Premium Listing Sold on GoDaddy for $99,999.00, My list Price, GoDaddy Nonresponsive

[heartsforhemp]

I am current domain holder of over 1300 domains in a certain industry. One I know like the back of my hand. I received notification that a domain I had listed on premium listing was transferred out of my account. I then contacted GoDaddy to see if it had sold. I was told yes it had sold. The domain was listed at $99,999.00 the maximum I could list on GoDaddy. I received a receipt from GoDaddy saying "Congratulations on selling your premium domain at listed price $99,999.00". This is life changing for me, who invests everything back into programs for people and the less fortunate. Thinking I finally caught a break.

Since then I have received no response from GoDaddy support team regarding the sale of my domain. The most unfortunate part is typically when I receive these emails I am always paid the amount minus commissions. I began immediately paying off some large debts I have incurred being in the industry I am in. I am now concerned of financial discourse to my family because GoDaddy doesn't want to cough up my money.

What do I do? I've called, emailed, and contacted to no avail.

Please Help @Joe Styler

 

[DomainBarracksRob]

Wait I missed that. You're honestly telling everyone that due to technical reasons the prices take 24 - 48 hours to update. That's the most laughable thing I've heard all year. You can't be serious.

Something like a domains price should ALWAYS be reflected near enough instantly.

Unbelievable. Sounds like a bad joke.

Hence why I stated I have begun and others should ...If you still wish to sell on GD ....ONLY List in Afternic as that price is reflected on both Afternic and GD home page search !

Since I’ve started this it has made things much less confusing price wise for me and ....keeps this scenario from happening which took place with OP! I’m far from the best here but just my own personal opinion at this time .

 

[Keith]

Hence why I stated I have begun and others should ...If you still wish to sell on GD ....ONLY List in Afternic

Never list at afternic. A rep there went into my account and changed a bin price. I’d never list anything for sale at either platform.

They have enough control over our domains, don’t give them more by providing a bin price!

 

[DomainBarracksRob]

Never list at afternic. A rep there went into my account and changed a bin price. I’d never list anything for sale at either platform.

Well this is news to me ...never occurred with me ! But it sounds as if anything can happen now ...I will keep an eye out for this thank @Keith

I do like Afternics fast transfer program and it has net me a 4 figure sale in the last 4 months .

I only stated what I did as having a ( premium listing via go daddy 1 , and GD auction price via godaddy 2 , and an Afternic price3).... essentially gives you the misconception of the mishap of having three separate prices within the same one or two platforms which is why I stated what I did .

 

[MapleDots]

Hence just put "offer counter offer" with no "Buy Now", problem solved and you always have the last say.

 

[HostGeeks.com]

Wow Congrats I hope everything turns out alright and it was legit

 

[equity78]

Never list at afternic. A rep there went into my account and changed a bin price. I’d never list anything for sale at either platform.

They have enough control over our domains, don’t give them more by providing a bin price!

I have read you post that before, that is basically fraudulent, @Joe Styler @Paul Nicks IMO this either has to be refuted or explained, this member has stated someone at your company went into his account UNAUTHORIZED and changed a buy it now price.

 

[Keith]

I have read you post that before, that is basically fraudulent, @Joe Styler @Paul Nicks IMO this either has to be refuted or explained, this member has stated someone at your company went into his account UNAUTHORIZED and changed a buy it now price.

This was dealt with long ago. I mention it in threads like this because there always seems to be weird stories with godaddy listings...

 

[equity78]

This was dealt with long ago. I mention it in threads like this because there always seems to be weird stories with godaddy listings...

If it was dealt with then why tell people to avoid Afternic?

 

[Keith]

If it was dealt with then why tell people to avoid Afternic?

It being dealt with doesn’t mean it didn’t happen.

In this case the domain was immediately moved to another account with lots of uncertainty. Seems par for the course lately with godaddy.

 

[MapleDots]

Seems par for the course lately with godaddy.

Not sure if that is an accurate assessment of all of go daddy's services in a nutshell. I have my own account rep and he is doing some great work for me. I've acquired some great domains lately and they even worked with huge domains to move a domain into my account within hours.

With a company this large there are bound to be hiccups but I have to say the things they do well are nicely done. I have been a critic of godaddy in the past but I am starting to use them for some of my bigger acquisitions and the personal attention given to my account is pretty stellar. My account rep is Greg Frombelle and before that it was Cody who has since moved up a few notches at godaddy.

It's easy to focus on some of the negatives but godaddy is really looking after the domainers. My account is serviced to the nines and I don't even need support tickets, my rep does everything for me if I have an issue.

Growing pains are bound to happen and it seems to me the reps at godaddy are pretty transparent in explaining the hiccups to us.

 

[xynames]

In the US stock market we have a pre-market that is from 4am to 9:30am EST. There is limited liquidity during that period, and not every stock is available for pre-market trading.

