Bye Bye Registerfly

[domainsusi]

For those of you who don't know - here is part of an email I received from eNom:


**************
This is a formal notice to owners of domains which have been registered through eNom via its reseller, RegisterFly.com.

YOU MUST TAKE ACTION NOW TO RETAIN FULL MANAGEMENT RIGHTS TO YOUR DOMAIN NAME.

Although you purchased your name at RegisterFly, eNom is the actual registrar of record for your domains. As we are severing our relationship with RegisterFly, we are aware that this may have an impact on you as the domain owner.

****************

 

[labrocca]

I am sorry but i don't agree here. they were never enom's customers, enom never did anything to acquire them. & it is not like Mcdonalds franchise, they never did business with enom's name. only us domainers know that they were enom's resellers. to normal folks, they know only regfly.

Well you are entitled to that opinion. If you think Enom is the bad guy in this situation you are more than welcome to move all your names back to RF with their generous $5.99 transfer.

Goodluck.

 

[cera]

And reading through the notice. That anyone who can transfer their domains to enom are domains that were registered prior to 2/01/06.

That I would be charged $5.99 if would like to transfer them to enom.



So my question is, Are my domains safe? Probably not. But it will cost me an arm and a leg to transfer them out. And they are all just .info's

The notice also said if I transfer them to enom that next year I might be eligible for a $7.99 credit. Now I dont know if that is per name or for all my domains that I transfer.

Reread both Enom's notice and RegFly's.

 

[elimam]

Well you are entitled to that opinion. If you think Enom is the bad guy in this situation you are more than welcome to move all your names back to RF with their generous $5.99 transfer.

Goodluck.

you keep missing my point. i am not defending regfly. as i said in my earlier post I've stopped renewing my domain names with them & have been transferring them away few by few for the past 1 year. I just don't agree with what enom did/doing.

 

[lpstong]

Reread both Enom's notice and RegFly's.

The notice I got was from Regfly(was in my RF acct and never sent via email) and the qoute I gave was RF. I never got an enom letter.

Discontinuation of using reseller services with enom.com

We are aware that enom may have sent a notice in regards to the relationship between enom/registerfly.
As of February 2006 RegisterFly.com become an ICANN Accredited registrar. We formerly used to resell domain services under enom.com but stopped accepting registrations for them on February of 2006 (1 year ago). Since we are ICANN Accredited we have no need to process new registrations/transfers under enom anymore and spent the past year moving large numbers of names away from enom.com to RegisterFly.com. The amount of names remaining at enom.com is relatively small. Any registrations/transfers after February 1st 2006 are directly under RegisterFly.com, inc. which would not be affected by this.

Our top priority is ensuring our customers are not impacted in anyway during this transition. If you are a registerFly.com customer, rest assured we value your business and strive to offer the lowest possible pricing with the best online tools. For a limited time you can renew/transfer your name away from enom.com for only $5.99 per domain name. One year will be added upon
completion of the transfer. If you decide to stay with enom as the registrar you will pay considerably higher to renew than the special $5.99 rate we are offering.

You can contact our customer care center at 305-674-0165 (8AM to 9PM) or via email at [email protected] on specifics on how to move your domain name(s) over and take advantage of these special savings today.
If you call within the next 48 hours and take advantage of this offer you will be eligible to receive an additional $7.99 account credit towards next years renewal.
To contact our support staff:

=============================
URL: https://registerfly.com/help/
PHONE: call us 305-674-0165 (8AM to 9PM 7 days a week)
Please ask for the special code when you call in to RENEW/TRANSFER away from enom.com to RegisterFly.com.

 

[labrocca]

you keep missing my point. i am not defending regfly. as i said in my earlier post I've stopped renewing my domain names with them & have been transferring them away few by few for the past 1 year. I just don't agree with what enom did/doing.

So what would have done differently. Some customers may have been with RF and had names paid for years in advance and under Enom. These customers were repeatedly having problems with domains "dissappearing" from their accounts. Having WHOIS changed to RF information for no reason. They have their support requests ignored or answered very poorly.

