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The views expressed on this page by users and staff are their own, not those of NamePros.
Yes, by the registrar surely. They won’t admit it but lots of evidence says it wasn’t the registrant. I was looking at this domain over a year ago when typing in the url resolved to a namesilo default page that said it was expired. Then it was renewed for 2017 and the page still said it was expired.

Now by magic it gets renewed at the last second. Mind you, prior to expiration, multiple GoDaddy reps sent offers on behalf of their clients. Big offers too. There was not one response to a single offer. The dns also still says “delete” “drop” which is what it changed to upon expiration.

Moral of the story is don’t trust namesilo. They’re another netsol who houses domains in client hold for years because they feel they’re entitled.

& then? if they keep ignoring/rejecting offers? whats the point?

Thanks
 
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& then? if they keep ignoring/rejecting offers? whats the point?

Thanks
The owner wasn’t rejecting offers, they vanished. Namesilo will sell the domain in the future under privacy protection. After I pointed it out, they realized they sold a domain for $75 that was worth thousands.
 
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@namesilo - Could you add some preventative security measures to the sub-account manager, especially with regards to outward domain transfers and account pushes?

Mainly the ability to limit a sub-account to unlock no more than X amount of domains within each 24 hour period.

This would limit potential loss/theft if a sub-account is compromised. If a sub-account can unlock a maximum of say 1-2 domains within each 24 hour or 30 day period they can’t get much done in terms of theft, even if they technically have access to thousands of domains in your account.

Would be good to see more sub-account configurations that could safeguard the main account in case the sub-account is compromised. Some examples would be to disable the “Deactivate Domains” option and barring the sub-account from editing for sale listings as well as creating new sales listings (listing valuable domains for $10 would be another way to facilitate a mass ownership transfer if they can’t unlock the domain to do a regular transfer/push). Disabling manually expedited transfer outs for sub-accounts would also be a good idea.

Right now the sub-account manager permissions are so broad that if the sub-account is compromised it constitutes a great risk to the main account. If we could set more detailed safeguarding limitations on sub-accounts it would be make this useful option less risky, and as a result more useful. The above suggestions are just some the first things that came to mind that could restrict a sub-account in order to protect the main account, you might take another approach to it as well.

I haven't used the sub-account manager option so far because the current authorizations given to the sub-account seem to be too broad/permissive, and therefore too risky. If we had more options to restrict the sub-account I would certainly use this option in situations where it would be convenient/necessary to let others manage my portfolio for various reasons.

Also, if an account holder is travelling, it would be very useful to be able to set up a restricted sub-account that we could use to access our domains in order to push/transfer the handful of domains that will sell via third party platforms during that period. Dealing with your domains is always tricky when you're traveling due to often having to log into various untrusted wifi networks, as well as 2FA often not working smoothly if you're in other countries, as well as easy of losing your 2FA device while travelling. The ability to be able to access your account via a sub-account that only allows a handful of domains to be pushed/transferred out would be a much better and lower risk way of logging in to the account while using various iffy hotel and other open wifi networks during the travel, so that even if your password gets stolen, the thief can do much less damage with the sub-account access, than they could if they got access to the main account.

Hi @Arca. Thanks as always for your suggestions. while we certainly agree that more granular control over sub-account permissions could be useful, please note there is no security risk with sub-accounts as they are currently configured. sub-accounts cannot do the things you listed as being concerned about such as creating/modifying sales, unlocking domanis, approving transfers, etc. They are basically restricted to managing DNS/name servers.
 
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Honestly
I have an namesilo account
But if I want to sell my domain I have to search to upload them
How is that ?
This is not simple and easy
I don’t want to study the market place before listing domains
Pls get back to me

Sorry, but not sure I understand. Can you please clarify the problem you are having? Please also always feel free to email [email protected] with support questions. Thanks
 
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The owner wasn’t rejecting offers, they vanished. Namesilo will sell the domain in the future under privacy protection. After I pointed it out, they realized they sold a domain for $75 that was worth thousands.

