will tell them to log in and add domain
9:49:39 AM
Varun P
Oh Okay. That you can do.
9:49:52 AM
Varun P
I have removed Dscioo...com domain from your account
9:50:13 AM
Justin
Ok thank you
9:51:16 AM
Varun P
You're welcome, Is there anything else I can assist you with today?
9:53:44 AM
Justin
no thanks