BrandBucket Experience

[xtremex]

hello

I am new to BrandBucket. Before getting my hands on this

I wish to experience about brandbucket from my fellow members


Thanks

 

[DKN]

Can you relist a domain on BrandBucket which has been sold before on BrandBucket?
The system doesn't allow me to do it, and the support doesn't respond to my request.

Previously sold names will be relisted again as fresh listing with new logo.

You can send an email to [email protected] or contact via slack support

 

[Charybdis]

Previously sold names will be relisted again as fresh listing with new logo.

You can send an email to [email protected] or contact via slack support

Here comes my problem, I have already contacted them 2 months ago, then again 1 month ago, no response! And I can't join the Slack channel!

I just want to list a domain which has been sold before on BrandBucket, and the system says "contact support".

 

[karmaco]

Here comes my problem, I have already contacted them 2 months ago, then again 1 month ago, no response! And I can't join the Slack channel!

I just want to list a domain which has been sold before on BrandBucket, and the system says "contact support".

When you qualify they invite you by email automatically. Each market has their own criteria like how many names you must have listed first.

 

[NameWell]

Is there any other way to pay for submission less than $1 without having to purchase 100 or more at once? SH offers discounts for Silver, Gold, and Platinum members and there's an option to use points to get a 50% discount. Does BB have anything like that?

 

[wwwulff]

Is there any other way to pay for submission less than $1 without having to purchase 100 or more at once?

You can buy 10 credits for $10 - 20 for $20 and so on

 

[NameWell]

You can buy 10 credits for $10 - 20 for $20 and so on

Yes, I know that. I was asking about discounts.

 

[wwwulff]

Yes, I know that. I was asking about discounts.

Ok, then the answer is no

 

[Charybdis]

For 30% commission BrandBucket should offer live chat support to buyers 24/7.

And where is the "click here to hear how to pronounce this domain name" function? It is an essential feature.

 

[karmaco]

For 30% commission BrandBucket should offer live chat support to buyers 24/7.

And where is the "click here to hear how to pronounce this domain name" function? It is an essential feature.

Why is it an essential feature? It could actually inhibit a sale if the buyer imagines it pronounced differently. The “voices“ often say it incorrectly in my experience.

I don’t think it has a single thing to do with why a name sells or not.

 

[NameWell]

For 30% commission BrandBucket should offer live chat support to buyers 24/7.

And where is the "click here to hear how to pronounce this domain name" function? It is an essential feature.

I agree about the 24/7 live chat support to buyers 100%. It's basically a standard now for any larger marketplaces (multiple business niches). BB are losing sales by not having it.

 

[Charybdis]

Why is it an essential feature? It could actually inhibit a sale if the buyer imagines it pronounced differently. The “voices“ often say it incorrectly in my experience.

I don’t think it has a single thing to do with why a name sells or not.

Provided the voice is correctly pronouncing the domain

I don't have the data, but it is important to think as a buyer (not as a seller) when discussing such things. When you are about to spend a few thousand dollars on a name, you need to make sure that it sounds good when you say the name over the phone or in a video, or in an advertisement.

 

[NameWell]

Not 100 percent. I just received reviews yesterday for names I had submitted on March 12. It is a long time to wait, but on the other hand it shows how popular BrandBucket is among sellers.

I understand why it may seem so, but I don't agree that it shows how popular BrandBucket is among sellers. Squadhelp is also very popular among sellers, but their waiting time for coin submissions (paid) is usually just a few days. And sometimes it's just 24 hours or less.

 

[DN Fuel]

This message keeps popping when I try to verify my phone number:

Any help?

 

[Name Trader]

@DN Fuel,

You should try again using your international phone number prefix rather than your national phone number prefix.

 

[DN Fuel]

@DN Fuel,

You should try again using your international phone number prefix rather than your national phone number prefix.

I tried every combination you could imagine with the same result.

 

[Hypersot]

@DN Fuel ,
did you try to contact support?

 

[DN Fuel]

@DN Fuel ,
did you try to contact support?

Still waiting for response.

 

[Hypersot]

Still waiting for response.

Please let us know when you hear from them. That issue can happen to any of us.

 

[DN Fuel]

This message keeps popping when I try to verify my phone number:

Any help?


Show attachment 227601

@Name Trader @Hypersot

Support response:

"You are correct, the phone number is not verified. Apologies for the confusion. We use a 3rd party service for phone number validation, and we have no control over this process. We would recommend trying to verify your phone number again in a few days."

 

[Name Trader]

I would go back to them. Explain the situation is not resolved. Ask if anyone else from your country is having the same problem.