You have for some reason taken it upon yourself to disparage us publicly and now you are accusing us of unethical activity. We have tried to ignore your posts since we do not want to even give them oxygen, but yet you continue to take every opportunity to make accusations which are entirely false and bordering libelous. We are sorry you did not win the domain auction you wanted to bid on, but we request that you stop spreading lies about our company.
 
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You have for some reason taken it upon yourself to disparage us publicly and now you are accusing us of unethical activity. We have tried to ignore your posts since we do not want to even give them oxygen, but yet you continue to take every opportunity to make accusations which are entirely false and bordering libelous. We are sorry you did not win the domain auction you wanted to bid on, but we request that you stop spreading lies about our company.
There are very strange circumstances surrounding the mentioned domain. There has also been a widespread abuse of power by registrars over the years. Maybe namesilo runs their operation with 100% honesty and integrity in an industry that is anything but...
 
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Hi @Arca. Thanks as always for your suggestions. while we certainly agree that more granular control over sub-account permissions could be useful, please note there is no security risk with sub-accounts as they are currently configured. sub-accounts cannot do the things you listed as being concerned about such as creating/modifying sales, unlocking domanis, approving transfers, etc. They are basically restricted to managing DNS/name servers.
In that case, could you enable the option of having them unlock/push/transfer out domains?
 
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In that case, could you enable the option of having them unlock/push/transfer out domains?

Yeah, we can certainly look at adding permissions to allow sub-accounts to perform more actions. This would take a while for us to put together, but I'll be sure it gets added to our ongoing "list". Thanks
 
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Yeah, we can certainly look at adding permissions to allow sub-accounts to perform more actions. This would take a while for us to put together, but I'll be sure it gets added to our ongoing "list". Thanks
No problem, thanks for taking it into consideration.

Any thoughts about the other suggestions regarding re-wording on the make offer line, custom domain defender questions, and email notification when sales negotiations are closed?
 
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Some thoughts/suggestions regarding the BIN/payment plan/make offer page:
Show attachment 84484

I think the wording here could benefit from a slight edit, because "Submit a minimum offer of $500" arguably instructs the buyer to make an offer of the minimum amount allowed.

It would be better to say "Submit an offer, minimum $500" or "Submit an offer (min $500)". Here the emphasis is shifted towards the fact that they can make an offer and that there is a minimum, rather than that they should submit an offer of the minimum.


Show attachment 84485
Add a period to the end of the sentence to be consistent with the rest of the page. All other "star point" sentences on this page end with a period or an exclamation mark.

Show attachment 84487
I think not showing any numbers here undersells the payment plan option. Instead of saying “Start using the domain upon processing of down payment!” (which is rather abstract without indicating how much the minimum down payment is), maybe you could say “Start using the domain today for as little as [lowest down payment available]”.

Or alternatively: "Pay [minimum down payment available] to get the domain today, followed by [longest period of installment payments available] equal monthly payments of [lowest monthly payment available if choosing lowest down payment]."

That would come out something like this: "Pay $200 to get the domain today, followed by 12 monthly payments of $200."

Or maybe "Start using the domain today for just $200. Full ownership after 12 monthly payments of $200." When people get to see these numbers I think that's more effective in terms of getting them to see the benefits of this option right away. Not sure what would be the best way to formulate these numbers in a sentence though (the down payment + up to 12 monthly payments system makes it a bit more complicated to succinctly convey these numbers in a brief sentence).

Moreover, saying "Make automated monthly payments" makes it sound like the buyer is committing to pay the amount in full/"subscribing" to buy the domain for the full price, which is not the case. Also, many online services that have you sign up for automated monthly payments to pay for something make it notoriously hard to cancel these payments, so this hardly reads like a selling point for a hesitant buyer.

One of the main selling points of the payment plan is less commitment upfront. If the main goal is to get more people to sign up for this option, I think something like "No obligations. Cancel any time!" would be more effective in terms of getting more hesitant buyers to buy domains via the payment plan. If they know that they stand to lose no more than the first payment if they regret their purchase shortly after, it's easy for them to justify an impulse buy. So pushing them in that direction by pointing out that there are no obligations for them could be helpful in terms of more effectively capitalizing on impulse buys.

