Afternic or Sedo, I found Sedo to be even more worse

[tom365]

based on my previous 12 years experience, I found Sedo to be even more worse.

Sedo never makes progress, its aging system never updates. It seems that people who work at Sedo are all in retirement. Submitting questions requires waiting for more than 5 days to reply, and then waiting for a few more days to reply. During the transaction process, no one follows up with the buyer over the phone, only automatic email updates. Sedo's customer service and technology are very lazy, and the website's parking page is also very ugly.

I have spent many years comparing, If you choose Sedo, you will lose more than 50% of your transactions. so I have given up on Sedo for many years now

Do you know why Sedo has added several new domain parking page templates now? It was my constant suggestion to them in the past few years. I taught them what parking pages should be designed to look like, and it took them several years to add parking page templates. However, the current parking pages still look very garbage. They never appreciate the advice I give them, they are very lazy and arrogant. In fact, Sedo has been declining for many years, and sales have been declining significantly every year.

 

[tom365]

I have provided them with countless improvement suggestions,, but unfortunately they never respond to feedback from others. I believe that Sedo will eventually be acquired or go bankrupt, and they are only relying on their previous reputation to continue to profit. Sedo has stopped moving forward. Everyone is waiting for retirement.

This is also the reason why Afternic has increased the handling fee, but I still haven't considered Sedo. If you choose Sedo, you will reduce your sales by more than 50%, and the extremely slow communication efficiency during the transaction process will also be unbearable for you

If Sedo can catch up with half of Dan's, I would still consider Sedo. Unfortunately, Sedo can't even catch up with Dan's 30% now

 

[yaamgont]

based on my previous 12 years experience, I found Sedo to be even more worse.

Sedo never makes progress, its aging system never updates. It seems that people who work at Sedo are all in retirement. Submitting questions requires waiting for more than 5 days to reply, and then waiting for a few more days to reply. During the transaction process, no one follows up with the buyer over the phone, only automatic email updates. Sedo's customer service and technology are very lazy, and the website's parking page is also very ugly.

I have spent many years comparing, If you choose Sedo, you will lose more than 50% of your transactions. so I have given up on Sedo for many years now

Do you know why Sedo has added several new domain parking page templates now? It was my constant suggestion to them in the past few years. I taught them what parking pages should be designed to look like, and it took them several years to add parking page templates. However, the current parking pages still look very garbage. They never appreciate the advice I give them, they are very lazy and arrogant. In fact, Sedo has been declining for many years, and sales have been declining significantly every year.

I find your assertions quite interesting, and I must confess, surprising. I have been following DNjournal's sales reports over at least a year now and SEDO seems to be the "top dog" in terms of sales. How did they manage it if their business model were near worthless? I am aware that not all internet domain name sales are reported by DNjournal; the significant ones are.

I cannot generalize my personal experience as reflecting the experience of the pool; people simply lost interest in viewing my listings. I am not sure if that was a system issue or exactly what I have already stated. Thanks for your constributions to their development. I am quite sure if you let your concerns be known, you will be rewarded in some way. Good luck!

 

[tom365]

I find your assertions quite interesting, and I must confess, surprising. I have been following DNjournal's sales reports over at least a year now and SEDO seems to be the "top dog" in terms of sales. How did they manage it if their business model were near worthless? I am aware that not all internet domain name sales are reported by DNjournal; the significant ones are.

I cannot generalize my personal experience as reflecting the experience of the pool; people simply lost interest in viewing my listings. I am not sure if that was a system issue or exactly what I have already stated. Thanks for your constributions to their development. I am quite sure if you let your concerns be known, you will be rewarded in some way. Good luck!

Now they are only relying on their previous reputation to continue to profit.

And what I'm talking about is user experience, which is much worse than Dan

Also, what I want to tell you is that you didn't know that the transaction data of Dan and Afternic are not publicly available, while Sedo's is publicly available, which is why you saw so much of Sedo's

You can choose to use Sedo's parking page for all domains to experience their services

 

[Sedo]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

 

[tom365]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

The modernisation of the Offer Details page.

Probably in 2017, I was the first seller to provide sedo with suggestions for improving your parking page. I even taught sedo in detail how to design the parking page, and it took sedo 5 years to improve it. This is efficiency

Almost all of my complaints about sedo come from communication efficiency

You may not be familiar with Dan's services, but I can say that we have been working together for 8 years and I have not made any complaints about Dan because his communication efficiency is really high. Can your communication efficiency be half of Dan's?

I can be 100% certain that your transfer center's response efficiency is several days slower than Dan's

I rarely send emails to sedo, and I only leave messages at the customer service center when the domain transfer center has not responded for a long time.And there was a period of time before Sedo when there were bugs in the customer service center that prevented them from submitting issues

I don't know if you can reply to seller or buyer emails within 24 hours, but I know that it's common for the transfer center to not reply for more than 3 days. Even though it's a weekday, you don't reply. I left a message on Friday, and you may not reply until next Tuesday or Wednesday. but this was a long time ago.

