First of all, sorry for the complaining.
Have been grumpy lately but really disappointed at Godaddy today.
I called the Godaddy customer service to discuss about lowering my renewals for my .org.
Please correct me if I am wrong:
A sale representative answered and said the renewal price of .org at around $20 is set by ICANN and not set by registrar so it can't be changed.
I said, "how about Dynadot, Namesilo, and NameCheap? Their renewals are around $10?"
He responded, "That's not correct...if that's the case, all our customers will move to other registrars and we have billions of customers".
I said, " Yeah you are right. That's why I am moving away from Godaddy".
He then insisted on the renewal price of $20 is set by ICANN and that other registrars were not following ICANN rules;
I said, "Come on now! seriously?"
He said, " Yeah I know better...trust me.."
I wasted an hour talking with him.
I called back later and spoke to a manager. He lowered my renewal price for .org....so obviously it can be changed....
I am done complaining! Maybe no one cares haha
Have been grumpy lately but really disappointed at Godaddy today.
I called the Godaddy customer service to discuss about lowering my renewals for my .org.
Please correct me if I am wrong:
A sale representative answered and said the renewal price of .org at around $20 is set by ICANN and not set by registrar so it can't be changed.
I said, "how about Dynadot, Namesilo, and NameCheap? Their renewals are around $10?"
He responded, "That's not correct...if that's the case, all our customers will move to other registrars and we have billions of customers".
I said, " Yeah you are right. That's why I am moving away from Godaddy".
He then insisted on the renewal price of $20 is set by ICANN and that other registrars were not following ICANN rules;
I said, "Come on now! seriously?"
He said, " Yeah I know better...trust me.."
I wasted an hour talking with him.
I called back later and spoke to a manager. He lowered my renewal price for .org....so obviously it can be changed....
I am done complaining! Maybe no one cares haha