What would you have done differently? Enoms name was/is getting dragged into the mud along with RF. Any domains that are with Enom through RF should be at Enom. RF has repeatedly blamed Enom for "problems" that are clearly RFs problems.

 

[cera]

That I would be charged $5.99 if would like to transfer them to enom.

It will cost you 5.99 to transfer them back to RegFly "away from" Enom

So my question is, Are my domains safe? Probably not. But it will cost me an arm and a leg to transfer them out. And they are all just .info's.

Your domains are safer with Enom

The notice also said if I transfer them to enom that next year I might be eligible for a $7.99 credit. Now I dont know if that is per name or for all my domains that I transfer.

That's "from Enom"

 

[ilcesco]

ok, i don't have time to read all this thread.
Today i got both the emails -from eNom first, from regfly later- and I have no idea if weather I have to take action or not.
The first enom email sounded like a scam to me at the first sight.
so.. what should I do?

 

[labrocca]

1. Read the thread.

 

[gingeman]

Woo-Hoo!, Jesse I know you're as happy as I am that this has finally happened. For the record, I see nothing wrong with what enom has done. IMHO, the fact that anybody knows enom and registerfly are connected, means enom's name has been dragged through the mud repeatedly by association with registerfly, who are lucky this is all that's happening. I think enom have reacted very calmly to the repeated examples of registerfly's incompetence. I only wait for Icann to remove their status now.

 

[JasMate]

so.. what should I do?

Read the thread

 

[Badger]

One things for sure, corporate messages are always vetted and reworded, generally to convey ones own position in a positive manner - and being slightly self defamating in order to project an objective position is a regular black hat'esque technique. The root message in these scenarios however is always for companies protect their own position. Im not sure anyone outside of Enom/RF will really know the real reason for the decision to split.

But another thing that is a given, RF's move to become an independant registrar has more bearing than one could ever imagine on Enoms decision to terminate their relationship with them. And this is in direct contrast to the "never upheld their customer service charter (or however its worded)" reasoning Enom is trying to convey.

Would Enom have taken such drastic action with one of their largest resellers had RF not have sought to become an ICANN registrar?? I doubt it.

Armchair quarterbacking

Winner of "Best Metaphor" 2007 competition.

 

[lpstong]

It will cost you 5.99 to transfer them back to RegFly "away from" Enom

Your domains are safer with Enom

That's "from Enom"

Did a whois like suggested by someone in the thread, Alll my domains are still reg at RF. That is what the whois is saying not enom.

 

[uber]

As of February 2006 RegisterFly.com become an ICANN Accredited registrar. We formerly used to resell domain services under enom.com but stopped accepting registrations for them on February of 2006 (1 year ago). Since we are ICANN Accredited we have no need to process new registrations/transfers under enom anymore and spent the past year moving large numbers of names away from enom.com to RegisterFly.com. The amount of names remaining at enom.com is relatively small. Any registrations/transfers after February 1st 2006 are directly under RegisterFly.com, inc. which would not be affected by this.

OK I am really confused...

The only two domains of my 56 at RF that have "auto"-transferred to Enom are two .in domains registered on OCT 02-2006

They now show in domain CP for Enom AND RF... and still resolve to the ND parking page listed in DNS at RF....

 

[Kate]

...
Would Enom have taken such drastic action with one of their largest resellers had RF not have sought to become an ICANN registrar?? I doubt it.
...

Didn't Moniker use to be a Enom reseller as well ?

 

[IAmAllanShore]

Namecheap is a reseller - although I don't remember moniker being one... (At least not to the volume that RegFly and NameCheap was/is).

Namecheap better being paying attention to what is happening here, btw.

-Allan

 

[tldagent]

Letter from ICANN - I

The entire correspondence is available here:

From Mike Zupke - January 24, 2007

I am very familiar with the many websites and web-forums that have sprung up over time regarding shoddy and inadequate service provided by RegisterFly.

I am also familiar with the types of specific complaints ICANN receives
regarding this registrar / reseller.

