Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[Future Sensors]

If there's one positive thing to mention, it's that @Atom.com shows no reluctance to change. They're genuinely open to continuous improvement and criticism. Still, Atom shouldn't try to keep too many plates spinning at once, chasing a new innovation every day. Focusing more on the quality and stability of what already exists makes sense now, so as not to disappoint its loyal customer base.

Even Apple does this. It has repeatedly paused new features to focus on stability, most famously with 2009's "Snow Leopard" release, and again in 2018 and 2023 when it delayed features to fix bugs. Consolidating before adding more isn't losing momentum, it's standard practice even for the biggest players.

 

[TonnyDomains]

Atom really needs to fix all the bugs introduced with the new UI and then take some time off and give us all a break.

This near-constant beta testing and bug reporting can get overwhelming at times, and I seriously doubt all this chaos does anything to increase sales.

There is an old saying:
If at first you do not succeed, then try, and try, and try again. ... Then give up. You do not want to act as a fool!

 

[love4ever]

@Atom.com
When we open domain from phone browser at first the full page will show everything but not the price ,
We have to scroll down to see the price !

​

I thought the part of secure transaction / fast transfer / flexible payments should be below the price, Not above !!

.

 

[NameGroove]

@Atom.com interesting response from your Ai. After all, naming agents with human first names is quite popular.

I asked Claude and it agreed.
I figured I should get a second opinion so I asked Kimi. It also agreed.
I considered asking others like Mindy, Kay, Lindy, Norm, & Hugo, but figured they'd say the same.