You can take a look at the domain transfer center. There were many domain names that I left messages for you during the transaction process. How long did you reply to them? If there are more than 3 or 5 days, I would like to emphasize that it is the domain transfer center. I have complained about your efficiency more than once, and I have told you more than once that you need to learn from Dan

There was a previous issue that even required me to contact your CEO on LinkedIn for timely resolution

I can be 100% certain that your transfer center's response efficiency is several days slower than Dan's

The low efficiency of Sedo has made users very dissatisfied,

There is one more important point: the Sedo domain parking page often verifies some visitors, affecting the access of potential buyers and hindering sales. Dan's parking page does not have this problem. I have also reported this issue to you many times. Have you listened to the suggestions? Can you see that you have improved it?

 

[tom365]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

All the complaints and feedback are hoping that Sedo can do better, so that sellers can sell more domain names and Sedo can receive more transaction fees, creating a win-win situation for everyone. Sedo needs to learn from Dan in many aspects. When users complain and provide feedback, and compare your services with Dan's, why don't you learn from them?

 

[tom365]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

I have provided feedback on sedo domain name verification system more than once. If the verification fails, Dan can resubmit, but Sedo cannot. Self verification of DNS is correct, but Sedo still needs to wait. Why hasn't this bug been improved for several years? You still say that you have been constantly improving. Your improvement is very, very slow and will take many years

I have clearly informed sedo of the problem and how to improve it. Why haven't your technical engineers improved for many years?

 

[tom365]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

There have been cases before where domain names that were displayed normally were inexplicably deleted without any notification, resulting in the domain losing the opportunity to be sold. I have also reported this to sedo before. Then I told sedo that no matter what the reason is, Sedo needs to notify the seller via email to delete their domain name, and it seems that sedo haven't made improvements

 

[pb]

There is one more important point: the Sedo domain parking page often verifies some visitors, affecting the access of potential buyers and hindering sales. Dan's parking page does not have this problem. I have also reported this issue to you many times. Have you listened to the suggestions? Can you see that you have improved it?

This is a valid concern. For sales landings (SL1/2 nameservers), Sedo displays a cloudflare captcha before showing the landing page. This is a bad choice by itself, but what is more, the cloudflare captcha is faulty. I am a human (as far as I know) and I need to click it several times before it works, I googled for the solution and I found a lot of people have this problem. I can do that for a page I want to visit (like dynadot login), but why would I do that for a page I don't know?

And going a step back, why display it in the first place, why break the flow? A first time visitor should be shown a landing page to know that the domain is for sale and what the price is, captcha can be added to any further actions, like making an offer or creating account. I wonder how many visitors just close the page after being displayed a captcha.

Getting back to the dynadot example, the main page doesn't have the captcha, only the login page does, I assume to fend off bots that might try to log in with stolen/leaked credentials. That makes sense. Preventing people from seeing what you're selling - does not.

 

[Future Sensors]

A remark for completeness. The Cloudflare captcha is also shown when using traditional ns1.sedoparking.com and ns2.sedoparking.com nameservers combined with the #15 lander. The infrastructure serving the landers is different though.

 

[pb]

A remark for completeness. The Cloudflare captcha is also shown when using traditional ns1.sedoparking.com and ns2.sedoparking.com nameservers combined with the #15 lander. The infrastructure serving the landers is different though.

Sure, but for ad landers it makes sense to filter out bots, for sales landers - not so much. (ok, #15 is a sales lander, too, but still uses standard nameservers, which might be a problem, while SL are totally separate.)

 

[Future Sensors]

Sure, but for ad landers it makes sense to filter out bots, for sales landers - not so much.

#15 isn't an ad lander, I'm using it for my BINs. No ads on that page.

 

[pb]

#15 isn't an ad lander, I'm using it for my BINs. No ads on that page.

Yes, I edited while you answered. Maybe the captcha has to do with how the nameservers / name resolution is configured. So it might be a must for *sedoparking.com but avoidable with SL landers.

 

[Future Sensors]

I must admit, it’s a bit confusing. Fortunately, I recently looked into this, and you can find more detailed background information in this discussion with Sedo (posting + follow-ups).

https://www.namepros.com/threads/sedo-com-official-thread.408817/page-127#post-9230248

 

[pb]

Lol, so they actually list that malfunctioning cloudflare captcha as a feature? Unbelievable.

"On the new sales lander we have a new anti-bot traffic service by Cloudflare. This measure will result in more unwanted traffic getting blocked"

@Sedo can you give an example of unwanted traffic on a sales page? I'm not talking about any further actions like making offer, just displaying the sales page.

 

[tom365]

This is a valid concern. For sales landings (SL1/2 nameservers), Sedo displays a cloudflare captcha before showing the landing page. This is a bad choice by itself, but what is more, the cloudflare captcha is faulty. I am a human (as far as I know) and I need to click it several times before it works, I googled for the solution and I found a lot of people have this problem. I can do that for a page I want to visit (like dynadot login), but why would I do that for a page I don't know?

And going a step back, why display it in the first place, why break the flow? A first time visitor should be shown a landing page to know that the domain is for sale and what the price is, captcha can be added to any further actions, like making an offer or creating account. I wonder how many visitors just close the page after being displayed a captcha.