Please understand, however, that ICANN is not a federal or state agency. We
do not have a general police power, nor do we have the ability to enforce
laws or private contracts between registrars and registrants. ICANN's power
is derived from the Registrar Accreditation Agreements (RAAs) we hold with
all accredited registrars, and as such, we can only legally require a
registrar to take actions (or abstain from taking actions) that are
specifically addressed in those agreements. (You can find a copy of the
agreement online at
http://www.icann.org/registrars/ra-agreement-17may01.htm.)

If you have a specific complaint about Registerfly, I would encourage you
first to perform a whois search (either at www.internic.net or elsewhere) to
determine whether Registerfly is the registrar of record or whether they
registered the name in their capacity as a reseller for eNom, Inc. If eNom
is the registrar, you should then contact them for resolution of the issue.
You can find their contact information at www.internic.net (click
Registrars). If the name is registered through Registerfly as the registrar
of record, please contact Glenn Stansbury, VP of Operations for Registerfly
at [email protected]his email address is being protected from spam bots, you need Javascript enabled to view it or by phone at +1 973 909 4169. This is his direct
dial line at the Rfly office. Although Glenn asked ICANN to provide his
contact details to assist customers in resolving complaints, if you find he
is not responsive or not helpful, I would strongly encourage you to consider
retaining legal counsel to determine what rights you may have with regard to
Registerfly's actions or inactions. In addition, you might consider filing
a complaint with the New Jersey Attorney General (where Rfly does business)
and the US FTC (and the appropriate law enforcement agency if you feel there
has been a violation of criminal law). Links:
http://www.nj.gov/oag/ca/comp.htm
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Of course, if you believe the matter involves a breach of the Registrar
Accreditation Agreement, you should also send a copy of the complaint to
ICANN via our internic registrar complaint form (at www.internic.net). Be
sure to include the affected domain name(s) as it is nearly impossible for
us to research a complaint without that.

While we cannot resolve individual complaints due to the volume we receive,
we do use the data collected through the registrar problem report form to
take compliance action as appropriate. Such action could include
de-accreditation, assuming the circumstances warrant such action under the
RAA. Unfortunately, letters like yours below, which do not include any
actionable specifics or domain names, are not particularly helpful to our
compliance efforts, nor would they be particularly helpful to resolution of
your specific complaint. I appreciate your frustration; we just need
greater detail.

Thank you for taking the time to write to ICANN about your concerns. I hope
you find this information helpful. Please let me know if I can be of
further assistance.

Best regards,


Mike Zupke
Registrar Liaison Manager

The entire correspondence is available here

It's surprising to me that Enom acted before ICANN. Congrats to Enom as we all know that ICANN certainly isn't going to do anything and they know. I've also forwarded the news to ICANN. Let's see how long ICANN will hold the hand of Registerfly.

Thank you Enom for finally taking a stand against this inadequate reseller.

Fact is that Registerfly has been a bad business from the start. Registerfly has been given opportunity to respond and they simply haven't... they just keep on stealing names and taking peoples money with and now with the blessings of ICANN Accreditation. Check this out:

LogicBoxes is considered as the foremost authority in ICANN Accreditation Consulting. Infact, since our inception 3 years ago, we have already consulted over 35 companies, from over 15 countries, in obtaining their ICANN Accreditation.

Why ICANN Accreditation:
The Cost Advantage:

* Provision domain names directly from the registries at base costs.


The Brand Advantage

* Industry Recognition - The ICANN Accredited Registrar logo represents a sign of trust, stability and strength.
* Differentiation - There are only 150 active ICANN Accredited Registrars as against 100's of 1000's of Resellers worldwide.
* Boost Sales of Allied Services - Expansion in domain name growth provides Registrars the opportunity to accelerate sales of various other high-margin web presence products that most customers need along with a domain name.
* Tap the Reseller Market - ICANN Accredited Registrars have the best chance to establish and retain an extensive Reseller network.
* Complete Control, Autonomy and Secrecy – Obtain complete autonomy and flexibility over support, marketing and all other mission critical facets of your domain registration business.


