About a year ago I was selling domains through an enom reseller account. One user purchased 21 domains from me within a few days time. About a month later the user issued a chargeback on his creditcard. I immediately notified him.
He replied and told me he meant only to chargeback another service. He said he would pay the balance for the domains and the $140 (14 orders x $10) in chargeback fees I was charged. He said there was a problem with his paypal account and could only pay with stormpay. I just wanted to end this, so I created an account with stormpay and then he sent over the full amount. So I didn't dispute the chargeback. All was good, or so I thought.
Days before I was eligible to withdraw my money from stormpay the guy issues a refund and my money was gone. I quickly emailed stormpay and the user multiple times, but I never received a reply.
OK. So now I just paid the registration fee plus $140 for these 21 domains. I figured I'll just keep the domains and try to sell them.
I eventually forgot about them and now 10 months later I was looking at my reseller account and noticed 4 domains missing. I checked and somehow the user was able to get 4 of those domains pushed to his enom account. All those names were locked, so I'm guessing he was able to do this because I forgot to change the whois to my name. I quickly changed the whois for the other 17 names to my own. And am waiting a response from ENOM on how he was able to do this. That reseller site was closed, so he had to of done this through ENOM directly.
Now I just received an email from a user claiming to have purchased some of those 21 domains from the original owner and he wants them pushed into his enom account. I told him that the original owner issued a refund, so we now own the domains. He responded saying that he doesn't care if I have a problem with the previous owner and he purchased those domains, so he wants them put in his account or he'll be contacting ICANN.
At this point I looked at the name, email address, and enom account he stated in the email. They looked familiar. I checked my files and found that this was the same email used by the original owner who conned me out of that money. And this was the enom account that was able to get 4 of those domains. And it was the same first name used on the original guy's credit card.
Now I see. It's the same guy. After he saw I changed the whois of the other 17 he was unable to push them to his account, so he's emailing me claiming to be another buyer.
What should I do?
He replied and told me he meant only to chargeback another service. He said he would pay the balance for the domains and the $140 (14 orders x $10) in chargeback fees I was charged. He said there was a problem with his paypal account and could only pay with stormpay. I just wanted to end this, so I created an account with stormpay and then he sent over the full amount. So I didn't dispute the chargeback. All was good, or so I thought.
Days before I was eligible to withdraw my money from stormpay the guy issues a refund and my money was gone. I quickly emailed stormpay and the user multiple times, but I never received a reply.
OK. So now I just paid the registration fee plus $140 for these 21 domains. I figured I'll just keep the domains and try to sell them.
I eventually forgot about them and now 10 months later I was looking at my reseller account and noticed 4 domains missing. I checked and somehow the user was able to get 4 of those domains pushed to his enom account. All those names were locked, so I'm guessing he was able to do this because I forgot to change the whois to my name. I quickly changed the whois for the other 17 names to my own. And am waiting a response from ENOM on how he was able to do this. That reseller site was closed, so he had to of done this through ENOM directly.
Now I just received an email from a user claiming to have purchased some of those 21 domains from the original owner and he wants them pushed into his enom account. I told him that the original owner issued a refund, so we now own the domains. He responded saying that he doesn't care if I have a problem with the previous owner and he purchased those domains, so he wants them put in his account or he'll be contacting ICANN.
At this point I looked at the name, email address, and enom account he stated in the email. They looked familiar. I checked my files and found that this was the same email used by the original owner who conned me out of that money. And this was the enom account that was able to get 4 of those domains. And it was the same first name used on the original guy's credit card.
Now I see. It's the same guy. After he saw I changed the whois of the other 17 he was unable to push them to his account, so he's emailing me claiming to be another buyer.
What should I do?
