If your domain is not in your account, then the domain could have expired and was removed from your account. If it is within 30 days past the expiration, the domain can be placed back into your account and you can renew the domain. You will need to contact Customer Care in order for the domain to be placed back into your account.
If you domain is past the 30 day expiration your domain could be in the "REDEMPTIONPERIOD". This is part of the Registry's Redemption Grace Period.
If the domain is not renewed, the domain is given a 30 day grace period before the domain is deleted from our system. We continue to send notices on the following dates: 1, 5, 10, 15, 22, 30, 35, and 39 days after the domain has expired. During this time, the domain can still be renewed by logging into your account and renewing the domain. Within 10 days after the domain is deleted, the Registry puts the domain in the status, "REDEMPTIONPERIOD". You can view this status by going to
www.verisign-grs.com and searching on your domain. During the Redemption Period, the Registry gives the owner of the domain one more chance to re-activate the domain. The cost to re-activate the domain is $99.95. The Redemption Period lasts 30 days. *Approximate time - actual time set by the Registry. If the domain is not re-activated, the domain enters a "PENDINGDELETE" status. The domain will be purged from the registry database after being in this status for 5 calendar days. Only then will the domain be available to register as new.
You have 2 options:
FIRST OPTION: Domain Activation Fee: $99.95
If you decide to re-activate your domain, please go to the following link and go through the redemption and renewal process:
https://secure.registerapi.com/order/redeem/?siteid=4798
**Very Important** You must renew your domain immediately after redeeming it or the domain may slip back into REDEMPTIONPERIOD again. If this occurs you will be required to redeem the domain again, with another $99.95 charge being required. You are responsible for logging into the account and making sure that the domain was renewed successfully and that an invoice for the renewal is received.
SECOND OPTION:
Wait until the Registry deletes the domain and releases it to the public. The domain will be available on the 36th day after it entered the Redemption Grace Period.
If you wish to pursue this option, you can bid on domains that are about to become publicly available. If yours is the winning bid, we will watch for the registry to drop the domain and attempt to snatch it up for you instantaneously. This greatly increases your chances of being able to get the domain you want.