While this would possibly lead to more payment plan sales, it could also lead to more less committed buyers that don't complete the payment plan. Personally I don't mind such buyers, as I get to keep the funds paid (which usually more than covers my acquisition cost) + I get the domain back and can put it up for sale again and sell it again to somebody else. In my own experience so far buyers defaulting on their payment plan is very rare. And when they do, it's usually after making payments for months.

We have made the first 2 updates that you requested - thanks for bringing them to our attention.

We decided not to change the wording in the payment plan box for now since we do not want to highlight the ability to cancel. We understand your point about making it seem less committal, but we would like to think Buyers are committing once they start the payment plan. We are happy to continue considering this point in the future.
 
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@namesilo - Can you let us disable the use of any domain under ownership as a log in username?

GoDaddy, DynaDot, Epik.com, NameCheap, Uniregistry, NameBright, Name.com don’t allow users to log in with any domain name in their account as the username. I just had a quick look at all of their log in pages and they require a username and/or account email, while GD uses the username or customer # approach. NameSilo is the only registrar among the more popular ones in the industry that uses every domain registered as a potential username. It's possible to keep usernames and account emails private, and it's easy to change them from time to time. On the other hand, every domain you have in your NameSilo account is a publicly “exposed” username to your account that can't be hidden/changed. Maybe you could give users the option of hiding their account username(s) from public either by letting us disable the domain as username option, or by creating several different log in options to choose from:

- username or any domain in account
- username only
- username or account email
 
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@namesilo - Can you let us disable the use of any domain under ownership as a log in username?

GoDaddy, DynaDot, Epik.com, NameCheap, Uniregistry, NameBright, Name.com don’t allow users to log in with any domain name in their account as the username. I just had a quick look at all of their log in pages and they require a username and/or account email, while GD uses the username or customer # approach. NameSilo is the only registrar among the more popular ones in the industry that uses every domain registered as a potential username. It's possible to keep usernames and account emails private, and it's easy to change them from time to time. On the other hand, every domain you have in your NameSilo account is a publicly “exposed” username to your account that can't be hidden/changed. Maybe you could give users the option of hiding their account username(s) from public either by letting us disable the domain as username option, or by creating several different log in options to choose from:

- username or any domain in account
- username only
- username or account email

Hi, actually, GD allows it. I tried out of curiosity, selected forgot user name, number etc.

I agree though, multiple options is the way to go.

Please always use "2 step auth" , safety is paramount in this business. :xf.smile:
 
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Hi, actually, GD allows it. I tried out of curiosity, selected forgot user name, number etc.

I agree though, multiple options is the way to go.

Please always use "2 step auth" , safety is paramount in this business. :xf.smile:
GoDaddy doesn't allow you to log in with any domain in your account. You can only do so with your username or your customer #. What you are referring to is using a domain in your account for password retrieval, which is different than any domain in your account being considered a valid log in username.

BTW I just tried the forgot username, as well as forgot the password option at GD, and neither gave me the option of retrieval by entering a domain in my GD account. When I selected forgot username/number they only gave me the option of using my account email to retrieve that info. Which links did you click to bring up the domain option?
 
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yes, it was for password retrieval.

the option is not there anymore.. my bad..

sorry :xf.smile:
 
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another correction: I think it was Namesilo.

I am really sorry, just got confused. it happens

thanks
 
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@namesilo - Can you let us disable the use of any domain under ownership as a log in username?

GoDaddy, DynaDot, Epik.com, NameCheap, Uniregistry, NameBright, Name.com don’t allow users to log in with any domain name in their account as the username. I just had a quick look at all of their log in pages and they require a username and/or account email, while GD uses the username or customer # approach. NameSilo is the only registrar among the more popular ones in the industry that uses every domain registered as a potential username. It's possible to keep usernames and account emails private, and it's easy to change them from time to time. On the other hand, every domain you have in your NameSilo account is a publicly “exposed” username to your account that can't be hidden/changed. Maybe you could give users the option of hiding their account username(s) from public either by letting us disable the domain as username option, or by creating several different log in options to choose from:

- username or any domain in account
- username only
- username or account email

No problem - we have added a new configuration option on the Account Maintenance page (https://www.namesilo.com/account_maintenance.php) controlling whether or not your account can be accessed via domain name. The default is "Yes", but you can change to "No" to disallow logging in via domain name.

