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1&1's Cancellation Process

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jnadel

Established Member
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Hey everyone,
I know most of us hate 1&1, but this is insane. Have any of you seen their cancellation process?

Of course every domain with them is permanently on auto-renew and can not be changed, so you have to cancel a domain to get rid of it.

First, you must call a representative or somehow figure out the cancellation URL because it's not in the normal control panel. Then, you must go through an internet cancellation maze.

After that, you have to click a link that sends you a confirmation email. Then, click the link in the email.

Now, here's the kicker. You have to click another link, print a page, and FAX them. Ha. I'm sorry, this is ridiculous.
 
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We should all formulate letters showing our dissatisfaction with 1&1. Then, one of us should research every single 1&1 US, UK, DE, and FR email address and send them all.
 
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