Sometimes, for a stock I trade occasionally, CMG (Chipotle), the bid ask in the pre- is listed as .01 x 99999.99 This does not mean that shares are available to buy for 99999.99 or that the price being sought for purchase is .01 - it means the market makers are saying "we're closed for business don't bother us."

For a domain like GLOBALHEMPSOCIETY.COM your putting a purchase price of 99,999.99 was like saying "don't bother me it's not for sale." I don't care what you were thinking, THAT is what such a number means to anyone with any sense looking to buy it. Even if the domain were worth $100K, which I do not believe it is, still a number like 99999.99 looks like an "out to lunch" notification versus any serious meaningful offer price number. It's hard to fathom how you could have thought this was anything but system error, especially given that particular domain name and the NINE NINE NINE NINE NINE POINT NINE NINE of the offer price.

Next time, if your intent is to keep anyone from buying it for a low price, just de-list it entirely or as MapleDots suggested, put it as Make Offer with no BIN. True, you won't get into the premium Afternic partners with no BIN, but at least you won't run into this issue again.

What's really more interesting, in this discussion, is how the domain ended up purchased immediately after you decided to raise the price. Just a coincidence? How long was it listed at the old price? What was the old price?

Plus: Even with legitimate domain sales, we must never consider anything a done deal until the money lands in our account.


P.S. Something like this happened to me with a domain I had listed at Afternic where GoDaddy sent me a "We have an offer for your domain name" at the full BIN price, that I clicked and accepted. Later the broker told me that this was a system error. I have to admit, I was dubious. To this day I think it was not system error, I think it was the buyer somehow backing out of a purchase. But anyway...Eventually the domain did sell, to the same buyer who had been making offers for it during this same period, but for a lower price. It did not "Fast Transfer" sell, even though actually, it was premium Afternic listed and it should have fast transferred, but it sold all manually.
However in that case the price that came across as "We have an offer for your domain name" the first time was a realistic price that would have made sense for the domain, and in the end the price the domain sold for wasn't all that different from the erroneously notified price.

 

[Lakshan]

Sorry to here about the issue on your sale. Hope you have received at least some reasonable amount of money for your sale which you could sleep at night. Hope they will fix the issue in their platform soon before someone else gets caught with the same problem.

 

[Page Howe]

so i think the takeaway here is when you get an email inquiry about a name you have listed in marketplaces, delete it, dont just change price.

im guessing the seller here received and email, and once he had a customer asked for more then the current listing price..and so he went and changed the price up to $99,999

but now we know it doesnt take effect for awhile

page

 

[xynames]

Never list at afternic. A rep there went into my account and changed a bin price. I’d never list anything for sale at either platform.
They have enough control over our domains, don’t give them more by providing a bin price!

I have read you post that before, that is basically fraudulent, @Joe Styler @Paul Nicks IMO this either has to be refuted or explained, this member has stated someone at your company went into his account UNAUTHORIZED and changed a buy it now price.

Okay! let me put in my two cents worth here. If you have say an Afternic BIN of 5500 and a floor of 4500 , and the domain ends up sold for 5000, they will go in after the fact and change the BIN to 5000. Just the way they do it. I don't know if they do it this way every time, but I noticed it once or twice.

I believe this is what he is talking about. I can't say for sure, but this is what I think happened to Keith. The first time it happened to me I was very suspicious too but I didn't start a thread about it or go pointing fingers, I wrote to my broker and got to the bottom of the matter. Which it turns out it was a non-issue.

 

[equity78]

Okay! let me put my two cents worth here. If you have say an Afternic BIN of 5500 and a floor of 4500 , and the domain ends up sold for 5000, they will go in after the fact and change the BIN to 5000. Just the way they do it.

I believe this is what he is talking about. I can't say for sure, but this is what I think happened to Keith. The first time it happened to me I was very suspicious too but I didn't start a thread about it or go pointing fingers, I wrote to my broker and got to the bottom of the matter. Which it turns out it was a non-issue.

Certainly not what Keith laid out.

 

[xynames]

Well, let's not hijack this thread further, but I have no idea what Keith laid out other than his claim that the BIN was changed - I must've missed that thread. Just offering a possible explanation. I just don't believe in conspiracy theories usually there is a simple explanation such as - here - if he posted both a BIN and a floor. Keith also posts stuff like "You can’t trust namebio" "it reports incomplete sales on a daily basis," about how he loses auctions at the last second due to conspiracies against him, and so on....

 

[carob]

Even if the domain were worth $100K, which I do not believe it is, still a number like 99999.99 looks like an "out to lunch" notification versus any serious meaningful offer price number.

OP says that is the highest price GD Premium allowed him to set. Don't know, haven't tried it myself, I only list names to GD via Afternic which seems happy to set six figure prices.

Keith also posts stuff like "You can’t trust namebio" "it reports incomplete sales on a daily basis," about how he loses auctions at the last second due to conspiracies against him, and so on....

