DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[Embrand]

@Reza

I wrote a message on support which was most probably missed so here's it again.

I noticed something which you might want to look into.
I had a sale about 3 hours back, the name was locked at DYNADOT, I unlocked it and clicked on "transfer via auth code" option, the bot kept giving me prompts that the name is locked (which it isn't)

So I talked with Dynadot and tried multiple other whois servers (whois, verisign) the name has been in unlocked status for 3 hours now but the ICANN API you guys use to validate lock seems to be slow most probably because they're using cached data.

I hope you guys would consider using other whois APIS in place, perhaps try verisign API since I tried that with another name and it showed unlock status instantly.

I look forward to your response on this.

Good to know. I have a push at Dynadot waiting since yesterday. It seems the DAN bot cannot accept pushes automatically.

 

[mAd MaX]

Is there any option of leasing Domains on Dan?

Does leasing agreement on Dan covers protection of lessor and the name in case any misuse of the name by the lessee?

 

[Larion]

when you RENT a domain-name, then the WHOIS is changed to the BUYER/RENTER of the domain-name.
What protections do you have for the Lessee, that the domain will not be grabbed by the BUYER/RENTER ?

Why do you change the WHOIS to the BUYER/RENTER ?
I think this is a big risk and should not be done.

I think it should be similar to "car leasing":
- you can drive the car, but the bank still owns the car / domain-owner is listed in WHOIS

 

[legendarynames]

when you RENT a domain-name, then the WHOIS is changed to the BUYER/RENTER of the domain-name.
What protections do you have for the Lessee, that the domain will not be grabbed by the BUYER/RENTER ?

Why do you change the WHOIS to the BUYER/RENTER ?
I think this is a big risk and should not be done.

I think it should be similar to "car leasing":
- you can drive the car, but the bank still owns the car / domain-owner is listed in WHOIS

Who said that? I've rented domains through Undeveloped (before DAN) and it was certainly not the case.

 

[wizard]

@Reza seems to be a issue with looking at all names in portfolio no option to go to next page anymore ?

 

[UmerK]

@Reza seems to be a issue with looking at all names in portfolio no option to go to next page anymore ?

I am facing this same issue as well, no option on phone either.

 

[wizard]

I am facing this same issue as well, no option on phone either.

I just had a email to say they are looking at it but as its the weekend I guess it won't be fixed

 

[frank-germany]

In certain European countries (Austria, Germany, etc.), Private sellers are not required to issue a receipt or invoice. For Private sellers, it is actually advised to not issue a receipt.

that's certainly not the whole truth
financial law in germany
maybe the most complex in the world

it gives you no harm as a private seller to issue a receipt
but most likely you are not a private seller
when you are a domainer

 

[ResoluteDomains]

Suggestion: I'd love to see some sort of audit trail for each domain in our portfolio beginning with the date it was added, date(s) the prices were changed and what they were changed to, changes made to the settings buy-it-now, for-lease, for-rent, installments, the description... Any changes we've made to the domains. It would be useful to see if we're adjusting prices and which way. There is no way I can remember how many changes I've made to each domain so to get a report would be useful.

 

[Argentum]

@Reza my honest advise please do not ever implement outsoursing support (India or whatever) as that can ruine your business, Escrow.com recently did that and lost so many customers, one of them was me (used them for about 20 years), I switched my escrow/outbound sales to Dan.com even considering that Dan was more expensive (5%) for escrow.

 

[namemarket]

Hi @Reza any progress on fixing the obvious coding bug where a LONG-TAIL domain break more or less randomly on to a second line, splitting a word in an odd way when viewed on a cell phone and if it also has an image. It does not do that with no image on a cell, or ever on a desktop?

When a buyer looks at the DAN landing page it looks extremely unprofessional with that bug which breaks the long URL to 2 lines and remains unfixed 3 months after I first told you about it

 

[SirDrago]

Joined DAN today to try it out and I'm getting this error.
"Logo file type is invalid"
It's .PNG but is there a file size limit or is this a known error others are having?
@Reza

 

[DAN.COM]

I just had a email to say they are looking at it but as its the weekend I guess it won't be fixed

The issue was fixed on Saturday.