The Revenue Advantage

* Domain Parking - Registrars reserve the ability to monetize all inactive and expired domains sponsored by them resulting in additional revenue opportunities.
* Land rushes - The ability to collect pre-registrations during the 'Sunrise' and 'Landrush' periods of new gTLDs represents a significant profit opportunity, available only to ICANN Accredited Registrars.

The above taken from Logic Boxes

So, Moving on, ICANN has Unjustly Enriched Registerfly to do business like they have been doing. So what's the point of having ICANN around to begin with? "The ICANN Accredited Registrar logo represents a sign of trust, stability and strength." --- blow smoke up someone else's whazoo.

Make your own decisions about ICANN but I've provided my correspondence with them in black and white and they know about all of this. Maybe someone in ICANN is profiting from this as well. Either way, this is a story for the media and I've done due diligence on submitting these announcements all over the web to all the major news sources. Someone is going to pick up on this and then there will be an investigation that will close the doors of Registerfly for good.

A little more than a year ago Paul V. Threatened to sue me and I made it perfectly clear in this forum, as well as others that we won't quit until Registerfly is brough to it's knees. The Enom thing just whacked one of their knees out from under them. Nice blow Enom!

It's all about protecting the integrity of the internet and international trade done on the internet. If the supporting organizations like ICANN don't have the common decency to protect the rights of the people in fair domain trade, then the people must step up to the plate and take action.

This whole ordeal goes to show the power of the voice of the internet.

Either way, Kudos again to Enom for being the bigger man in this ordeal! I don't for one moment believe that Enom had anything shady to do with Registerfly. The problem all along has been Registerfly and that problem is slowly being handled.

For those who have put forth the effort and spent time on this endeavor and didn't bash our efforts, with www.registerflies.com, thank you. For those of you who have done nothing but bash our efforts... keep your names with the fly and enjoy the ride and you'd better have your seatbelt on because it will be more of the same.

.... And ICANN, take careful notice of what's going on here with your Accredited Registrar. We've been speaking loudly for a long time and Registerfly is the most talked about Registrar on the net and it all involves theft and fraud. Do something about it! Take that ICANN logo off their site and whack that other knee.

"The ICANN Accredited Registrar logo represents a sign of trust, stability and strength." - That's bull!

ICANN - Show some INTEGRITY!​

 

[uber]

Enom - do as I say not as I do?

I sent enom PR and legal deptarment this note:
If the following [forwarded email] is true then it warrants a news item on your front page.
If it is not true then a denial should also be posted.

You have managed this horribly either way. I am sure that nobody in particular will get blamed and as a result GoDaddy will pick up most of the slack business. WELL DONE!!

and Got this reply:

From: Customer Support [mailto:[email protected]]
Sent: February 7, 2007 12:18 PM
To: XXXXXXX
Subject: RE: Notice regarding your RegisterFly account

Hello,

This is a legit email regarding the matters with Registerfly and is in
the proccess of being announced. Unfortunately any of these domains
that were with registerfly using eNom as the registrar must be switched
over to an eNom account to have DNS access, be able to renew, amongst
other things. If you have anymore questions feel free to contact us
back.

Thank You,


Michael Gravelle | Business Development
__________________________________
eNom, Inc., a Demand Media company
Retail Sales 425.274.4500 ext. 4216
Retail Sales Fax 425.974-4793
15801 NE 24th St.
Bellevue, WA 98008
[email protected]

Q. Should they not be telling me that I an transfer the names where I like??
A. YES!!
Q. What could their motivation be?
A. :td:

 

[webcom]

You can just switch over to enom and then transfer at will if you consider so.

 

[verbster]

Seems like many of the domains registered back when enom was the registrar would be close to expiring about now. Wonder if that's a coincidence.

 

[labrocca]

For those thinking that Enom has done something wrong...have you used registerfly the past 18 months? It's been horrible! It's a bonafide fiasco. I think Enom is just protecting themselves from the inevitable civil suit that is gonna hit RF one day. One also has to wonder WHEN Enom decided on this...for all we know it was 2-3 months ago. We do not know the communications that Enom has had with RF but one must assume there was some.

Also I am a bit worried about my domains because I still do not have them in my account at Enom.