It sure would be nice to get some type of update from GoDaddy.
You know like we made a mistake, there is no court order, and we are going to release the domains. We should not have been involved in a business dispute.
or
Here is the court order, and here is why we believe it has jurisdiction.
or
We are still looking into the situation, and should have a resolution soon.
Something. There is not just the legal side, there is the PR and credibility side also. GoDaddy is suffering as far as that goes, especially with the domain investment community.
This issue is not going away. The more GoDaddy kicks the can down the road, the worse it is going to get for them.
Brad
Thanks Brad, I'll do my best to update everyone on where we are, but also wanted to address some of the conspiratorial nonsense I've been seeing. I understand that not having me always online addressing each new point immediately provides a fertile ground for drawing conclusions, but let's please not devolve into the ridiculous.
The heart of the matter is that there is a dispute involving registration rights between two parties who both acknowledge a prior working relationship. Our current procedure is to lock domain names upon notification that there is a registration rights dispute. We do this to maintain status quo on the domain names.
As for Create.com, it was added to the lawsuit, so it followed our standard operating procedure. This SOP was created in order to protect against business disputes involving registration rights and domain theft, and has worked well in that regard for many years.
Part of our review into our processes focuses on the growth of the aftermarket. We are continuing conversations with industry experts to better understand what current standards are and whether we can use this situation to promote industry-wide processes that have domain investing interests in mind.
As we’ve started to have these conversations, we’ve identified a couple of things that could have gone better in Brent’s case. First, we erroneously told Brent that a court order was issued when, in fact, we were served with a legal complaint, starting a lawsuit. This doesn't change how we would have or did act, but it was inaccurate to describe it as a court order. Second, we needed to do a better job in proactively notifying Brent of the domain locks on his domains. We’re taking these learnings and applying them to our procedures going forward.
As we continue to make progress on our review, we will keep the community posted.
Now, as for the conspiracies, let's tamp down the rhetoric a bit.
Understand that when a legal complaint comes in, it goes into our legal team. And they aren’t domain investors and don't know the players at all. There is simply no way that the legal team member that locked the domains per SOP knew anything about Brent, much less what his political views, hobbies and personal beliefs were.
Aman has been briefed on the situation, but has absolutely no contact with either Brent or Puneet.
I understand that tempers are high, I'm doing everything I can to make sure that the long-term health of the industry that I've been a part of for 14 years is on solid footing. Balancing domain security with a robust aftermarket is a challenge that I don't take lightly. With that, I will continue to consult the experts and will let you all know what we come up with as soon as I can.