 

[DAN.COM]

when you RENT a domain-name, then the WHOIS is changed to the BUYER/RENTER of the domain-name.
What protections do you have for the Lessee, that the domain will not be grabbed by the BUYER/RENTER ?

Why do you change the WHOIS to the BUYER/RENTER ?
I think this is a big risk and should not be done.

I think it should be similar to "car leasing":
- you can drive the car, but the bank still owns the car / domain-owner is listed in WHOIS

I don't know how you got this information but it's not accurate. We either use private whois, our own details or the details of the seller but this varies per situation.

In no case, we'll use the buyer's or renter details in whois while there's an active agreement in place.

On our blockchain ledger, we store the unique blockchain ID of the Rentee/Rentor so in case an escalation happens (which hasn't occurred even once so far) we can shift the liability of the content published on the domain to the right entity.

 

[DAN.COM]

Suggestion: I'd love to see some sort of audit trail for each domain in our portfolio beginning with the date it was added, date(s) the prices were changed and what they were changed to, changes made to the settings buy-it-now, for-lease, for-rent, installments, the description... Any changes we've made to the domains. It would be useful to see if we're adjusting prices and which way. There is no way I can remember how many changes I've made to each domain so to get a report would be useful.

Great feedback! Made a note of it.

 

[DAN.COM]

Hi @Reza any progress on fixing the obvious coding bug where a LONG-TAIL domain break more or less randomly on to a second line, splitting a word in an odd way when viewed on a cell phone and if it also has an image. It does not do that with no image on a cell, or ever on a desktop?

When a buyer looks at the DAN landing page it looks extremely unprofessional with that bug which breaks the long URL to 2 lines and remains unfixed 3 months after I first told you about it

Can you show me an example? We've actually fixed that issue a month ago and it was quite a painful implementation for such a problem.

 

[DAN.COM]

Show attachment 126155
Joined DAN today to try it out and I'm getting this error.
"Logo file type is invalid"
It's .PNG but is there a file size limit or is this a known error others are having?
@Reza

Hi Drago,

I think on Desktop we show the exact format. Can you share the logo you're trying to add with me via private message so I can check for you?

 

[Larion]

I don't know how you got this information but it's not accurate.

it was mentioned by another user in this thread and also in another thread.

We either use private whois, our own details or the details of the seller but this varies per situation.

In no case, we'll use the buyer's or renter details in whois while there's an active agreement in place.

On our blockchain ledger, we store the unique blockchain ID of the Rentee/Rentor so in case an escalation happens (which hasn't occurred even once so far) we can shift the liability of the content published on the domain to the right entity.

great!
Always good to get the correct information from the DAN-founder directly

 

[DAN.COM]

@Reza my honest advise please do not ever implement outsoursing support (India or whatever) as that can ruine your business, Escrow.com recently did that and lost so many customers, one of them was me (used them for about 20 years), I switched my escrow/outbound sales to Dan.com even considering that Dan was more expensive (5%) for escrow.

Hi Argentum,

Thank you for the feedback and I agree with you. We do not plan to outsource support since it's a core part of our company DNA.

Kind regards,

Reza

 

[NameJi]

Hello Reza

Firstly let me congratulate you for founding and leading such a great product and web presence. The user interface is really cool and smooth.

Second. I like prompt response over chat and your messaging systems.

Thrid. Very helpful for people like me to sell or buy the domains. Great to see no ads and no crap.

Thanks a lot for all your hard work and your team behind the scenes.

Thank you!

 

[SirDrago]

Hi Drago,

I think on Desktop we show the exact format. Can you share the logo you're trying to add with me via private message so I can check for you?

PM sent, thank you.

 

[td11]

I see the font has changed. Does this font remain or will it change? Old one was better.

 

[namemarket]

Can you show me an example? We've actually fixed that issue a month ago and it was quite a painful implementation for such a problem.

Sadly it was never fixed and is still a bug today.

Will be sending you some screen-shots.

What email address should I use?

 

[Aminul]

What is DAN.com fees for each domain?
What is the procedure of sending money to the domain seller and fees ?

 

[NonHipster]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

We Love DAN.com Great job!