advice Can you no longer push GoDaddy domains right after transferring in?

[Bros]

I've asked about this from the support twice, but figured i'd triple check.

So as many of you know, after you transfer domain from another service (e.g. Enom) to Godaddy the domain is placed under transfer lock. However at least last year it was still possible to push the domain to other Godaddy account during the transfer lock period. Has the policy changed recently?

 

[usernamex]

Are you asking in general so you know for the future or do you have a specific name that you transferred in that is now prevented from being pushed?

TL:DR - It is supposed to be PUSH anytime without restriction. Some ccTLDs are exceptions. If you have a specific case that is locked, PM @Joe Styler

The TL:DR I summarized from the below thread about this, I multi-quote condensed what I thought were the important parts, you may just want to read the original
https://www.namepros.com/threads/godaddy-new-transfer-policy.923725/

Spoiler: HUGE Multi-Quote - Click To Expand

Just a heads up, Godaddy now has a new policy that restricts internal account changes for 10 days after a domain name has been transferred to Godaddy. I used to transfer domain names for my clients on a certain date and then immediately push them to their account, now you must wait 10 days before you can initiate the transfer to their account.

We do not have any kind of policy like this. You can push a name to a different GoDaddy account all day long as many accounts as you want as soon as it hits your account. Transfer, new purchase or otherwise. We never had any kind of policy like this. There are transfer out restrictions and ICANN locks regarding moves to another registrar etc but nothing prohibits you from moving a name within GoDaddy as long as it is in your account and in good standing.

Transfer is different than account push. If you want to transfer a domain name from Godaddy to another company, say enom, you can't in certain cases. There are ICANN prohibitions around transferring a newly registered domain for 60 days, also if the name is newly transferred in from another company 60 days. If a domain name is updated to have another registrant we have a 60 day lock you can write in and have reviewed this is a security feature to help cut back on stolen domains which we have very few of because of policies like this but we also allow a manual review that can remove this lock to allow for domain sales.
There are many rules around transfers some set by ICANN and some by the registries themselves not all follow the same rules including cctlds which can make their own rules completely. So as far as getting different answers on transfers each one may have its own rules and need to be taken on a case by case basis. On a move from one GoDaddy account to another there is no hold period. I have also never heard of a 5 or 10 day hold on any kind of domain move. There is a 7 day move process on a transfer if you cant get the losing registrar to expedite the move.

There is no policy on domains not moving from account to account within GoDaddy. @canbrit Thanks for referencing the article. I had that article amended to remove any reference to a 5 day hold. There is a policy around moving domains out of GoDaddy to another registrar which I explained in more detail to Acro above. There is also a ten day hold on domains being moved out of GoDaddy to another registrar buy in almost all cases this is superseded by the 60 day policy thus in most cases your name is locked from transfer for 60 days from GoDaddy to another registrar. In your example of buying a name on the auction there would be a 60 day hold. This can be removed on a case by case basis as explained above, however there is no hold on moving the domain name to a different GoDaddy account.

That being said as I have said all along there are exceptions, especially regarding cctlds. There are other things that can prevent a name from moving to another account as I have previously stated. But there is no policy or rule in place to limit the movement of domains for a certain number of days.

I want to thank everyone who brought this up on the forum. Especially @rockefeller @canbrit and @wdexw who provided me with some valuable information to look into on our end. There is obviously some misinformation going around about this process inside GoDaddy and I spent most of the day trying to figure out where it came from. We have a lot of things in place to try and make sure all the help we give is accurate but sometimes we make mistakes. I've done all I can to help make sure that this is corrected company wide and apologize to anyone impacted by this. Thanks again for looping me in and pointing out examples I could look into. I also again want to say that this is not the level of service we strive for and we will continue to work on providing the best support in the industry. I personally apologize for anyone's wasted time and frustration over this and thank you all again for bringing it up.

