- Impact
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Hi,
For the last couple of days I've been getting this message when trying to register domains at Moniker with my debit card:
Error:Internal Error: Generic processor error: 10001-Internal Error
As a result, I've had to take my business elsewhere. The card worked perfectly so I can only assume it's a glitch in the Moniker system.
I was still able register a name at Moniker using prepaid funds, just not with my card.
If everyone else is getting a similar error when buying with a card, Moniker must be losing a lot of money. I have emailed support and will update this post with the response.
Matt.
Response received:
The error was internal and it has something to do with our authorizing system. It turns out our provider was down – You need to wait about 30 minutes and try again. It’s getting rebooted.
At least it should be fixed shortly and they were very quick with the reply
Matt.
For the last couple of days I've been getting this message when trying to register domains at Moniker with my debit card:
Error:Internal Error: Generic processor error: 10001-Internal Error
As a result, I've had to take my business elsewhere. The card worked perfectly so I can only assume it's a glitch in the Moniker system.
I was still able register a name at Moniker using prepaid funds, just not with my card.
If everyone else is getting a similar error when buying with a card, Moniker must be losing a lot of money. I have emailed support and will update this post with the response.
Matt.
Response received:
The error was internal and it has something to do with our authorizing system. It turns out our provider was down – You need to wait about 30 minutes and try again. It’s getting rebooted.
At least it should be fixed shortly and they were very quick with the reply
Matt.
