mnjkr
Established Member
- Impact
- 18
I was shocked to get an email 2 days ago from Go Daddy Auctions team that two of my 6N Numeric domains have been sold and that too for "Pennies - $20". I immediately checked my Go daddy portal site and tried to check the details on these 6N numeric domains and found that I had put them on "Offer-Counter Offer" approximately 3 months ago. If I am not mistaken, generally the domains on "Offer-Counter Offer" remain there for around 90 days. The rule says that
"With Offer/Counter Offer listings, you can let buyers submit their own offers for your domain names. When a buyer submits an offer, you can either accept it, submit a counter offer, or push the listing to a 7-Day Public Auction using the buyer's initial offer as an opening bid. When you accept an offer or the buyer accepts your counter offer, the sale ends."
Now, I know for sure that I never accepted these offers nor I submitted a counter offer or pushed them to 7-Day Public Auction. I am an avid and prudent domainers and I can't think of accepting them for such prices even in my wildest dream forget about logging into the Go Daddy with two-factor authentication enabled and then accepting these offers.
I sent an email to Go Daddy auctions team for getting the explanation on this and they got back to me stating that "We have reviewed our system logs and do see that you accepted these offers on 1/24/2016 at 8:41 and 8:42 in the morning (server time - US Mountain Standard Time). At this time this is considered a binding agreement and you are expected to deliver the domains to the buyer."
This is completely absurd and vague to me where I feel cheated and helpless because I know for sure that I never accepted this offer on my two 6N numeric Domains and Go Daddy would remove these two domains from my account within a very short period of time.
I thought to raise this issue on this platform to figure out:
1) If any of you have gone through similar situation in the past and what actions did you take.
2) What should be the best course of action for me where they claim that system logs show that I have accepted these offers whereas I am more than 100 % sure that I haven't accepted these offers.
3) I am an Indian domainers. So, does these types of issue happen because of Geographical differences?
4) How can I escalate this issue to Go Daddy higher management so that this issue is resolved in a just and rightful manner and such occurrences don't repeat in the future.
I thought of "Namepros" to be an ideal platform to raise this type of issue because of its diverse crowd and global reach. Hopefully, Go Daddy management would see this post and they would look into my issues and help to resolve this at the earliest.
Waiting for just actions from Go daddy.
"With Offer/Counter Offer listings, you can let buyers submit their own offers for your domain names. When a buyer submits an offer, you can either accept it, submit a counter offer, or push the listing to a 7-Day Public Auction using the buyer's initial offer as an opening bid. When you accept an offer or the buyer accepts your counter offer, the sale ends."
Now, I know for sure that I never accepted these offers nor I submitted a counter offer or pushed them to 7-Day Public Auction. I am an avid and prudent domainers and I can't think of accepting them for such prices even in my wildest dream forget about logging into the Go Daddy with two-factor authentication enabled and then accepting these offers.
I sent an email to Go Daddy auctions team for getting the explanation on this and they got back to me stating that "We have reviewed our system logs and do see that you accepted these offers on 1/24/2016 at 8:41 and 8:42 in the morning (server time - US Mountain Standard Time). At this time this is considered a binding agreement and you are expected to deliver the domains to the buyer."
This is completely absurd and vague to me where I feel cheated and helpless because I know for sure that I never accepted this offer on my two 6N numeric Domains and Go Daddy would remove these two domains from my account within a very short period of time.
I thought to raise this issue on this platform to figure out:
1) If any of you have gone through similar situation in the past and what actions did you take.
2) What should be the best course of action for me where they claim that system logs show that I have accepted these offers whereas I am more than 100 % sure that I haven't accepted these offers.
3) I am an Indian domainers. So, does these types of issue happen because of Geographical differences?
4) How can I escalate this issue to Go Daddy higher management so that this issue is resolved in a just and rightful manner and such occurrences don't repeat in the future.
I thought of "Namepros" to be an ideal platform to raise this type of issue because of its diverse crowd and global reach. Hopefully, Go Daddy management would see this post and they would look into my issues and help to resolve this at the earliest.
Waiting for just actions from Go daddy.
