I had 2 names that I believe make a strong point that search results are not so much skewed towards BB staff/ambassadors (small sample size but still I think it is nice to mention).
I had around 50 names on BB, so I was a really small seller.
- I had Pro/foro, which was listed as the 1st search result for the search word "Professional"
- I had Media/Grape which was listed as the 2nd search result for the search word "Media"
I believe these two search words are quite popular/important ones (could be wrong), so for a small seller to get those spots would at least prove that there is room to get in those spots with the right names. I think it has to do with the keywords and description they give your domains a lot now. So focus on those and ask for better ones if you think the writers did a "meh" job. I had a name with only 8 keywords, while a few obvious ones were missing. I mentioned it to Margot and she agreed and immediately added 9 keywords. That obviously worked well for my place in the search results.
I just stumbled onto this discussion so I am not sure if we are on the same page, but I thought it was worth the mention
I do have to say it is a bit random, as a lot of names overlap: for media/grape you can substitute "grape" with any fruit, color or something like wizard. Who can determine which name is best and should be on spot nr 1? I can probably think of enough names to fill up more than page 1, meaning similar names who might be just as strong will be on page 2. Personally I don't think they give staff special treatment in search results, so I would make sure your names have at least equally strong keywords and descriptions as similar BB published names.