NameSilo

Are registrars allowed to charge redemption fee without sending the domain into redemption?

Labeled as question in Legal Discussion, started by Charizard, Jul 30, 2021

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  1. Charizard

    Charizard Established Member

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    Hello community,

    I have one domain which expired 37 days ago and it still shows clientTransferProhibited status under Verisign's WHOIS (the results are not cached). I guess the Namecheap just auto-renewed the domain for one month or so to prevent it from going into the redemptionPeriod and to profit if customer actaully pays them the fee for late renewal. I contacted their Ukrainian live chat support because the domain name disappeared from my dashboard and they keep telling me the domain name is under redemptionPeriod status and they are unable to renew it without paying $80+ fee. Are they able to do that leagally without breaching the ICANN's policies?

    Thanks.
     
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  2. Daniel Owens

    Daniel Owens Top Contributor VIP Gold Account

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    They can do whatever they want as you are no longer owner of domain. They can hold it and flip it themselves. 37 days ago is a long time too. If domain is high value your likely to see it for sale by namecheap or another buying platform
     
  3. Charizard

    Charizard Established Member

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    So basically on the day 31 after expiration they are free to do whatever they want with the domain. The only way people can recover their domains is by paying them their $80+ ransom? But hey, they could even set it to $8k, right? I can imagine how profitable is to run a registrar.

    EDIT: The second way to recover would be bidding on aftermarket platform, they use GoDaddy auctions for expired domains, right?
     
    Last edited: Jul 31, 2021
  4. Samer

    Samer Top Contributor VIP

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    Some Registrars do worse things.

    Pheenix literally went AWOL
     
  5. Revisiting

    Revisiting Established Member

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    Some services don't even give you 31 days before charging a redemption fee. Epik, Godaddy come to mind but i'm sure there's many more
     
  6. noneisnone

    noneisnone 444 Gold Account

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    @Revisiting godaddy gives you 19 days after that you must pay the 80$
     
  7. Daniel Owens

    Daniel Owens Top Contributor VIP Gold Account

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    In the past I've waited a couple weeks before renewing .com's at GD as I wanted to use paypal funds from sale rather than bank account to renew domains. But, yeah 18 days after that you pay renew ($18) + $80 for .com (unless your in the club then you pay $8.47 + $80 redemption.). Not being able to move out after expiry leaves you with only being able to renew at the amazing register GD.
     
  8. Daniel Owens

    Daniel Owens Top Contributor VIP Gold Account

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    Namecheap is nice contact support to see if there is any way in the world that you can renew late without redemption fee, (I doubt you can but worth asking.)
     
  9. Charizard

    Charizard Established Member

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    I actually do not care much about that domain to bid on auction or to pay a redemption fee. Also, I do not normally use Namecheap (I was their customer years ago, but now I find Cloudflare Registrar and Sav better suited for me). Maybe Namecheap has cheap Ukrainian support, but they are not cheap at all with $13.16 .com renewals.
     
  10. lock

    lock DomainUsed.com VIP

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    Pay the redemption and be glad you can retrieve it. A sign you have a good name is if they park it with advertising.
     
    Last edited: Aug 7, 2021
  11. Charizard

    Charizard Established Member

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    The domain actually has some traffic but they did not care at all, it is now officially in redemptionPeriod.
    I am waiting for the drop and I will place a backorder at Sav to see how it goes.
     

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