There's also the 60 day transfer (not push) lock when you win a domain at auction, under domain details it shows at "Transfer locked until 4/27/2016: Auction purchase"

And also when you push the domain name to a new account, which I guess falls under the domain registrant "changing" their info. Under domain details it says "Transfer locked until 4/25/2016: Registrant (account) change"

I can't even begin to count how many times these two locks complicated sales.

There are many types of locks. Might be a good blog article. Registries have rules ICANN has rules and registrars have rules. I don't have time to cover them all here but maybe I will do a blog article on them. You can call in or use chat support to find out about a specific case you might want to know about.
Generally speaking A new registration or a transfer - one registrar to another registrar - is a 60 day lock that is not done by the registrar meaning GoDaddy cannot change that. You can do an account push - Enom to Enom, GoDaddy to GoDaddy etc. There is nothing you can do about that no matter which registrar your domain is registered with.

On a registrant change - Name or Company name there is a 60 day lock that GoDaddy places on the domain for transfers to another company, not for an account push to another GoDaddy account.
On an account push to another GoDaddy account with no Registrant change there is a 10 day lock for transfers away.

These GoDaddy locks can be removed with a call to support and an emailed form that is completed. This is done as a balance of security and ease of transfer which is why we have the form. Some registrars lock the domains for transfer out and some do not. We do it as an extra step in our security so that if someone is able to access your account somehow - say you got phished, bad business partner, ex or mad employee etc, you can have a chance to get that name before it moves to another registrar who may decide not to return it to you. I am going to be doing a live hangout on security in April. I will post the details when it gets closer.

In almost all cases we easily and quickly remove the 10 or 60 day lock with our process. But we have stopped names from moving to other companies that account holders wanted to keep here through this and the extra delay gave them time to catch it and contact us and work through making their case that this was not authorized. We believe this is an important step in reducing the transfer of domains that our customers want to keep. It should not hinder a sale as you can email us and remove the lock pretty easily and it typically is completed in a day which most of the time is as long as it takes to have someone pay you for a sale.

I really think it is important to point out that most names are able to move with no issues. Otherwise there would have been many more threads about this We move tens of thousands of names for transactions and very few have a hold or error of any kind. There are a lot of questions about edge cases in here and I would prefer to answer those on a case by case basis as they come up. Just pm me with the name if it is happening and I can look into it for you at the time and see what is going on. I am always around.

Sure the other important thing I forgot to mention is that these locks do not stop you from moving the name to another owner at another GoDaddy account. If you get an error on an account push please reach out and we can investigate it.

Hi Joe,

I'm experiencing this issue yet again, I will PM you with the domains so that you can look into it.

Thanks for reaching out, I just responded.

 

[Bros]

Thank you for the reply and help! I have two .nets and .com that I'd like to auction now and push to the winner's Godaddy auction (I haven't tried the push yet for any of these domains). However when I asked about these from customer service I was both times told that it is not possible during the transfer lock period... which contradicts with my experience from last year.

The reason I asked about it in the first place, is that I read about some ICANN changes that took place recently, and I wanted to verify that there were no issues due to it.

 

[alcy]

Thank you for the reply and help! I have two .nets and .com that I'd like to auction now and push to the winner's Godaddy auction (I haven't tried the push yet for any of these domains). However when I asked about these from customer service I was both times told that it is not possible during the transfer lock period... which contradicts with my experience from last year.

The reason I asked about it in the first place, is that I read about some ICANN changes that took place recently, and I wanted to verify that there were no issues due to it.

hmmm... it is posible they get locked after recent icann changes.. however, this should be easily rmeovable by contacting support. that may be the differnece now.

other than this, I am quite sure, but someone can mabe confirm, that if your intent is not just some random push to another user after ebay sale or something and you wanna sell on actual gd auctions, then an internal gd push like this done by their people to winner... well... in those cases lock or unlock status imo becomes totally irrelevant. and things just get done.

cheers