Anyone got domain stolen but got it back from GoDaddy.com?

[trendicator]

hi,

my 3 letter dotcom domain name got stolen from my account at godaddy.com, and the hacker has since sold my domain name to a reputable NPer on this forum.

i called up the nper who bought the domain name and we have been talking. he bought the domain via escrow.com. he's getting his money back from escrow.com...

i just would like to know if anyone have got their domain stolen but got it back after submit proof of ownership to godaddy.com?

my account was hijacked and the domain in it was stolen

i saw a few articles online that complains godaddy.com being unhelpful and ending up being the one that seizes the domain and profits from it.

after my complaint to godaddy.com, they have asked me to submit photoid along with other proofs to them within 10 days

what should i do? please advise

i'm just annoyed with myself and really frustrated...simply don't know what to do and who to trust...

the hacker used the email "[email protected]", i'm sure he'll use different emails to scam others...just be careful....

 

[-REECE-]

A friend of mine -- sidekick_33 just went through this with Godaddy recently and I have to say, Godaddy handled the situation in an extremely professional manner.

Submit the photo id, if it's not done already, ask if Godaddy can "freeze" the name pending the outcome of their investigation. If all goes well, you'll sign a few papers and that'll be that.

hi,

one of the domain name got stolen from my account at godaddy.com, and i just would like to know if anyone have got their domain stolen but got it back after submit proof of ownership to godaddy.com?

my account was hijacked and the domain in it was stolen

i saw a few articles online that complains godaddy.com being unhelpful and ending up being the one that the seizes the domain and profits from it.

after my complaint to godaddy.com, they have asked me to submit photoid along with other proofs to them within 10 days

what should i do? please advise

 

[homebuyer]

Do It

Do what they say. Keep a record of your communications with godaddy. Let us know if you got your domain back.

What was the domain name? Maybe someone here at NP can research it for you to help speed things up.

One question? How many domains were in your account? Did the hijackers only take one domain? If so, perhaps your account wasn't hijacked. Maybe they succeeded in requesting a transfer of the one domain and you let them without realizing it.

 

[trendicator]

Do what they say. Keep a record of your communications with godaddy. Let us know if you got your domain back.

What was the domain name? Maybe someone here at NP can research it for you to help speed things up.

One question? How many domains were in your account? Did the hijackers only take one domain? If so, perhaps your account wasn't hijacked. Maybe they succeeded in requesting a transfer of the one domain and you let them without realizing it.

it's a three letter .com domain.

yes, fortunately i think there was only one domain, it's just been a few months now since i last login.

i have got my account back after speaking to godaddy rep.

problem is the hacker hacked my gmail account, he was extremely clever (or i was being extremely dumb) because he sign in and out my gmail account without me knowing, fortunately he didn't change the password, but he deleted all the emails from godaddy in regard to the account change of the domain name...

 

[-REECE-]

As long as you can get the domains frozen, you won't have to worry about the scammer reselling your names which is where it starts to get real messy. Call Godaddy up, ask them what information might help them out with their investigation, and try to cooperate as much as possible with what they request.

 

[trendicator]

A friend of mine -- sidekick_33 just went through this with Godaddy recently and I have to say, Godaddy handled the situation in an extremely professional manner.

Submit the photo id, if it's not done already, ask if Godaddy can "freeze" the name pending the outcome of their investigation. If all goes well, you'll sign a few papers and that'll be that.

what domain was it? familyalbum.com was seized by godaddy.com...i wonder if godaddy.com only target valuable domains.

the hacker has since sold my domain name to a reputable NPer on this forum.

i called up the person who bought the domain name and we have been talking. he bought the domain via escrow.com. he's getting his money back from escrow.com...

i'm just frustrated now as i don't know what to do...who to trust...

 

[-REECE-]

It was ZRU.com, however Godaddy has rightfully returned it to him.

FamilyAlbum.com had incorrect whois info and was taken away "legitimately" as per the Godaddy's terms.

In your case someone has fraudulently accessed your account through no fault of your own. Provided you're proactive about this, you stand a very good chance of getting your domain back.

With any luck the IP he logged into your account with just won't match where you've been logging in from and will set off red flags.

what domain was it? familyalbum.com was seized by godaddy.com...i wonder if godaddy.com only target valuable domains

Godaddy is the only one who can help you right now. The name is still at Godaddy, right?

i'm just frustrated now as i don't know what to do...who to trust...

 

[trendicator]

It was ZRU.com, however Godaddy has rightfully returned it to him.

FamilyAlbum.com had incorrect whois info and was taken away "legitimately" as per the Godaddy's terms.