The thread isn't about Keith, but although Namebio is well-run and well-intentioned, they can't capture all sales or know when a sale is cancelled or if it was done in installments. Re conspiracies, this is related: this was in the hemp thread and a spinoff thread about suspicious high GD auction sales being cancelled which Keith helpfully highlighted, and reported that GD had in fact found a scam where two people work together; one to bid an auction up ridiculously high, then not pay, and the domain then goes to the other party for next to nothing since they were first bidder before their accomplice.

 

[carob]

Okay! let me put in my two cents worth here. If you have say an Afternic BIN of 5500 and a floor of 4500 , and the domain ends up sold for 5000, they will go in after the fact and change the BIN to 5000. Just the way they do it. I don't know if they do it this way every time, but I noticed it once or twice.

Good point. I can confirm this happens.

I'll say it again, it is a good idea to export a list of all your prices and listings from each platform so you can check stuff like this.

 

[heartsforhemp]

My biggest fear is that I will never know what it really sold for, for all I know it did sell big, and GoDaddy didn't want a flux in peoples list pricing because one thought to not sell at high value did at a record. I mean when they accept money in they should know if there is an error or not, immediately. In addition one of the reps on a recorded line said it sold for more than what GDaddy offered me. Regardless I'm heartbroken and don't know if I have faith in these guys anymore considering they have not shown one ounce of evidence, shitty domain or not, of what it physically sold for and whom it sold to. Now even after it sold I was searching it on google and this is what was shown (screenshot), until it disappeared completely.

 

[heartsforhemp]

Good point. I can confirm this happens.

I'll say it again, it is a good idea to export a list of all your prices and listings from each platform so you can check stuff like this.

This was done, I religiously do this

 

[heartsforhemp]

My biggest fear is that I will never know what it really sold for, for all I know it did sell big, and GoDaddy didn't want a flux in peoples list pricing because one thought to not sell at high value did at a record. I mean when they accept money in they should know if there is an error or not, immediately. In addition one of the reps on a recorded line said it sold for more than what GDaddy offered me. Regardless I'm heartbroken and don't know if I have faith in these guys anymore considering they have not shown one ounce of evidence, sh*tty domain or not, of what it physically sold for and whom it sold to. Now even after it sold I was searching it on google and this is what was shown (screenshot), until it disappeared completely.

If you look at my timeline, it went down exactly like this

I Got up, did my coffee, checked my plants, then checked my email
8:25AM I receive notification that GLOBALHEMPSOCIETY.COM was transferred out of my account or (cancelled as they call it)

8:25-8:30AM I wait for a receipt of premium listing sold
8:31AM I contacted Godaddy and started a support request because I didn't receive a receipt and I was in fear I was hacked or something

10:34AM I receive receipt from GDADDY "Congratulations your premium listing has sold for your list price $99,999.00". Now at this point I jumped in the air and clicked my heels out of joy.

I take the day off, because can't contain excitement.

This was big for me considering my merchant processor PAYPAL Just recently closed off a lucrative account for me in the Hemp industry because the banking in my industry can't get their stuff straight. So this was going to pick up that slack.

6:45 PM I check domains for sale on godaddy and see the following screen shot.

In addition they claim this 24 hr turnaround will we were 36 hrs in on the time change or price change, and that's fact because I changed it around dinner time, a day passed and then it sold the day following that.

Another funny thing, is the rep on the phone was accusatory, and said what do you know about this transaction? Well that's not my job it's his...saying im making mistakes listing that high etc, that they are uncertain of how high it sold for etc.

 

[heartsforhemp]

UPDATE, Just noticed they changed their premium listing system, you can no long click MANAGE LISTING or LIST FOR SALE in BETA View, now making it something that adds to cart for approval, much more time consuming it seems

 

[Keith]

My biggest fear is that I will never know what it really sold for, for all I know it did sell big, and GoDaddy didn't want a flux in peoples list pricing because one thought to not sell at high value did at a record. I mean when they accept money in they should know if there is an error or not, immediately. In addition one of the reps on a recorded line said it sold for more than what GDaddy offered me. Regardless I'm heartbroken and don't know if I have faith in these guys anymore considering they have not shown one ounce of evidence, sh*tty domain or not, of what it physically sold for and whom it sold to. Now even after it sold I was searching it on google and this is what was shown (screenshot), until it disappeared completely.

Just email the buyer and ask what he paid.

 

[MapleDots]

Just email the buyer and ask what he paid.

Not the most professional approach, but it would get the job done, assuming the buyer is open to communication.

 

[xynames]

I’m sympathetic to the OP but here again we’ve got a two day old thread where someone starts a thread and won’t even give us key info - the key info of what the old BIN price on the domain was and how long that old price was in place. As if none of that matters and all that matters is the absurd 99999.99

At least OP gave us the domain name which is useful to provide context. Some of these threads don’t even give us that. I think here - withholding the domain name actually would be more understandable than withholding the old price.

Obviously what happened here is the domain sold for the old price and the system cached the new price in the automated notifications.