- Impact
- 578
Domainers ,Beware dealing with ""INSTRA.com""
A premium domain was available to register at their website
but not with some other registrars and available with others.
I did a "Whois" and it stated ''pending delete" @instra.com
I emailed them 3 x to find out about that domain but they never replied .
Only the automated ''email recieved'' message.
Just the automated reply email.I registered the Domain and after 1 day ,
they told me the Domain was not available and they would credit my account .
I emailed sales/support and billing 4 times to request a full refund .
They did not give me an option for a full refunnd or an inhouse credit .
I emailed ''support,sales and billing @instra.com .
After almost 2 days ,they have not replied or refunded my money.
Then I used FB messenger to try and contact them and finally somebody replied by saying to email
[email protected] ..I told them that i hav edone so about 6 times ,sending them sreenshots of the send emails.
Because i have tried to connect with them via FB ,Twitter ,linkedin G+ ,they send me a message to my Twitter account .
Instra @instra
Feb 3
Replying to @domainflippr
""unfortunately availability checks on domains are only an indicator and can return false available messages, often depending on the limitations of ccTLD registry systems; we've requested to expedite your refund with our accounts area and regret the obviously poor impression caused""
As of now I still have NOT recieved any email regarding my refund .
A premium domain was available to register at their website
but not with some other registrars and available with others.
I did a "Whois" and it stated ''pending delete" @instra.com
I emailed them 3 x to find out about that domain but they never replied .
Only the automated ''email recieved'' message.
Just the automated reply email.I registered the Domain and after 1 day ,
they told me the Domain was not available and they would credit my account .
I emailed sales/support and billing 4 times to request a full refund .
They did not give me an option for a full refunnd or an inhouse credit .
I emailed ''support,sales and billing @instra.com .
After almost 2 days ,they have not replied or refunded my money.
Then I used FB messenger to try and contact them and finally somebody replied by saying to email
[email protected] ..I told them that i hav edone so about 6 times ,sending them sreenshots of the send emails.
Because i have tried to connect with them via FB ,Twitter ,linkedin G+ ,they send me a message to my Twitter account .
Instra @instra
Feb 3
Replying to @domainflippr
""unfortunately availability checks on domains are only an indicator and can return false available messages, often depending on the limitations of ccTLD registry systems; we've requested to expedite your refund with our accounts area and regret the obviously poor impression caused""
As of now I still have NOT recieved any email regarding my refund .