We cannot offer the option to log in via email address as many accounts in our system share an email address and we do not permit logging in via email (unless an account set their email address as their username).
 
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@namesilo

I've been using (and enjoying) NameSilo quite a bit for registering domains and have only one suggestion/issue.

Regarding DNS Templates, is there a way to create one that only modifies nameservers? I don't think NS records are editable. The reason I ask is, it would be more convenient (as in it would take fewer clicks) to bulk modify nameservers (non-NameSilo defaults) via the "Apply DNS Template" (https://www.namesilo.com/account_domain_manage_dns_bulk.php) method than it would to do so via bulk editing using the current "Change Nameservers" (https://www.namesilo.com/account_domain_manage_nameservers.php) function.

I did notice there are a number of existing templates. I have made a couple, myself. But there aren't any that just change the nameservers to the ones I'd change them to (e.g., Above, Voodoo, Bodis, etc.)

If there's an easier way to do this, I'm all ears. I think I got spoiled by having this functionality on Epik and GoDaddy. I'm fine with the extra clicks if what I'm asking for isn't implementable.

Thanks and keep up the great work!
 
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@namesilo

I've been using (and enjoying) NameSilo quite a bit for registering domains and have only one suggestion/issue.

Regarding DNS Templates, is there a way to create one that only modifies nameservers? I don't think NS records are editable. The reason I ask is, it would be more convenient (as in it would take fewer clicks) to bulk modify nameservers (non-NameSilo defaults) via the "Apply DNS Template" (https://www.namesilo.com/account_domain_manage_dns_bulk.php) method than it would to do so via bulk editing using the current "Change Nameservers" (https://www.namesilo.com/account_domain_manage_nameservers.php) function.

I did notice there are a number of existing templates. I have made a couple, myself. But there aren't any that just change the nameservers to the ones I'd change them to (e.g., Above, Voodoo, Bodis, etc.)

If there's an easier way to do this, I'm all ears. I think I got spoiled by having this functionality on Epik and GoDaddy. I'm fine with the extra clicks if what I'm asking for isn't implementable.

Thanks and keep up the great work!

Thanks for the kind words!

You can update the name servers for as many domains in your account as you like at one time. Just check the box(es) next to the domain(s) to update and then click the "Change NameServers" icon.

The DNS templates are reserved for DNS record changes, not name servers.
 
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Thanks for the kind words!

Yw! Also, appreciate the speedy response.

The DNS templates are reserved for DNS record changes, not name servers.

Understood.

You can update the name servers for as many domains in your account as you like at one time. Just check the box(es) next to the domain(s) to update and then click the "Change NameServers" icon.

This is how I currently do it. The only drawback is having to manually enter the nameservers each time. Definitely not the end of the world. :)
 
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@namesilo

Speaking of nameservers...are there any plans to have the ability to sort domains via the first associated nameserver (if any) column? I don't think that functionality currently exists.

Thanks in advance!
 
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@namesilo

Speaking of nameservers...are there any plans to have the ability to sort domains via the first associated nameserver (if any) column? I don't think that functionality currently exists.

Thanks in advance!

I think we should try to keep this thread to Marketplace-related questions if possible :)

We answer support emails extremely quickly at [email protected] as well.

Sorry, but we removed sorting by name servers a few years ago since it was creating problems for people understanding results since every domain has at least 2 name servers (sometimes up to 13). Therefore, the system does not "know" which name server to sort based upon.
 
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@namesilo

Speaking of nameservers...are there any plans to have the ability to sort domains via the first associated nameserver (if any) column? I don't think that functionality currently exists.

Thanks in advance!
I think I asked for this a few (several) pages ago... T'was denied
 
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