In your case someone has fraudulently accessed your account through no fault of your own. Provided you're proactive about this, you stand a very good chance of getting your domain back.

With any luck the IP he logged into your account with just won't match where you've been logging in from and will set off red flags.

thanks, reece...i was advised by the NPer who owns the domain now not to do it through godaddy.com as they may seize it and both of us end up losing the domain. he said that once he gets his money back, he will return my domain...

 

[-REECE-]

That's good to hear you'll be getting it back

Let us know if anything doesn't go as planned.

thanks, reece...i was advised by the NPer who owns the domain now not to do it through godaddy.com as they may seize it and both of us end up losing the domain. he said that once he gets his money back, he will return my domain...

 

[trendicator]

Godaddy is the only one who can help you right now. The name is still at Godaddy, right?

i'm not sure i will get it back, i certainly hope so.

the domain is locked by godaddy.com now and they asked me to give them all the information within 10 days, if they don't get them, they will consider the matter closed. i just want to know what "consider the matter closed" mean. does that mean the domain will stay in the current owner's account or godaddy will get it?

That's good to hear you'll be getting it back

Let us know if anything doesn't go as planned.

godaddy has locked the domain name, and ask me submit info.... i just don't know what to do....


should i trust the reputable NPer or godaddy.com?

 

[-REECE-]

edit

i'm not sure i will get it back, i certainly hope so.

the domain is locked by godaddy.com now and they asked me to give them all the information within 10 days, if they don't get them, they will consider the matter closed. i just want to know what "consider the matter closed" mean. does that mean the domain will stay in the current owner's account or godaddy will get it?




godaddy has locked the domain name, and ask me submit info.... i just don't know what to do....


should i trust the reputable NPer or godaddy.com?

 

[trendicator]

I'd explain to the NPer what Godaddy has mentioned to you. Give them a timeline on when you'll need the domain by, else you will have to follow through with what Godaddy asks (within the 10 day period, of course). A phone call is probably in order to ensure that (god forbid) the hacker didn't hack someone's Namepros account and isn't using this as part of some kind of grand scheme.

godaddy.com has put the domain on hold...anyone knows what happens after 10 days if i don't reply to godaddy.com's request?

the hacker used the email "[email protected]", i'm sure he'll use different emails to scam others...just be careful....

 

[-REECE-]

I wouldn't recommend not replying -- no matter what Godaddy does, it certainly won't help your case. If you don't want them having your personal information, phone them up -- maybe there's another way they can validate your identity (that's all they're trying to do) without needing confidential information that you quite understandably don't want to provide in light of this security breach.

godaddy.com has put the domain on hold...anyone knows what happens after 10 days if i don't reply to godaddy.com's request?

 

[homebuyer]

Help Yourself

You asked godaddy to help you, which they are doing. So don't ignore their requests for information from you.

On a somewhat related note, I was surprised at how easy it was for me to change my gmail password a minute ago. All gmail asked me for was my gmail ID, which was the _____@. Then gmail asked me to answer the secret question "what is your favorite pet?"

I set up this account more than two years ago, and forgot about it. Look at how easy it was for me to access it by guessing the answer to the secret question.

What is your secret question? Is it easy to guess? If so, then no wonder someone hacked into your gmail account.

You gotta watch those secret questions. My advice to anyone is to make the answer something nonsensical. I didn't really name my secret pet, or mother's real maiden name, or favorite color, or birth hospital, or whatever. I can't believe people actually truthfully answer these questions using information that can be discovered with just a little bit of online research being done by the hacker.

In any event, either dump gmail, or pick a complicated irrational answer to your secret question that no one could ever guess.

Secret pet? Killmytoe33fgfg^

 

[FPForum]

trendicator, it almost sounds like you do not want your name back. If GoDaddy is asking you for information - what do you have to hide? If this had happened to me I would be faxing these guys over almost everything they needed minus my social security card. You say the NP'er got his escrow money back so he is safe. Now GoDaddy has your name and they are the ones you need to be dealing with. I would send them my ID, proof of residence, and possibly a front face copy or at least the 16 digits of the credit card I used when I bought the domain (if purchased the domain through godaddy and via credit card)

Right now these guys are going to be the ones saving your valuable domain - I would show them I mean business and fax that stuff over same day.

 

[Spade]

I agree with the sentiments above. Send them your info - your going to lose your options at the registrar if you dont. Secondly, how did they "hack" your email? Did they guess your password? Can you please be more specific about how they gained access to your email?

 

[Name Trader]

Has the NPer considered his reputation at Escrow.com if he's doing a chargeback on them?

 

[Hurley4540]

Don't lose hope, there has been many stories of legit people getting their stolen domains back.