Getting back to the dynadot example, the main page doesn't have the captcha, only the login page does, I assume to fend off bots that might try to log in with stolen/leaked credentials. That makes sense. Preventing people from seeing what you're selling - does not.

Since this issue occurred, if you continue to use Sedo's domain parking pages, you will find that the number of domain sales will decrease by more than 50%

 

[biggie]

Sedo needs to learn from Dan

Hi

dan, doesn't have pay per click anymore.
it's main reason why i don't point names there.

however, they do offer lease to own, which sedo should consider adding to their platform.
but on other hand, dan doesn't get as many visitors as sedo.

imo...

 

[tom365]

but on other hand, dan doesn't get as many visitors as sedo.

Are you referring to the parking page? The number of visitors to Sedo is very fake. I have compared it, and I have installed traffic statistics to create a separate page for a domain to do visitor statistics for comparison. The number of visitors on the parking page is not related to which platform's parking page is used. Sedo's visitor statistics have been exaggerated by almost 5-10 times. The comparison between Dan's visitor statistics and my installation traffic statistics shows similar data

 

[biggie]

The number of visitors to Sedo is very fake.

Hi

disagree with that.

i've done testing as well.

imo...

 

[tom365]

...

 

[tom365]

Dear Tom365,

I have taken a look at your account to see what was going on with the intention of assisting you and I must say I was quite taken back to see how successful Sedo has been for your sales, not only the sheer amount of sales we have made for you but the amounts your domain have sold for, its quite impressive. Our company has provided you with great success in selling domains and we have also responded to your correspondence in a timely manner. I see that most emails are responded to within 24 hours or around about and you seem to complain if an email is not responded to within 24 hours and not 5 days as you post about. In fact not only do we respond to your correspondence in around 24 hours but we have also dedicated an agent to you, conversing with you in your own language, to make the use of Sedo so much easier for you, our dedicated agent has gone over and beyond to satisfy you and in return you have been verbally abusive. The way your correspond with Sedo has been duly noted in your account over the years.

Sedo is continuously modernising, Just some recent changes since 2024 started include:

• The modernisation of the Offer Details page.
• The high performing Sales Lander 15 and dedicated sl1 and sl2 lander pages.
• We revamped the billing document page.
• We added a New Layover Feature for Make Offer and Auction Domains.
• We released a new Brokerage landing page.
• We updated the Bulk Uploader to make it better and easier to use.
• We added new MLS landing pages.

These are just a few changes we have made that I can think of, off the top of my head without diving to deep into this, but we are constantly evolving and developing new ways to make payments and transfers on Sedo as secure as possible, there is lots going on in the background that you also don’t see.

We appreciate you may have concerns and questions, but this post is completely unjustified and quite frankly concerns me in regards to how successful Sedo has been for you. Please can you reach out to me *Chris* to discuss this via phone, I am available until 5pm today in our German office directly on +49-221-34030-152 or you can catch me next week from Monday 9pm to 5pm German time.

Sedo displays a cloudflare captcha before showing the landing page, have bug!

I looked at the problem center and my most serious complaint about sedo comes from this issue. I gave you feedback on this issue 4 years ago, but you only said you would give it back to the technical team. So far, this issue has not been resolved.

all my domains use Sedo parking DNS, but due to this issue, a large amount of potential sales have been lost, wasting 1 to 2 years of my time. you should know what 1-2 years of sales impact means

And coincidentally, when I switched all domains to Dan's parking page, I immediately sold some domains, which later led me to decide not to use Sedo's domain parking page anymore

In the past 2 years, Since I made up my mind to use Dan's sales parking page, Domain sales have rebounded.

 

[Patryx]

The title of this topic is "Afternic or Sedo", but I only read Dan, Dan, Dan.
That is very odd.

Godaddy and their brands have the monopoly in domainig, but this is not always good.
If I value a marketplace not good for me I'll go away without wasting words.

 

[tom365]

The title of this topic is "Afternic or Sedo", but I only read Dan, Dan, Dan.
That is very odd.

Godaddy and their brands have the monopoly in domainig, but this is not always good.
If I value a marketplace not good for me I'll go away without wasting words.

I'm just comparing the services. Dan is about to be shut down by Godaddy, and Godaddy has actually shut down such a good company. Afternic also has its shortcomings. I have seen many people feedback that there are bugs in Afternic's parking page, and Sedo's parking page also has verification code issues that affect potential user access. Why don't big companies solve these problems? I think it's because big companies don't care about earning less transaction fees, but domain investors who sell fewer domain names suffer huge losses. Now, the situation for domain investors is becoming increasingly difficult.The pros and cons of various platforms need to be experienced by everyone themselves.

 

[Patryx]

I think it's because big companies don't care about earning less transaction fees, but domain investors who sell fewer domain names suffer huge losses. Now, the situation for domain investors is becoming increasingly difficult.The pros and cons of various platforms need to be experienced by everyone themselves.

That is why I opened a new thread yesterday titled "How to reach end users directly". I get only one useless replay